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For Companies At a Glance
- Tasks: Lead vibrant teams, drive business results, and ensure outstanding customer experiences.
- Company: Join Pret A Manger, a dynamic and innovative food company.
- Benefits: Enjoy bonuses, 28 days holiday, private healthcare, and free food on shift.
- Other info: Thriving environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in a leadership role while developing high-performing teams.
- Qualifications: Proven leadership skills and a passion for team development.
The predicted salary is between 45000 - 45000 ÂŁ per year.
Are you a passionate leader with a talent for developing high-performing teams? Pret A Manger is looking for an experienced and driven Group Manager to oversee a cluster of our vibrant shops, ensuring outstanding operational performance and delivering the quality, service, and values our customers know and love. As a Group Manager at Pret, you will play a vital role in supporting Shop Managers, driving business results, and creating an environment where both teams and customers thrive. If you’re commercially minded, people-focused, and ready to take the next step in your management career, we’d love to hear from you.
A bit about the role:
- Growing Your Business: Develop and deliver a strategic plan with measurable goals to maximise business opportunities and drive your area’s performance. Use the Big 4 principles (Forecasting, Rota, Ordering, Production) to achieve business targets; considering customer, team, and business needs. Drive excellent customer experience and monitor competitors to develop counter strategies and grow sales. Maximise multi‑channel sales (Catering & B2C). Build robust succession plans, ensuring Plan Bs are in place for every manager. Monitor the effectiveness of our recruitment and onboarding processes, focusing on recruits’ experiences and performance levels. Lead successful new store openings (NSO). Create a meaningful network with peers and Support Centre to identify and share opportunities and best practices.
- Leading High‑Performing Teams: Evaluate team performance through regular 1:1 conversations and formal reviews. Cultivate a sense of accountability in your team, setting SMART targets and monitoring KPIs & Strategy plans. Act as a coach and mentor, sharing your expertise and connect with shop teams during visits to support them in growing sales.
- Communication & Engagement: Foster a two‑way communication culture, applying the 3B’s (Be Kind, Be Honest, Be Generous) in practice. Review people‑related KPIs to nurture employee well‑being and engagement. Ensure consistent follow‑up on action plans, recognising and rewarding progress. Empower and encourage your team to use Joy of Pret to reward customers and drive loyalty. Communicate changes and business updates effectively, ensuring follow‑through on actions from meetings.
- Enforcing our High Standards: Plan formal shop visits to audit and monitor standards. Analyse area results and react proactively to challenges, creating clear action plans. Collaborate with Safety, Finance, and People Business Partners to problem‑solve and implement operational standards. Make data‑informed decisions to identify opportunities and create SMART actions to grow sales. Monitor in‑shop training effectiveness and legal compliance to develop high‑performing teams.
The magic you’ll bring:
- You are a dynamic individual who is actively involved in a high‑energy environment, leading teams and embracing innovation.
- Demonstrate strong leadership skills, with a focus on team development and performance management.
- Excel in communication, capable of engaging and empowering a diverse team.
- Be a strategic thinker, able to make data‑informed decisions and adapt to changing business needs.
- Contribute to a team that values innovation, leadership, and a commitment to excellence.
What We Offer:
- Quarterly Bonus Scheme – Recognising your performance and success.
- 28 Days Holiday (inclusive of bank holidays) – To rest, recharge, and enjoy life outside of work.
- Private Healthcare – Comprehensive coverage for you and your wellbeing.
- Complimentary Food While on Shift – Freshly made Pret favourites, on us.
- Full Subscription to Club Pret – Enjoy a 50 % discount on food and drink, even when you’re off‑duty.
Group Manager employer: Joup Pret
Contact Detail:
Joup Pret Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Pret A Manger on LinkedIn. Ask them about their experiences and any tips they might have for landing the Group Manager role. Personal connections can give you insights that make your application stand out.
✨Tip Number 2
Prepare for the interview by practising common leadership scenarios. Think about how you would handle team performance issues or drive sales in a competitive environment. We want you to showcase your strategic thinking and people skills, so be ready to share real-life examples!
✨Tip Number 3
Show your passion for Pret’s values during the interview. Familiarise yourself with their commitment to quality and customer service. We love candidates who can connect their personal values with the company’s mission, so let that shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Pret family. Let’s get you that Group Manager position!
We think you need these skills to ace Group Manager
Some tips for your application 🫡
Show Your Passion for Leadership: When writing your application, let your passion for leading high-performing teams shine through. Share specific examples of how you've developed and motivated your team in previous roles, as this is key to what we’re looking for at Pret A Manger.
Be Data-Driven: As a Group Manager, you'll need to make informed decisions based on data. In your application, highlight your experience with using metrics to drive business results and how you’ve successfully implemented strategies that led to measurable improvements.
Emphasise Communication Skills: Effective communication is crucial in this role. Make sure to mention how you've fostered a two-way communication culture in your past positions. We want to see how you engage with your team and ensure everyone is on the same page.
Tailor Your Application: Take the time to tailor your application specifically for the Group Manager role at Pret A Manger. Use the job description as a guide to align your skills and experiences with what we value. And remember, applying through our website is the best way to get noticed!
How to prepare for a job interview at Joup Pret
✨Know Your Business Inside Out
Before the interview, dive deep into Pret A Manger's values, mission, and recent news. Understand their operational principles, especially the Big 4 (Forecasting, Rota, Ordering, Production). This knowledge will help you demonstrate your commercial mindset and show how you can drive business results.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how you've developed high-performing teams in the past. Use specific examples that highlight your ability to coach, mentor, and empower team members. This will resonate well with the interviewers looking for a dynamic leader.
✨Engage with the 3B’s
Familiarise yourself with Pret's communication culture of 'Be Kind, Be Honest, Be Generous'. Think of examples where you've applied these principles in your previous roles. This will not only show that you fit into their culture but also that you value effective communication and engagement.
✨Prepare for Scenario Questions
Anticipate questions about how you'd handle specific challenges related to team performance, customer experience, or operational standards. Practise structuring your answers using the STAR method (Situation, Task, Action, Result) to clearly convey your thought process and decision-making skills.