At a Glance
- Tasks: Lead and inspire a team to deliver amazing service and delicious food.
- Company: Join the vibrant Pret A Manger family, known for its supportive culture.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Other info: Dynamic role with plenty of opportunities to shine and grow.
- Why this job: Make a real impact while developing your leadership skills in a fun environment.
- Qualifications: Passion for teamwork and a knack for coaching others.
The predicted salary is between 25000 - 30000 £ per year.
THE RIGHT PRET PEOPLE
- Support and coach the team to ensure they reach their potential in both the shop and kitchen.
- Support the training pathways to ensure training happens on time.
- Lead by example and be hands-on when required.
- Assign duties amongst team members to match individual productivity rates, skill sets and current responsibilities.
- Coach the team for good performance by offering good regular feedback and praises.
AMAZING SERVICE
- Lead the Speed of Service principles.
- Ensure the team consistently follows the 6 Key Points of Service.
- Follow the MBWA principles.
- Empower the team to deliver engaging Joy of Pret activities.
- Role model the 3Bs and empower the team to Be Kind, Be Honest, Be Generous.
- Ensure the Coffee Calling System is followed efficiently.
- Ensure all Marketplace orders are prepared promptly and accurately.
DELICIOUS FOOD AND DRINK
- Ensure the team consistently delivers delicious food by following the 6 Key Points of Production.
- Ensure the 11-Step Production Process is always followed to guarantee customer safety and that each product is accurately made and labelled.
- Always follow the Production Principles putting customers' needs first and never compromising on quality or freshness.
- Ensure How to Cards are used and followed consistently to deliver Pret standards.
- Ensure Line Checks are carried out successfully and any improvement needs actioned.
- Ensure no Made to Sell (MTS) rejects are on display in our Langars.
- Continually develop the team's knowledge about the quality of our food and coffee.
- Ensure our Barista Prepared Drinks are made by trained employees consistently, and to the highest standard.
WELL-LOVED SHOP
- Make sure Food Safety and Health & Safety Standards are consistently followed to maintain the safety of the team and customers.
- Ensure that all safety checks are correctly monitored and recorded.
- Take corrective action immediately on issues that affect customers, the team or sales.
- Ensure the shop is clean, safe and the equipment is always well maintained.
- Follow the Managing by Walking Around (MBWA) principles, proactively monitoring Pret Standards and seeing the shop through the customers' eyes.
- Demonstrate due diligence and report and escape any quality issues.
SHOP PROFITABILITY
- Maximise sales, labour efficiency and profit through the support of the Big 4 (Forecasting, Rota, Ordering & Production).
- Carry out ordering accurately and in line with the business needs.
- Lead, monitor and follow up on Mystery Shopper requirements.
- Ensure good stock control by following the 7 Steps of Unaccounted.
- Ensure Pret's Financial Standards are always followed to minimise risks and ensure team safety.
- Always follow merchandising guidelines and ensure marketing is used effectively to drive sales.
GROWING SALES
- Always follow merchandising guidelines and ensure marketing is used effectively to drive sales.
- Support the execution of successful food launches.
- Encourage clear and engaging communication between the kitchen and FOH to ensure business needs are met.
- Support Marketplace opportunities.
Team Leader in Aberdeen employer: Joup Pret
At Pret A Manger, we pride ourselves on fostering a vibrant and supportive work culture where Team Leaders are empowered to coach and develop their teams to reach their full potential. With a strong focus on employee growth, we offer comprehensive training pathways and opportunities for advancement, all while ensuring our shops maintain the highest standards of quality and service. Located in a bustling environment, our team enjoys the unique advantage of being part of a well-loved brand that values kindness, honesty, and generosity in every interaction.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Aberdeen
✨Tip Number 1
Get to know the company culture! Before your interview, check out Pret A Manger's values and how they align with your own. This will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've successfully coached or supported a team. Be ready to share these stories during your interview to demonstrate your hands-on approach.
✨Tip Number 3
Show your passion for food and service! Talk about your love for delicious food and how you can contribute to maintaining Pret's high standards. This enthusiasm can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and genuinely interested in joining the Pret team.
We think you need these skills to ace Team Leader in Aberdeen
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight any experience you have in leading teams. We want to see how you've supported and coached others to reach their potential, just like we do at Pret!
Be Specific About Your Experience:Use specific examples from your past roles to demonstrate how you've followed service principles or maintained high standards. We love seeing concrete evidence of your skills and how they align with our values.
Keep It Engaging:Your application should reflect the engaging and positive atmosphere we promote at Pret. Use a friendly tone and show your passion for delivering amazing service and delicious food!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Joup Pret
✨Know the Pret Values
Before your interview, make sure you’re familiar with Pret A Manger's core values, especially the 3Bs: Be Kind, Be Honest, Be Generous. Think of examples from your past experiences that demonstrate how you embody these values, as they are crucial for a Team Leader role.
✨Showcase Your Coaching Skills
As a Team Leader, you'll be expected to support and coach your team. Prepare to discuss specific instances where you've successfully trained or mentored others. Highlight your approach to giving feedback and how you empower team members to reach their potential.
✨Understand the Speed of Service Principles
Familiarise yourself with the Speed of Service principles and the 6 Key Points of Service. Be ready to explain how you would ensure your team consistently meets these standards, and think about how you can lead by example in a fast-paced environment.
✨Demonstrate Your Problem-Solving Skills
In the interview, be prepared to discuss how you would handle challenges related to food safety, customer service, or team dynamics. Use the STAR method (Situation, Task, Action, Result) to structure your answers and show how you can take corrective action effectively.
