At a Glance
- Tasks: Lead a dynamic sales team and deliver exceptional customer service in a vibrant retail environment.
- Company: Join Joules, a brand that values creativity, kindness, and ambition.
- Benefits: Enjoy 25% off products, uniform allowance, and access to health plans.
- Other info: Flexible working options available to help you balance work and play.
- Why this job: Be part of an inspiring team and gain valuable career-building experience.
- Qualifications: Previous retail supervisory experience or senior sales assistant ready to progress.
The predicted salary is between 12 - 14 £ per hour.
13.75hrs p/w; Sun 09:45 - 16:15; Fri 09:15 - 17:45
About the Role:
The grass is greener… at Joules! We have an eye for detail. We care and we challenge. We are creative and commercial, passionate and practical. We are flexible and generous. We inspire hard work and lead with kindness. We have big ambitions and are never afraid to give it some welly.
Step into a role as a Supervisor working in one of our retail stores where you will lead the sales team by example, using an excellent understanding of product with a friendly, welcoming approach to provide excellent customer service, ensuring your team does the same. Flexible working options are available.
About You:
As a Supervisor you will think commercially and have the ability to work with the Store Manager to create a shopping experience that is unique to the Joules brand. Working with the management team, you will support the development of the sales team and ensure customer needs and wants are met. You will also assist in setting up and delivering exceptional retail operational standards and in store efficiencies to drive profitability. You will need to have previous experience as a retail Supervisor or a Senior Sales Assistant ready to progress your career.
Our Supervisors are at the heart of our stores - product experts who bring everything together for the benefit of our customers whilst gaining valuable, career-building experience.
As a company that values its people as its biggest asset, we want to look after ours so that they feel at home. So we put together a package of financial rewards and wellbeing benefits to help you achieve your perfect balance of work and play.
This is a truly great time to be part of an inspirational and passionate team here at Joules – so if you do not want to miss out on being part of something special - click ‘Apply Now’ below.
About Us:
At Joules, we honour our British heritage while creating products and experiences that delight, inspire, and connect with our customers every day. We are committed to bringing freshness and innovation to our collections, delivering style, quality, and joy in every season. We strive to be the leading brand in preppy, heritage ‘time off’ clothing, offering standout outerwear and rainwear, layered autumn and winter essentials, fresh spring and summer styles, and a broad selection across womenswear, menswear, kidswear, and homeware.
At Joules we lead on product, design, print, creative brand strategy and marketing whilst NEXT supports retail, HR, finance, distribution, customer service and returns - offering operational excellence.
About The Team:
- Recognition and rewards for doing a great job and achieving great results
- 25% off most Joules, NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- Uniform allowance
- Access to fantastic discounts at our Staff Shops
- Life assurance
- You can register for a discounted health plan for you and your family
A bold and vibrant place to work. Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email retail_joulesHR@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 479 2223 / 0044 116 479 2223 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).
Joules Supervisor - Cirencester (N117677) employer: Joules
At Joules, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values creativity, kindness, and hard work. Our Supervisors play a crucial role in leading our passionate team, with ample opportunities for personal and professional growth, alongside generous benefits such as discounts on products and a supportive environment that prioritises employee wellbeing. Join us in Cirencester and be part of a brand that celebrates British heritage while delivering joy and style to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Joules Supervisor - Cirencester (N117677)
✨Tip Number 1
Get to know Joules! Familiarise yourself with their products and values. When you walk into that interview, show off your knowledge about their brand and how you can contribute to their unique shopping experience.
✨Tip Number 2
Practice your people skills! As a Supervisor, you'll be leading a team and interacting with customers. Role-play common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Network like a pro! Connect with current or former Joules employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows you're genuinely interested in the company!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates directly from Joules, making it easier for us to keep in touch.
We think you need these skills to ace Joules Supervisor - Cirencester (N117677)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the Joules brand shine through. We want to see that you’re not just looking for any job, but that you genuinely care about our products and values.
Tailor Your Experience:Make sure to highlight your previous retail experience, especially if you've been a Supervisor or Senior Sales Assistant. We love seeing how your skills align with what we do at Joules, so be specific!
Be Personable:Remember, we’re all about creating a friendly and welcoming atmosphere. Use a conversational tone in your application to reflect the kind of approachable person we want on our team.
Apply Through Our Website:Don’t forget to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Joules.
How to prepare for a job interview at Joules
✨Know the Joules Brand
Before your interview, take some time to really understand what Joules stands for. Familiarise yourself with their products, values, and customer service approach. This will help you demonstrate your passion for the brand and how you can contribute to creating that unique shopping experience.
✨Showcase Your Leadership Skills
As a Supervisor, you'll be leading a team, so be prepared to discuss your previous leadership experiences. Think of specific examples where you've motivated a team or improved sales. Highlight your ability to inspire hard work and lead with kindness, as these qualities are key to Joules' culture.
✨Prepare for Customer Service Scenarios
Expect questions about how you would handle various customer service situations. Think about times when you've gone above and beyond for a customer or resolved a difficult issue. Show that you understand the importance of excellent customer service and how it aligns with Joules' commitment to their customers.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to show your interest in the role and the company. Ask about the team dynamics, how success is measured, or what the biggest challenges are for the store. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
