At a Glance
- Tasks: Create unforgettable experiences for guests through exceptional service and hospitality.
- Company: Join Great Southern Rail, part of the Journey Beyond group, known for its commitment to excellence.
- Benefits: Enjoy generous travel discounts, study assistance, and private health discounts.
- Other info: Opportunities for career progression and a fun, energetic work environment.
- Why this job: Be part of a dynamic team that brings joy to travellers while exploring beautiful destinations.
- Qualifications: Passion for hospitality, fine dining experience, and a guest-centric approach.
The predicted salary is between 71500 - 71500 £ per year.
About the Role
Your primary job is to ensure each and every guest has an experience of a lifetime. Together you will share special places and create lasting memories. Your days might include:
- A la carte restaurant service
- Bar and lounge service including table service
- Housekeeping on-train carriages
- Luggage handling
- Concierge services at each arriving and departing terminal
- Act as a host for guests on off-train excursions
You will be required to work away from home for up to 7 days at a time. This role attracts an annual salary of $71,500.
About You
To be successful in this role, you will:
- Be passionate about the hospitality industry with a real commitment to delivering the best standards of customer service
- Know your stuff, you’ve had fine dining or a la carte experience, been recognised for your strengths in guest service – you see everything through a guest centric lens
- Have an energy that’s dynamic and you have fun when you work – your smile will say it all
- Have all the safety things we need too like an RSA and a Senior first aid certificate (or willing to obtain)
What We Offer
- Generous discounts on Journey Beyond travel and experiences
- Study Assistance Policy
- A career with opportunities for progression, transfers, and secondments
- Employee Referral Policy
- Private Health discounts
- Employee Assistance Program
- Discounts on Journey Beyond merchandise
- Parental Leave Policy
- Purchased Leave Policy
Your Rail Journey starts here!
Hospitality Attendant | Rail in Keswick employer: Journey Beyond
Eureka 89, part of Journey Beyond, offers a vibrant and dynamic work environment where you can thrive as an Assistant Restaurant Manager. Located atop the iconic Eureka Tower in Melbourne, you'll be immersed in a culture that values exceptional guest experiences and employee development, with generous benefits including travel discounts, study assistance, and opportunities for career progression. Join a passionate team dedicated to creating memorable moments in a premium hospitality setting.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Attendant | Rail in Keswick
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Journey Beyond. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Journey Beyond
Don't be shy about reaching out to Journey Beyond directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Attendant | Rail in Keswick
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Journey Beyond and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Journey Beyond
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
