At a Glance
- Tasks: Join our team to create delicious food and provide amazing service to customers.
- Company: Be part of Pret, a vibrant and welcoming food company.
- Benefits: Flexible hours, team discounts, and opportunities for growth.
- Other info: Perfect for students looking for a dynamic job with career potential.
- Why this job: Make a difference in customers' days while working in a fun environment.
- Qualifications: No experience needed, just a passion for great service and teamwork.
The predicted salary is between 13 - 16 £ per hour.
A Pret Team Member or Team Member Star works as part of a team in a Pret shop in the kitchen and front of house. They are responsible for creating an efficient & welcoming environment engaging and “wowing” our customers and producing great quality Pret food. Key focuses for the role are teamwork, cleanliness, and productivity.
Key responsibilities:
- To maintain good relationships with all of the shop’s team.
- To take on jobs to balance workload across team.
- To work in any area FOH and Kitchen, as requested by your manager (Hot Food, Coffee, etc).
- To work together to ensure the FOH and Kitchen and delivery business is the best it can be.
- To have a good knowledge of Pret standards in all areas of the shop.
- To understand the importance of the Hot Chef and Barista roles and have completed the training in these areas, as outlined in the TM training plan.
TM Star: To be an “Ace in Place” within your shop team. To act as a role model to other TMs demonstrating good Pret knowledge.
Amazing Service: 6 Key Points of Service
- To always follow the 6 Key Points of Service.
- To serve customers efficiently, politely and quickly in an engaging manner.
- To take the time to respond to customers’ needs delivering outstanding and amazing service.
- To complete F/O to Pret standards maintaining beautiful Langars, merchandising and seating areas.
- To bust queues through speed of service and calling to customers.
- To wear a clean and immaculate uniform at all times whilst on shift.
- To ensure products are presented in bags or on trays according to Pret standards.
TM Star: To consistently have high performance in till speed and accuracy.
Delicious Food & Drink: 6 Key Points of Production
- To create delicious food according to Pret standards in an efficient, safe environment.
- To always follow the 6 Key Point of Production.
- To ensure stock is rotated and used according to standard.
Well Loved Shop: Cleanliness and Health & Safety
- To adhere to all aspects of kitchen health & safety and food safety in accordance with Pret standards.
- To inform the shop management team of any safety concerns immediately.
- I am responsible for ensuring I follow Food Safety Standards; and for the Health and Safety of my team and customers.
- I complete all training, to enable me to understand the Pret standards and safety processes I must follow.
- I ensure I follow these processes at all times.
- I immediately tell my Manager when I believe standards or processes are not being met.
Shop Profitability: Productivity
- To complete and pass all TM and TM training in a timely manner.
- To adhere to financial standards on tills.
- TM Star: To consistently have high performance in bench productivity while maintaining good MTS quality.
Team Member in Dundee employer: Joup Pret
Joup Pret in Edinburgh is an excellent employer that values its team members by fostering a vibrant and supportive work culture. With competitive pay, performance bonuses, and the added perk of free food during shifts, employees are encouraged to thrive in a fast-paced environment while developing their skills in customer service and teamwork. The company prioritises employee growth and satisfaction, making it a rewarding place to work for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in Dundee
✨Tip Number 1
Get to know the Pret vibe! Before your interview, pop into a Pret shop and soak up the atmosphere. Pay attention to how the team interacts with customers and each other. This will help you understand what it means to be part of the Pret family.
✨Tip Number 2
Show off your teamwork skills! During your interview, share examples of how you've worked well in a team before. Pret values collaboration, so let them know how you can contribute to creating that efficient and welcoming environment.
✨Tip Number 3
Be ready to demonstrate your service skills! You might be asked to role-play a customer interaction. Keep it friendly and engaging, just like you'd do on the shop floor. Remember, it's all about 'wowing' the customers!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure your application reflects your passion for food and service, and don’t forget to highlight any relevant experience. We’re excited to see what you bring to the table!
We think you need these skills to ace Team Member in Dundee
Some tips for your application 🫡
Show Your Team Spirit:When writing your application, let us know how much you love working in a team! Share examples of how you've collaborated with others to create a great atmosphere or tackle challenges together. We want to see that you can be a supportive and engaging team member.
Highlight Your Customer Service Skills:Make sure to mention any experience you have in providing amazing service. Talk about how you've gone the extra mile for customers or how you handle busy situations. We’re all about wowing our customers, so show us you can do just that!
Know Your Stuff:Familiarise yourself with Pret's standards and values before applying. Mentioning your knowledge of food safety, cleanliness, and productivity in your application will show us you're serious about maintaining high standards. It’s all about keeping our shop well-loved!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join the Pret family!
How to prepare for a job interview at Joup Pret
✨Know Your Pret Standards
Before the interview, make sure you’re familiar with Pret's key points of service and production. Understanding these standards will show that you’re serious about the role and ready to deliver amazing service right from the start.
✨Showcase Teamwork Skills
Since teamwork is crucial for this position, think of examples from your past experiences where you worked effectively in a team. Be ready to discuss how you balanced workloads and supported your colleagues, as this will highlight your ability to fit into their shop environment.
✨Demonstrate Customer Engagement
Prepare to talk about how you would engage with customers and create a welcoming atmosphere. Share specific instances where you went above and beyond to meet customer needs, as this aligns perfectly with Pret’s focus on delivering outstanding service.
✨Emphasise Cleanliness and Safety
Make sure to mention your understanding of health and safety standards, especially in a kitchen environment. Discuss any relevant training or experiences you have that demonstrate your commitment to maintaining cleanliness and safety, which is vital for the role.
