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- Tasks: Create amazing shopping experiences and provide exceptional customer service.
- Company: Join Joules, a vibrant British brand inspired by the countryside.
- Benefits: Enjoy 25% off Joules products, discounts at partner brands, and a uniform allowance.
- Other info: Opportunities to learn from experienced leaders and grow your career.
- Why this job: Be part of a dynamic team and develop your retail skills while having fun.
- Qualifications: Passion for customer service and teamwork is essential.
The predicted salary is between 10 - 13 £ per hour.
4hrs p/w; Mon 10:30 - 14:30
Step into a role as a Sales Assistant working in one of our retail stores, where you will create an amazing shopping experience. You will combine your expert understanding of Joules products with a friendly, welcoming approach to provide exceptional customer service within the store.
About the Role
The grass is greener…at Joules! We have an eye for detail, care and challenge. We are creative and commercial, passionate and practical. We are flexible and generous. We inspire hard work and lead with kindness. We have big ambitions and are never afraid to give it some welly.
About You
As a Sales Assistant, you will be the face of Joules, focusing on understanding store targets and deliverables and creating a shopping experience that meets customers’ needs and is unique to the Joules brand. You are keen to work as part of a team and you play your part in ensuring the retail operational standards both on the shop floor and back‑of‑house are maintained at all times. Whatever the task, you’re passionate about doing it better and realising your retail potential along the way.
About Us
We believe in dressing well for the weekend, every weekend. We are inspired by the countryside, coasts, and towns in which we love to spend time. We champion our customers’ style every step of the way and our people are no exception to this. Prepare to be part of a dynamic, hard‑working, collaborative and inspirational team, creating and bringing product to market season after season for our iconic British brand. You can expect a journey outlined with clear goals and aspirations shared by the whole business while building cross‑collaborative relationships, including the opportunity to work directly with our Founder, Tom Joule, and his Senior Team who have a wealth of knowledge to share.
About the Team
- Recognition and rewards for doing a great job and achieving great results
- 25% off most Joules, NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- Uniform allowance
- Access to fantastic discounts at our Staff Shops
- Life assurance
- You can register for a discounted health plan for you and your family
- A bold and vibrant place to work
Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long‑term condition, feel free to get in touch with us by email retail_joulesHR@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 479 2223 / 0044 116 479 2223 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).
Joules Sales Assistant - York Outlet (N113005) employer: Joules
Contact Detail:
Joules Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Joules Sales Assistant - York Outlet (N113005)
✨Tip Number 1
Get to know Joules! Familiarise yourself with their products and brand values. When you walk into that interview, show off your passion for the brand and how you can contribute to creating that amazing shopping experience.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your friendly and welcoming approach. Role-play with a mate or in front of the mirror to nail those responses.
✨Tip Number 3
Be ready to talk teamwork! Joules values collaboration, so come prepared with examples of how you've worked well in a team before. Highlight your flexibility and willingness to help others out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on being part of the Joules family right from the start!
We think you need these skills to ace Joules Sales Assistant - York Outlet (N113005)
Some tips for your application 🫡
Show Your Passion for Joules: When writing your application, let your love for the Joules brand shine through! Share why you’re excited about the role and how you connect with our values. We want to see that you’re not just looking for any job, but that you genuinely want to be part of our team.
Highlight Your Customer Service Skills: As a Sales Assistant, exceptional customer service is key. Make sure to include examples from your past experiences where you’ve gone above and beyond for customers. We love seeing how you create amazing shopping experiences!
Be Yourself: We’re all about authenticity at Joules. Don’t be afraid to let your personality come through in your application. Whether it’s your friendly approach or your creative ideas, we want to know what makes you unique and how you can contribute to our vibrant team.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our fantastic team at Joules!
How to prepare for a job interview at Joules
✨Know Your Joules
Before the interview, make sure you familiarise yourself with Joules' products and brand values. Understanding their unique style and what makes them stand out will help you connect better during the conversation.
✨Show Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond to create a positive experience for customers, as this is key for a Sales Assistant role.
✨Team Player Attitude
Joules values collaboration, so be ready to discuss your experiences working in a team. Highlight how you contribute to group goals and support your colleagues, as this will show you're a great fit for their dynamic environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, store targets, or how they measure success. This shows your genuine interest in the role and helps you understand if it's the right fit for you.