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- Tasks: Lead store operations, drive sales, and inspire your team to deliver exceptional service.
- Company: Join Pret a Manger, a beloved fast-casual restaurant chain focused on quality and sustainability.
- Benefits: Be part of a dynamic team with opportunities for growth and a commitment to community.
- Why this job: Make a real impact by leading a passionate team and delighting customers every day.
- Qualifications: Previous leadership experience in hospitality and strong communication skills are essential.
- Other info: Embrace a positive work environment and contribute to meaningful initiatives like our Coffee Fund.
The predicted salary is between 28800 - 48000 £ per year.
Are you a dynamic leader with a passion for driving excellence in customer service and team performance? We are seeking an enthusiastic and experienced General Manager to lead our team and uphold the exceptional standards of Pret a Manger.
Role Overview:
As a General Manager, you will be responsible for overseeing all aspects of store operations, including staffing, sales, financial management, and customer satisfaction. You will lead by example, motivating and inspiring your team to deliver exceptional service while driving business growth and profitability.
Key Responsibilities:
- Lead and manage all aspects of store operations, including staffing, scheduling, and inventory management.
- Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives.
- Foster a positive and inclusive work environment by coaching, training, and developing team members.
- Ensure compliance with company policies, procedures, and health and safety regulations.
- Handle customer inquiries, feedback, and complaints with professionalism and empathy.
- Prepare and analyze financial reports, including P&L statements and budget forecasts, to track performance and identify areas for improvement.
- Collaborate with other departments, such as marketing and supply chain, to implement company initiatives and achieve business objectives.
Skills and experience:
- Previous experience in a leadership role within the hospitality industry.
- Strong interpersonal and communication skills, with the ability to motivate and inspire a diverse team.
- Excellent organizational and problem-solving abilities, with a focus on attention to detail.
Pret a Manger is a beloved international fast-casual restaurant chain known for its fresh, natural ingredients and commitment to providing outstanding customer experiences. With a focus on quality, sustainability, and innovation, we are dedicated to delighting our customers every day. Our food is handmade in our shop kitchens throughout the day and anything we don’t sell goes to charity. Our coffee is 100% organic (and always will be) and our Coffee Fund is supporting the next generation of farmers. It’s partly what we think makes Pret special.
If you are ready to take the next step in your career and lead a passionate team dedicated to providing exceptional service, we would love to hear from you! Apply now to join the Pret a Manger family and make a difference in the lives of our customers and team members alike.
General Manager in Edinburgh employer: Joup Pret
Contact Detail:
Joup Pret Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a General Manager role. You never know who might have the inside scoop on an opportunity that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. At Pret a Manger, we value passion and teamwork, so be ready to share examples of how you've demonstrated these traits in your previous roles.
✨Tip Number 3
Showcase your leadership skills during interviews. Talk about how you've motivated teams and driven sales in past positions. We love hearing about your successes and how you can bring that energy to our team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Pret a Manger family.
We think you need these skills to ace General Manager in Edinburgh
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service and team leadership shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our Pret family.
Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry. We love seeing specific examples of how you've driven sales or improved team performance, so don’t hold back on those achievements!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, as we appreciate a well-structured application that’s easy to read.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Joup Pret
✨Know Your Stuff
Before the interview, dive deep into Pret a Manger's values and mission. Understand their commitment to quality and sustainability, and be ready to discuss how your leadership style aligns with their focus on exceptional customer service.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team in the hospitality industry. Highlight specific instances where you motivated your team, improved performance, or handled challenges effectively.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you had to deal with difficult customers or manage team conflicts, and explain how you approached these situations with professionalism and empathy.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company culture. This shows your genuine interest in the position and helps you gauge if Pret a Manger is the right fit for you.
