At a Glance
- Tasks: Join our team to create delicious food and provide amazing service to customers.
- Company: Be part of Pret, a vibrant and welcoming food shop.
- Benefits: Flexible hours, competitive pay, and a fun work environment.
- Other info: Great opportunity for career growth and learning in a dynamic setting.
- Why this job: Make a difference by delivering great food and service while working with a fantastic team.
- Qualifications: No experience needed, just a passion for teamwork and customer service.
The predicted salary is between 10 - 12 £ per hour.
A Pret Team Member works as part of a team in a Pret shop in the kitchen and front of house. They are responsible for creating an efficient & welcoming environment, engaging and “wowing” our customers, and producing great quality Pret food. Key focuses for the role are teamwork, 6 key points of service, 6 key points of production, cleanliness, and productivity.
Key Responsibilities
- To maintain good relationships with all of the shop’s team.
- To take on jobs to balance workload across team.
- To work in any area FOH and Kitchen, as requested by your manager (Hot Food, Coffee, etc).
- To work together to ensure the FOH and Kitchen and delivery business is the best it can be.
- To have a good knowledge of Pret standards in all areas of the shop.
- To understand the importance of the Hot Chef and Barista roles and have completed the training in these areas, as outlined in the TM training plan.
TM Star: To be an “Ace in Place” within your shop team. To act as a role model to other TMs demonstrating good Pret knowledge.
Amazing Service: 6 Key Points of Service
- To always follow the 6 Key Points of Service.
- To serve customers efficiently, politely and quickly in an engaging manner.
- To take the time to respond to customers’ needs, delivering outstanding and amazing service.
- To complete F/O to Pret standards, maintaining beautiful Langars, merchandising and seating areas.
- To bust queues through speed of service and calling to customers.
- To wear a clean and immaculate uniform at all times whilst on shift.
- To ensure products are presented in bags or on trays according to Pret standards.
TM Star: To consistently have high performance in till speed and accuracy.
Delicious Food & Drink: 6 Key Points of Production
- To create delicious food according to Pret standards in an efficient, safe environment.
- To always follow the 6 Key Points of Production.
- To ensure stock is rotated and used according to standard.
Well Loved Shop: Cleanliness and Health & Safety
- To adhere to all aspects of kitchen health & safety and food safety in accordance with Pret standards.
- To inform the shop management team of any safety concerns immediately.
- I am responsible for ensuring I follow Food Safety Standards; and for the Health and Safety of my team and customers.
- I complete all training, to enable me to understand the Pret standards and safety processes I must follow.
- I ensure I follow these processes at all times.
- I immediately tell my Manager when I believe standards or processes are not being met.
Shop Profitability: Productivity
- To complete and pass all TM and TM training in a timely manner.
- To adhere to financial standards on tills.
- TM Star: To consistently have high performance in bench productivity while maintaining good MTS quality.
Nightshift Team Member employer: Joup Pret
At Pret, we pride ourselves on fostering a vibrant and inclusive work culture where every Nightshift Team Member plays a vital role in delivering exceptional service and delicious food. Our commitment to employee growth is evident through comprehensive training programmes and opportunities for advancement, all within a supportive team environment that values collaboration and excellence. Located in the heart of the community, working at Pret not only offers competitive benefits but also the chance to be part of a brand that truly cares about its people and customers.
StudySmarter Expert Advice🤫
We think this is how you could land Nightshift Team Member
✨Tip Number 1
Get to know the Pret vibe! Before your interview, pop into a local shop and observe how the team interacts with customers. This will help you understand the culture and give you some great talking points when you chat with the hiring manager.
✨Tip Number 2
Show off your teamwork skills! During interviews, share examples of how you've worked well in a team before. Pret values collaboration, so let them know how you can contribute to a positive environment.
✨Tip Number 3
Be ready to demonstrate your service skills! If you're asked to do a role-play or a practical task, don’t shy away. Show them how you can engage with customers and deliver that amazing service they’re looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Pret family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Nightshift Team Member
Some tips for your application 🫡
Show Your Team Spirit:When writing your application, let us know how you thrive in a team environment. Share examples of how you've worked with others to create a positive atmosphere, just like we do at Pret!
Highlight Your Customer Service Skills:We love candidates who can engage and wow our customers! Make sure to include any experiences where you've provided outstanding service or gone the extra mile for someone.
Demonstrate Your Knowledge of Food Safety:Since cleanliness and safety are key, mention any relevant training or experience you have in food safety standards. This shows us you're serious about maintaining high standards in the kitchen and front of house.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with Pret.
How to prepare for a job interview at Joup Pret
✨Know Your Pret Standards
Before the interview, make sure you’re familiar with Pret's standards and values. Brush up on the 6 Key Points of Service and Production, as well as cleanliness and health & safety protocols. This will show that you’re serious about the role and understand what’s expected.
✨Showcase Teamwork Skills
Since teamwork is crucial for this position, think of examples from your past experiences where you worked effectively in a team. Be ready to discuss how you balanced workloads and supported your colleagues, as this will demonstrate your ability to fit into their team dynamic.
✨Engage with Customer Service Scenarios
Prepare for questions about customer service by thinking through scenarios where you’ve had to deal with difficult customers or busy periods. Highlight how you maintained a positive attitude and provided amazing service, as this aligns perfectly with what they’re looking for.
✨Dress the Part
Even though it’s an interview, dressing smartly can make a great first impression. Aim for a clean and professional look that reflects the standards of Pret. This shows that you take pride in your appearance and understand the importance of a uniform in the workplace.
