At a Glance
- Tasks: Create amazing shopping experiences and provide exceptional customer service.
- Company: Join Joules, a vibrant retail brand with a friendly atmosphere.
- Benefits: Enjoy discounts on top brands, life assurance, and a uniform allowance.
- Other info: Supportive environment with workplace adjustments available.
- Why this job: Be the face of Joules and make a real impact in retail.
- Qualifications: Passion for retail and teamwork; experience preferred but not required.
The predicted salary is between 10 - 12 £ per hour.
19.50 hrs p/w; Mon 12:15-20:15; Thu 10:00-14:00; Fri 10:00-14:00; Sat 10:00-14:00
About the Role
Step into a role as a Sales Assistant working in one of our retail stores, where you will create an amazing shopping experience. You will combine your expert understanding of Joules products with a friendly, welcoming approach to provide exceptional customer service within the store.
Responsibilities
As a Sales Assistant, you will be the face of Joules, focusing on understanding the store targets and deliverables and creating a shopping experience that meets our customer’s needs. You will work as part of a team and play your part in ensuring the retail operational standards on the shop floor and back of house are maintained at all times.
Qualifications
We are looking for someone who is keen to work as part of a team and passionate about retail. Experience in a similar role is preferred but not required.
Benefits
- Recognition and rewards for doing a great job and achieving great results
- 25% off most Joules, NEXT, MADE, Lipsy, Gap and Victoria's Secret products (when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- Uniform allowance
- Access to fantastic discounts at our Staff Shops
- Life assurance
- Discounted health plan for you and your family
- Bold and vibrant place to work
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, please contact us by email retail_joulesHR@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call 0116 479 2223 / 0044 116 479 2223 (lines open Monday to Thursday 9am-5pm, Friday 9am-4.45pm, Saturday 9am-5pm, Sunday 9am-4pm). Excludes bank holidays.
Joules Sales Assistant - Gloucester Quays Outlet (N119084) employer: Joules
At Joules, we pride ourselves on being an excellent employer, offering a vibrant and supportive work culture that values teamwork and customer service. Our Gloucester Quays Outlet provides not only competitive benefits such as generous discounts and life assurance but also opportunities for personal growth and recognition for outstanding performance, making it a rewarding place to build your retail career.
StudySmarter Expert Advice🤫
We think this is how you could land Joules Sales Assistant - Gloucester Quays Outlet (N119084)
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Joules, may even transition seasonal workers into permanent positions if you impress them!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Joules that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Joules will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Joules and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Joules
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Joules, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Joules!
