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For Companies At a Glance
- Tasks: Join our kitchen team to create delicious food and deliver amazing customer service.
- Company: Be part of Pret, a vibrant and welcoming food company.
- Benefits: Enjoy competitive pay, flexible hours, and a fun work environment.
- Other info: Opportunities for growth and development in a dynamic team.
- Why this job: Make a difference by serving great food and wowing customers every day.
- Qualifications: No experience needed, just a passion for teamwork and great service.
The predicted salary is between 26400 - 26400 ÂŁ per year.
Overview
A Pret Team Member or Team Member Star works as part of a team in a Pret shop in the kitchen and front of house. They are responsible for creating an efficient & welcoming environment, engaging and "wowing" our customers and producing great quality Pret food. Key focuses for the role are teamwork, 6 key points of service, 6 key points of production, cleanliness, and productivity.
Key Responsibilities
- To maintain good relationships with all of the shop’s team.
- To take on jobs to balance workload across the team.
- To work in any area FOH and Kitchen, as requested by your manager (Hot Food, Coffee, etc).
- To work together to ensure the FOH, Kitchen, and delivery business is the best it can be.
- To have a good knowledge of Pret standards in all areas of the shop.
- To understand the importance of the Hot Chef and Barista roles and have completed the training in these areas, as outlined in the TM training plan.
TM Star: To be an “Ace in Place” within your shop team. To act as a role model to other TMs demonstrating good Pret knowledge.
Amazing Service: 6 Key Points of Service
- To always follow the 6 Key Points of Service.
- To serve customers efficiently, politely and quickly in an engaging manner.
- To take the time to respond to customers’ needs delivering outstanding and amazing service.
- To complete F/O to Pret standards maintaining beautiful Langars, merchandising and seating areas.
- To bust queues through speed of service and calling to customers.
- To wear a clean and immaculate uniform at all times whilst on shift.
- To ensure products are presented in bags or on trays according to Pret standards.
TM Star: To consistently have high performance in till speed and accuracy.
Delicious Food & Drink: 6 Key Points of Production
- To create delicious food according to Pret standards in an efficient, safe environment.
- To always follow the 6 Key Point of Production.
- To ensure stock is rotated and used according to standard.
Well Loved Shop: Cleanliness and Health & Safety
- To adhere to all aspects of kitchen health & safety and food safety in accordance with Pret standards.
- To inform the shop management team of any safety concerns immediately.
- I am responsible for ensuring I follow Food Safety Standards; and for the Health and Safety of my team and customers.
- I complete all training, to enable me to understand the Pret standards and safety processes I must follow.
- I ensure I follow these processes at all times.
- I immediately tell my Manager when I believe standards or processes are not being met.
Shop Profitability: Productivity
- To complete and pass all TM and TM training in a timely manner.
- To adhere to financial standards on tills.
- TM Star: To consistently have high performance in bench productivity while maintaining good MTS quality.
Employment Details
Full time and part time Pay Rate ÂŁ12.75
Kitchen Team Member in Dundee employer: Joup Pret
Contact Detail:
Joup Pret Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kitchen Team Member in Dundee
✨Tip Number 1
Get to know the company culture! Before your interview, check out Pret's social media and website. This will help you understand their values and how you can fit in as a Kitchen Team Member.
✨Tip Number 2
Practice your customer service skills! Since you'll be engaging with customers, think of examples where you've provided amazing service. Be ready to share these during your interview to show you're a perfect fit for the role.
✨Tip Number 3
Show off your teamwork spirit! Prepare to discuss how you've worked well in teams before. Pret values collaboration, so highlight your ability to balance workloads and support your colleagues.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Pret team and ready to contribute to that amazing service and delicious food!
We think you need these skills to ace Kitchen Team Member in Dundee
Some tips for your application 🫡
Show Your Team Spirit: When writing your application, let us know how you thrive in a team environment. Share examples of how you've worked with others to create a positive atmosphere, just like we do at Pret!
Highlight Your Customer Service Skills: We love candidates who can engage and wow our customers! Make sure to include any experiences where you've provided outstanding service or gone the extra mile for someone.
Demonstrate Your Knowledge of Food Safety: Since cleanliness and safety are key, mention any relevant training or experience you have in food safety standards. Show us that you understand the importance of keeping both your team and customers safe.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you're keen to join our Pret family!
How to prepare for a job interview at Joup Pret
✨Know Your Pret Standards
Before the interview, make sure you’re familiar with Pret's key points of service and production. Understanding these standards will show that you’re serious about the role and ready to deliver amazing service right from the start.
✨Showcase Teamwork Skills
Since teamwork is crucial for this position, think of examples from your past experiences where you worked effectively in a team. Be ready to discuss how you balanced workloads and supported your colleagues, as this will highlight your ability to fit into their shop environment.
✨Demonstrate Customer Engagement
Prepare to talk about how you would engage with customers and create a welcoming atmosphere. Share specific instances where you went above and beyond to meet customer needs, as this aligns perfectly with Pret’s focus on delivering outstanding service.
✨Emphasise Cleanliness and Safety
Make sure to mention your understanding of health and safety standards, especially in a kitchen environment. Discuss any relevant training or experiences you have that demonstrate your commitment to maintaining cleanliness and safety, which is vital for the role.