Cross-Studio, Studio Assistant

Role Overview

The

Cross-Studio, Studio Assistant is a key role in ensuring the smooth day-to-day running of our studios while creating a welcoming environment for employees and visitors.

This role is ideal for someone who enjoys variety, thrives in a creative workplace, and takes pride in delivering exceptional support and thoughtful details that enhance the workplace experience.

This is an in-person role.

You will be primarily based in our Studio on Vyner Street in East London for 3 days a week with the remaining 2 days a week floating between the other London-based studios in North and Central London.

While this role would suit someone early in their career we are also open to candidates later in their careers looking to join a creative environment and/or a new challenge.

Key Responsibilities

• Greet visitors at reception and offer refreshments (tea/coffee/cold drinks).
• Field incoming calls and take messages.
• Handle incoming post and deliveries for the buildings and arrange outgoing post for the company.
• Keep the studio/s tidy and organised.
• Oversee meeting rooms: check and tidy spaces, and adjust bookings as needed.
• Order refreshments and catering for client and internal meetings and workshops.
• Manage weekly and ad hoc grocery orders, restocking general studio supplies (e. g. kitchen, stationery and cleaning supplies).
• Maintain the coffee machine, and ensure fresh fruit is available daily in all sites.
• Perform weekly walk rounds of studios and report/action any outstanding problems.
• Assist with additional tasks delegated by the Studio and Management team.
• Assist with studios opening & closure procedures day.
• Studio Admin
• Manage taxis and courier bookings (incoming and outgoing).
• Keep shared documents up to date and fit for purpose, such as studio guides & checklists.
• Report maintenance issues to the Studio Team and assist with coordinating tradespeople.
• Assist in maintaining studio budget trackers.
• Personnel
• Assist the Studio team with studio-wide events, such as lunches, masterclasses, project shares, and initiatives that foster a positive workplace atmosphere.
• Create a welcoming and engaging experience for employees and visitors alike.
• Assist in onboarding new employees which includes setting up studio access, giving studio tours to get acquainted with the studio amenities.
• Candidate Qualifications & Skills

Required

• Experience in a full or part time customer service or public facing role.
• Clear enthusiasm for working within a design company and with creative practitioners.
• Experience adapting to changing plans and environments.
• Ability to thrives in a dynamic, people-facing role.
• A skilled planner and organiser with excellent time management skills.
• Friendly, polite, and professional in all interactions.
• An interest working in a varied and changing environment.
• Ability to bring a proactive approach to problem-solving and improving daily studio operations.

Desirable

• Experience problem solving autonomously.
• Experience building relationships in an organisation with 150+ employees.
• Experience planning high quality social events.
• Pre-existing first aid and/or fire warden trained.
• Experience greeting and hosting VIPs.
• Salary & Contract

Salary

this is a London Living Wage role offered at £30,784, with the potential to rise to £40,320 across your time in the role.

Contract

• Full time, permanent contract
• Location

In studio presence across our London sites five days per week - hybrid working is not available for this role.

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