Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate client deliverables and manage multiple projects with a focus on client experience.
- Company: Dynamic marketing agency committed to client excellence and growth.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional development.
- Other info: Embrace a growth mindset and drive continuous improvement in a collaborative team.
- Why this job: Join a fast-paced environment where you can make a real impact on client success.
- Qualifications: Experience in account management and strong relationship-building skills.
The predicted salary is between 35000 - 45000 £ per year.
What you will do:
- Coordinate and deliver client deliverables across a cross-functional team.
- Manage multiple projects and deadlines simultaneously, such as ongoing delivery deadlines, QBRs, and client development objectives.
- Challenge processes that don’t feel like they have client experience at the heart of them.
- Take a commercial mindset to your accounts, identifying opportunities to add value, support client growth, and contribute to account expansion.
- Monitor and escalate over-servicing and poor performance before it becomes critical to CX team leadership.
- Find pain points in clients and delivery, escalating these as needed.
- Ensure your own, and your team's understanding and execution of client excellence and delivery standards across the agency.
- Support our marketing efforts with proactive sharing of client excellence and spotting opportunities to call out excellent work in case studies.
- Support new business as needed, and help us grow revenue across your client roster.
Requirements:
- You have experience working in a performance or marketing agency environment in Account Management/Client Experience.
- You’ll have proven experience working in a fast-paced agency environment across multiple clients and industries/sectors.
- You’re able to build relationships quickly, both internally and with clients.
- You’ve got a growth mindset and are eager to learn and challenge the norm, to help us continually improve.
- Experience in cross-selling is preferred.
- You’re keen to take ownership of projects and drive continuous improvement.
- Ideally, you have some experience working in a performance channel.
- You have strong documentation and reporting skills, keeping projects and deliverables on track and to deadline.
Client Manager employer: Journey Further Ltd.
Contact Detail:
Journey Further Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Show us you understand our values and how you can contribute to client excellence.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with managing multiple projects and driving client growth. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. We want to hear from you!
We think you need these skills to ace Client Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Manager role. Highlight your experience in account management and how you've successfully managed multiple projects, just like we do at StudySmarter.
Showcase Your Client-Centric Mindset: We love candidates who put client experience at the forefront. Share examples of how you've challenged processes to enhance client satisfaction and how you've identified opportunities for growth in your previous roles.
Demonstrate Your Growth Mindset: Let us know about times when you've taken ownership of a project or driven improvements. We value a proactive approach, so share any experiences where you’ve learned from challenges and made a positive impact.
Keep It Clear and Concise: When writing your application, clarity is key! Use straightforward language and structure your thoughts well. This will help us see your strong documentation skills right from the start. Don't forget to apply through our website!
How to prepare for a job interview at Journey Further Ltd.
✨Know Your Clients Inside Out
Before the interview, research the company’s clients and their industries. Understand their pain points and how the company addresses them. This will help you demonstrate your ability to manage client relationships effectively and show that you’re already thinking about how to add value.
✨Showcase Your Project Management Skills
Be ready to discuss specific examples of how you've managed multiple projects and deadlines in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your ability to coordinate deliverables and ensure client satisfaction.
✨Demonstrate a Growth Mindset
Prepare to talk about times when you challenged the status quo or identified opportunities for improvement. Companies love candidates who are eager to learn and innovate, so share your experiences of driving continuous improvement in previous roles.
✨Build Rapport with Interviewers
Remember, building relationships is key in this role. During the interview, engage with your interviewers by asking insightful questions and showing genuine interest in their experiences. This will not only make you memorable but also demonstrate your relationship-building skills.