Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, support sales reps, and promote products to exceed targets.
- Company: Join a passionate team focused on building relationships and delivering exceptional service.
- Benefits: Enjoy 21 days holiday, a Christmas break, and a competitive salary with bonuses.
- Why this job: Perfect for those who love customer interaction and want to make a real impact.
- Qualifications: Confident phone skills and a proven track record in customer service are essential.
- Other info: Office-based role with a supportive team culture.
The predicted salary is between 15600 - 21600 £ per year.
Are you passionate about customer service? Do you strive to deliver an outstanding customer experience? If so, this could be the perfect role for you! Our High Wycombe based client are looking for a Sales & Customer Service Executive to join their team. They are passionate building relationships and delivering outstanding customer service to their clients. You will need be confident on the phone and have a proven record in delivering fantastic customer service. This is an office based role working 8:30am to 5pm Monday to Friday. The salary for this role is £26,000 plus a OTE £5,000 and a further £1,000 performance bonus. Main responsibilities for the Sales & Customer Service Executive: * To call and manage customers along with the on the road sales reps to ensure we build long lasting relationships. * To support the reps with order entry, queries and help manage the customers in the region. * To pro-actively promote new products, support the customer’s needs and requirements, ensuring sales are made to exceed targets where possible. * To support the in-bound team when necessary by answering calls, assisting with customer queries and order processing. * To work collectively as a team; supporting each other and the rest of the business to give the customer the best experience possible. Benefits: * Working hours are 08:30am-17:00, Monday-Friday. * 21 days holiday + Christmas break If this exciting role sounds perfect for you, APPLY today
Sales & Customer Service Executive employer: Journey Recruitment Ltd
Contact Detail:
Journey Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Customer Service Executive
✨Tip Number 1
Familiarize yourself with the company's products and services. Understanding what you will be promoting and how it benefits customers will help you stand out during the interview process.
✨Tip Number 2
Practice your phone communication skills. Since this role requires confidence on the phone, consider role-playing scenarios with a friend to enhance your ability to handle customer queries effectively.
✨Tip Number 3
Highlight your previous customer service experiences in conversations. Be ready to share specific examples of how you've successfully managed customer relationships and resolved issues in the past.
✨Tip Number 4
Show your enthusiasm for teamwork. This role emphasizes collaboration, so be prepared to discuss how you’ve worked well with others in previous positions to achieve common goals.
We think you need these skills to ace Sales & Customer Service Executive
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the key responsibilities of a Sales & Customer Service Executive. Highlight your relevant experience in customer service and relationship building.
Tailor Your CV: Customize your CV to emphasize your customer service skills and any previous sales experience. Use specific examples that demonstrate your ability to manage customer relationships and exceed targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service. Mention how you can contribute to the team and support the sales reps, as well as your proactive approach to promoting products.
Highlight Teamwork Skills: Since the role emphasizes teamwork, be sure to include examples of how you've successfully worked in a team environment. This will show that you can collaborate effectively to enhance the customer experience.
How to prepare for a job interview at Journey Recruitment Ltd
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding customer experiences. Share specific examples from your past roles where you went above and beyond to help a customer.
✨Demonstrate Your Communication Skills
Since the role requires confidence on the phone, practice articulating your thoughts clearly. You might want to prepare for common customer service scenarios and how you would handle them.
✨Highlight Your Teamwork Experience
This position emphasizes working collectively as a team. Be ready to discuss instances where you collaborated with others to achieve a common goal or improve customer satisfaction.
✨Prepare for Sales-Related Questions
As the role involves promoting new products and exceeding sales targets, be prepared to discuss your sales experience. Think of times when you successfully upsold or cross-sold products to customers.
