At a Glance
- Tasks: Join a vibrant team to create delicious food and provide amazing customer service.
- Company: Be part of Pret, a beloved brand known for quality and teamwork.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Fun, fast-paced environment with a focus on learning and development.
- Why this job: Make a difference in customers' day while developing valuable skills.
- Qualifications: No experience needed, just a passion for great service and teamwork.
The predicted salary is between 10 - 13 £ per hour.
A Pret Team Member or Team Member Star works as part of a team in a Pret shop in the kitchen and front of house. They are responsible for creating an efficient and welcoming environment, engaging and wowing our customers, and producing great quality Pret food.
Key focuses for the role are teamwork, 6 key points of service, 6 key points of production, cleanliness, and productivity.
Key responsibilities:
- To maintain good relationships with all of the shop's team.
- To take on jobs to balance workload across the team.
- To work in any area FOH and Kitchen, as requested by your manager (Hot Food, Coffee, etc).
- To work together to ensure the FOH and Kitchen and delivery business is the best it can be.
- To have a good knowledge of Pret standards in all areas of the shop.
- To understand the importance of the Hot Chef and Barista roles and have completed the training in these areas, as outlined in the TM training plan.
TM Star: To be an "Ace in Place" within your shop team. To act as a role model to other TMs demonstrating good Pret knowledge.
Amazing Service: 6 Key Points of Service
- To always follow the 6 Key Points of Service.
- To serve customers efficiently, politely and quickly in an engaging manner.
- To take the time to respond to customers' needs delivering outstanding and amazing service.
- To complete F/O to Pret standards maintaining beautiful Langars, merchandising and seating areas.
- To bust queues through speed of service and calling to customers.
- To wear a clean and immaculate uniform at all times whilst on shift.
- To ensure products are presented in bags or on trays according to Pret standards.
TM Star: To consistently have high performance in till speed and accuracy.
Delicious Food & Drink: 6 Key Points of Production
- To create delicious food according to Pret standards in an efficient, safe environment.
- To always follow the 6 Key Points of Production.
- To ensure stock is rotated and used according to standard.
Well Loved Shop: Cleanliness and Health & Safety
- To adhere to all aspects of kitchen health & safety and food safety in accordance with Pret standards.
- To inform the shop management team of any safety concerns immediately.
- I am responsible for ensuring I follow Food Safety Standards; and for the Health and Safety of my team and customers.
- I complete all training, to enable me to understand the Pret standards and safety processes I must follow.
- I ensure I follow these processes at all times.
- I immediately tell my Manager when I believe standards or processes are not being met.
Shop Profitability: Productivity
- To complete and pass all TM and TM training in a timely manner.
- To adhere to financial standards on tills.
- TM Star: To consistently have high performance in bench productivity while maintaining good MTS quality.
Team Member in Aberdeen employer: Joup Pret
At Pret, we pride ourselves on fostering a vibrant and inclusive work culture where teamwork and exceptional service are at the heart of everything we do. As a Team Member, you'll enjoy opportunities for personal growth through comprehensive training, while being part of a supportive team that values your contributions in creating delicious food and delivering amazing customer experiences. With a focus on cleanliness and safety, working at Pret not only offers a rewarding job but also a chance to be part of a well-loved brand in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in Aberdeen
✨Tip Number 1
Get to know the Pret vibe! Spend some time in a shop, chat with the team, and soak up the atmosphere. This will help you understand what it means to be part of the Pret family and show your genuine interest during interviews.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to nail those 6 Key Points of Service. Being able to demonstrate your ability to engage and wow customers will set you apart from the crowd.
✨Tip Number 3
Show off your teamwork skills! Think of examples where you've worked well with others, especially in fast-paced environments. Pret loves a good team player, so make sure to highlight your collaborative spirit.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, you can tailor your application to showcase how you embody the Pret standards and values. Let’s get you that Team Member role!
We think you need these skills to ace Team Member in Aberdeen
Some tips for your application 🫡
Show Your Team Spirit:When you're writing your application, make sure to highlight your teamwork skills. We love candidates who can work well with others and contribute to a positive environment, just like we do at Pret!
Know Your Pret Standards:Familiarise yourself with the key points of service and production mentioned in the job description. Demonstrating your knowledge of these standards in your application will show us that you're ready to hit the ground running.
Be Engaging and Personable:Your written application should reflect your personality! Use a friendly tone and let your enthusiasm for providing amazing service shine through. We want to see how you can 'wow' our customers!
Apply Through Our Website:Don't forget to submit your application through our website! It's the best way for us to receive your details and get you started on your journey to becoming a Pret Team Member.
How to prepare for a job interview at Joup Pret
✨Know Your Pret Standards
Before the interview, make sure you’re familiar with Pret's key points of service and production. This shows that you understand what’s expected in the role and are ready to deliver amazing service right from the start.
✨Showcase Teamwork Skills
Since teamwork is crucial for a Team Member, think of examples from your past experiences where you worked well in a team. Be ready to discuss how you balanced workloads and supported your colleagues to create a welcoming environment.
✨Demonstrate Customer Engagement
Prepare to talk about how you would engage with customers and 'wow' them. Think of specific instances where you provided excellent customer service and how you can apply that at Pret to enhance the customer experience.
✨Emphasise Cleanliness and Safety
Highlight your understanding of health and safety standards. Be prepared to discuss how you ensure cleanliness in your work area and why it’s important for both team members and customers. This will show your commitment to maintaining Pret's high standards.
