At a Glance
- Tasks: Create amazing shopping experiences and provide exceptional customer service.
- Company: Join Joules, a vibrant retail brand with a unique character.
- Benefits: Enjoy 25% off Joules products, discounts at partner brands, and life assurance.
- Other info: Flexible working hours and a bold workplace culture await you.
- Why this job: Be part of an inspirational team and realise your retail potential.
- Qualifications: Passion for retail and teamwork skills are essential.
The predicted salary is between 10 - 13 £ per hour.
Hours: 8hrs per week; Thu 16:15‑20:15; Sat 12:30‑16:30
About the Role
Step into a role as a Sales Assistant working in one of our retail stores, where you will create an amazing shopping experience. You will combine your expert understanding of the Joules products with a friendly, welcoming approach to provide exceptional customer service within the store. Flexible working options are available.
About You
As a Sales Assistant, you will be the face of Joules, where you will focus your energy on understanding the store targets and deliverables and creating a shopping experience that delivers to our customers’ needs and is unique to the Joules brand. You are keen to work as part of a team and you play your part in ensuring the retail operational standards both on the shop floor and back of house are maintained at all times. Whatever the task, you’re passionate about doing it better and realising your retail potential along the way.
We’ve packed each of our stores with character from the outside in, by choosing the most eccentric British buildings we can find, and from the inside out by stocking them with colourful characters who share our approach to style. Still not sure if the grass is greener? As a company that values its people as its biggest asset, we want to look after ours so that they feel at home. So we put together a package of financial rewards and wellbeing benefits to help you achieve your perfect balance of work and play. This is a truly great time to be part of an inspirational and passionate team here at Joules – so if you do not want to miss out on being part of something special, click ‘Apply Now’ below.
Benefits
- Recognition and rewards for doing a great job and achieving great results
- 25% off most Joules, NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- Uniform allowance
- Access to fantastic discounts at our Staff Shops
- Life assurance
- You can register for a discounted health plan for you and your family
- A bold and vibrant place to work
Seniority level: Entry level
Employment type: Part‑time
Job function: Sales and Business Development
Industries: Retail
Contact Apply and for workplace adjustments: retail_joulesHR@next.co.uk (include “Workplace Adjustments” in subject)
Phone: 0116 429 8726 (Mon‑Thu 9 am‑5 pm; Fri 9 am‑4:45 pm; Sat 9 am‑5 pm; Sun 9 am‑4 pm; bank holidays excluded)
Joules Sales Assistant - Rushden Lakes (N108556) employer: Joules
At Joules, we pride ourselves on being an exceptional employer that values our team members as our greatest asset. Working as a Sales Assistant at our Rushden Lakes location offers you the chance to be part of a vibrant and supportive work culture, with flexible hours and a range of benefits including generous discounts and wellbeing initiatives. Join us in creating memorable shopping experiences while enjoying opportunities for personal growth and recognition in a uniquely characterful environment.
StudySmarter Expert Advice🤫
We think this is how you could land Joules Sales Assistant - Rushden Lakes (N108556)
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Joules, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Joules!
We think you need these skills to ace Joules Sales Assistant - Rushden Lakes (N108556)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Joules, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Joules and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Joules that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Joules
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
