At a Glance
- Tasks: Join a vibrant team to create delicious food and provide amazing customer service.
- Company: Be part of Pret, a beloved brand known for quality and teamwork.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Fun, fast-paced environment perfect for students looking to earn while they learn.
- Why this job: Make a difference in customers' days while developing valuable skills.
- Qualifications: No experience needed, just a passion for great service and teamwork.
The predicted salary is between 20000 - 22000 £ per year.
A Pret Team Member or Team Member Star works as part of a team in a Pret shop in the kitchen and front of house. They are responsible for creating an efficient and welcoming environment, engaging and “wowing” our customers, and producing great quality Pret food.
Key focuses for the role are teamwork, 6 key points of service, 6 key points of production, cleanliness, and productivity.
Key responsibilities:
- To maintain good relationships with all of the shop’s team.
- To take on jobs to balance workload across the team.
- To work in any area FOH and Kitchen, as requested by your manager (Hot Food, Coffee, etc).
- To work together to ensure the FOH and Kitchen and delivery business is the best it can be.
- To have a good knowledge of Pret standards in all areas of the shop.
- To understand the importance of the Hot Chef and Barista roles and have completed the training in these areas, as outlined in the TM training plan.
TM Star: To be an “Ace in Place” within your shop team. To act as a role model to other TMs demonstrating good Pret knowledge.
Amazing Service: 6 Key Points of Service
- To always follow the 6 Key Points of Service.
- To serve customers efficiently, politely and quickly in an engaging manner.
- To take the time to respond to customers’ needs delivering outstanding and amazing service.
- To complete F/O to Pret standards maintaining beautiful Langars, merchandising and seating areas.
- To bust queues through speed of service and calling to customers.
- To wear a clean and immaculate uniform at all times whilst on shift.
- To ensure products are presented in bags or on trays according to Pret standards.
TM Star: To consistently have high performance in till speed and accuracy.
Delicious Food & Drink: 6 Key Points of Production
- To create delicious food according to Pret standards in an efficient, safe environment.
- To always follow the 6 Key Point of Production.
- To ensure stock is rotated and used according to standard.
Well Loved Shop: Cleanliness and Health & Safety
- To adhere to all aspects of kitchen health & safety and food safety in accordance with Pret standards.
- To inform the shop management team of any safety concerns immediately.
- I am responsible for ensuring I follow Food Safety Standards; and for the Health and Safety of my team and customers.
- I complete all training, to enable me to understand the Pret standards and safety processes I must follow.
- I ensure I follow these processes at all times.
- I immediately tell my Manager when I believe standards or processes are not being met.
Shop Profitability: Productivity
- To complete and pass all TM and TM training in a timely manner.
- To adhere to financial standards on tills.
TM Star: To consistently have high performance in bench productivity while maintaining good MTS quality.
Team Member in Edinburgh employer: Joup Pret
Joup Pret in Edinburgh is an excellent employer that values its team members by fostering a vibrant and supportive work culture. With competitive pay, performance bonuses, and the added perk of free food during shifts, employees are encouraged to thrive in a fast-paced environment while developing their skills in customer service and teamwork. The company prioritises employee growth and satisfaction, making it a rewarding place to work for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in Edinburgh
✨Tip Number 1
Get to know the Pret vibe! Spend some time in a shop, observe how the team interacts and serves customers. This will help you understand the culture and show your genuine interest during interviews.
✨Tip Number 2
Practice your customer service skills! Engage with friends or family as if they were customers. Focus on being polite, efficient, and friendly – just like you'd need to be at Pret!
✨Tip Number 3
Show off your teamwork skills! Think of examples where you've worked well in a team, whether in school, previous jobs, or even group projects. Pret loves a good team player!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure to highlight your passion for food and customer service in your application – we want to see that enthusiasm!
We think you need these skills to ace Team Member in Edinburgh
Some tips for your application 🫡
Show Your Team Spirit:When you're writing your application, make sure to highlight your teamwork skills. We love candidates who can work well with others and contribute to a positive environment, just like we do at Pret!
Know Your Pret Standards:Familiarise yourself with the key points of service and production mentioned in the job description. Demonstrating your understanding of these standards in your application will show us that you're ready to hit the ground running.
Be Engaging and Personable:Your written application should reflect your personality! Use a friendly tone and let your enthusiasm for providing amazing service shine through. We want to see how you can 'wow' our customers!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey to becoming a Pret Team Member.
How to prepare for a job interview at Joup Pret
✨Know Your Pret Standards
Before the interview, make sure you’re familiar with Pret's key points of service and production. Understanding these standards will show that you’re serious about the role and ready to deliver amazing service right from the start.
✨Show Off Your Team Spirit
Since teamwork is crucial for this position, be prepared to share examples of how you've worked effectively in a team before. Highlight your ability to balance workloads and support your colleagues, as this will resonate well with the interviewers.
✨Demonstrate Your Customer Service Skills
Think of specific instances where you’ve gone above and beyond for a customer. Being able to articulate how you engage and 'wow' customers will set you apart, especially since delivering outstanding service is a key focus for the role.
✨Dress to Impress
Make sure you arrive in a clean and smart outfit, even if it’s not the uniform. This shows respect for the brand and the role. Plus, it sets a positive tone for the interview, reflecting the importance of presentation at Pret.
