At a Glance
- Tasks: Create amazing coffee experiences and serve delicious drinks with a smile.
- Company: Join the vibrant team at Pret, known for its positive culture.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Other info: Dynamic work environment with chances to learn and develop your skills.
- Why this job: Be part of a fun team and make customers' days brighter with your barista skills.
- Qualifications: Passion for coffee and great customer service; no experience needed!
The predicted salary is between 20000 - 25000 £ per year.
A Pret Barista works as part of a team in a Pret shop to ensure all Barista prepared drinks are served to the required Pret standard. The Barista role ensures excellent Barista prepared drinks quality, knowledge, understanding and amazing service with Pret “Buzz”. The Barista ensures efficient back counter operation, cleanliness, maintenance and team training. The role guarantees that customers always receive the drink they expect. The Barista is an integral part of the shop team and will be expected to carry out Team Member Star duties as appropriate to business needs.
Right Pret People: Barista Prepared Drink Training
- To coach and train Team Member Star Coffee and Baristas in Training on Barista Prepared Drinks and standards.
- To liaise with the TMT to ensure all Barista prepared drink training is planned and carried out as appropriate.
- To carry out Coffee team briefs and attend any relevant meetings, courses and conferences relating to Barista Prepared Drinks when appropriate.
- To ensure all hot drink training material is available and up to date.
- To follow Pret’s dress code and be immaculately presented, always wearing the correct Barista uniform.
Amazing Service: Creating Pret Buzz
- To positively engage with customers and the team about Pret’s Coffee Story and Coffee Menu to ensure Pret Buzz.
- To call down the queue to bust queues.
- To serve Barista Prepared Drinks within a reasonable time.
- To ensure coffee calling is clear, appropriate and consistent to the customers and team.
- To “wow” customers with latte art.
Delicious Food & Drink: Excellent Barista Prepared Drinks quality & knowledge
- To make all Barista Prepared Drinks to Pret standards.
- To role model Coffee knowledge and to maintain an understanding about Pret’s Barista Prepared Drinks and standards.
- To be able to communicate with confidence key messages about Pret’s Barista Prepared Drinks and standards.
- To maintain milk quality and Coffee quality through tasting and weighing relevant Barista Prepared Drinks.
- To be responsible for the results of Coffee Confidence visits and the coffee sections of the Mystery Shopper and 3D Review.
- To role model Barista prepared drink standard updates and new product launches.
- To report any Barista prepared drink ingredient quality issues to your Manager.
- To role model an understanding of Barista Prepared Drinks in other retailers to be familiar with the different product names.
Well Loved Shop: Barista prepared drink counter operation, cleanliness & maintenance
- To maintain the Barista Prepared Drinks equipment, Barista box and daily & weekly checks to Pret standards.
- To view the Barista Prepared Drinks counter through a customer’s eyes and clean as you go!
- To role model the 5 point check to ensure you are set for success.
- To carry out log checks, thermometer calibrations and dribble tests in line with Pret standards.
- To role model all aspects of ‘health & safety’ in accordance with the law and Pret standards.
- To role model aspects of ‘food safety’ in accordance with the law and Pret standards.
- I am responsible for ensuring I follow Food Safety Standards; and for the Health and Safety of myself, my team and customers.
- I complete all training, to enable me to understand the Pret standards and safety processes I must follow.
- I ensure I follow these processes at all times.
- I immediately tell my Manager when I believe standards or processes are not being met.
Shop Profitability: Barista Prepared Drinks waste control
- To manage the waste levels of Barista prepared drink ingredients.
- To action any issues relating to stock variances and waste for Barista Prepared Drinks as required by your Manager.
Growing Sales: Maximising Barista Prepared Drinks Sales
- To have a weekly sales target and share this with the team.
- To know your shop Barista Prepared Drinks sales versus total sales and the mix.
- To ensure sufficient stocks of Barista prepared drink ingredients, packaging and small equipment.
- To use promotional waste to sample and recognise regular customers with appropriate volume of drinks via Joy of Pret.
Barista - Full Time employer: Joup Pret
Pret is an exceptional employer that fosters a vibrant and supportive work culture, where Baristas are not only trained to deliver top-notch coffee but also encouraged to engage with customers and share their passion for Pret's Coffee Story. With opportunities for personal growth through ongoing training and team collaboration, employees can thrive in a dynamic environment that values quality, service, and teamwork. Located in bustling urban areas, Pret shops offer a lively atmosphere that enhances the overall experience of both staff and customers, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Barista - Full Time
✨Tip Number 1
Get to know the Pret vibe! When you walk into an interview, show off your passion for coffee and customer service. Share your favourite drink and how you’d create that 'Pret Buzz' for customers.
✨Tip Number 2
Practice your latte art skills before the interview! Being able to demonstrate your knowledge of Barista prepared drinks and impress with some cool designs can really set you apart from other candidates.
✨Tip Number 3
Be ready to chat about teamwork! Pret is all about collaboration, so think of examples where you’ve worked well in a team. Show how you can contribute to maintaining that clean and efficient back counter operation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and shows you’re serious about joining the Pret family. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Barista - Full Time
Some tips for your application 🫡
Show Your Passion for Coffee:When you're writing your application, let us know why you love coffee and what makes you excited about being a Barista. Share any experiences you've had with coffee or customer service that highlight your enthusiasm!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff. Remember, we want to see how you fit into our Pret family!
Highlight Teamwork Skills:Since being a Barista is all about working as part of a team, mention any past experiences where you collaborated with others. Show us how you can contribute to creating that amazing Pret Buzz together with your teammates!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and let your personality shine!
How to prepare for a job interview at Joup Pret
✨Know Your Coffee
Make sure you brush up on your coffee knowledge before the interview. Understand the different types of drinks Pret offers and be ready to discuss them. This shows your passion for coffee and helps you connect with the team.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to make a customer's experience special. This is key for creating that 'Pret Buzz'!
✨Dress to Impress
Since presentation is important at Pret, ensure you dress smartly for the interview. Even if it’s casual, aim for a neat and tidy look that reflects the brand's standards. It’ll show you understand the importance of being immaculately presented.
✨Practice Teamwork Scenarios
Be ready to discuss how you work within a team. Pret values collaboration, so think of examples where you’ve successfully worked with others to achieve a common goal. Highlighting your teamwork skills will set you apart!
