At a Glance
- Tasks: Create amazing shopping experiences and provide exceptional customer service.
- Company: Join Joules, a vibrant brand with a passion for quality and style.
- Benefits: Enjoy 25% off Joules products, discounts at partner brands, and a uniform allowance.
- Why this job: Be the face of Joules and help customers find joy in their shopping.
- Qualifications: Team player with a passion for retail and a keen eye for detail.
- Other info: Flexible hours and a supportive environment for all applicants.
The predicted salary is between 10 - 13 £ per hour.
12hrs p/w; Sun 13:00 - 17:00; Tue 09:00 - 13:00; Wed 11:00 - 15:00
About the Role
Step into a role as a Sales Assistant working in one of our retail stores, where you will create an amazing shopping experience. You will combine your expert understanding of the Joules products with a friendly, welcoming approach to provide exceptional customer service within the store. We have an eye for detail. We care and we challenge. We are creative and commercial, passionate and practical. We are flexible and generous. We inspire hard work and lead with kindness. We have big ambitions and are never afraid to give it some welly.
Responsibilities
- Be the face of Joules, focusing on understanding store targets and deliverables.
- Create a shopping experience that meets customers’ needs.
- Work as part of a team, ensuring retail operational standards on the shop floor and back‑of‑house are maintained.
- Play your part in sustaining the brand’s unique character and high standards.
About You
You are keen to work as part of a team and play your part in ensuring the retail operational standards both on the shop floor and back of house are maintained at all times. Whatever the task, you’re passionate about doing it better and realising your retail potential along the way.
Benefits
- Recognition and rewards for doing a great job and achieving great results
- 25% off most Joules, NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- Uniform allowance
- Access to fantastic discounts at our Staff Shops
- Life assurance
- Discounted health plan for you and your family
- A bold and vibrant place to work
Working Way
At Joules, we honour our British heritage while creating products and experiences that delight, inspire, and connect with our customers every day. We are committed to bringing freshness and innovation to our collections, delivering style, quality, and joy in every season.
Support
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, please email retail_joulesHR@next.co.uk (include 'Workplace Adjustments' in the subject line) or call 0116 479 2223 / 0044 116 479 2223 (line opening times: Monday to Thursday 9am‑5pm; Friday 9am‑4:45pm; Saturday 9am‑5pm; Sunday 9am‑4pm). Excludes bank holidays.
Joules Sales Assistant - East Midlands Outlet (N113591) employer: Joules
Contact Detail:
Joules Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Joules Sales Assistant - East Midlands Outlet (N113591)
✨Tip Number 1
Get to know Joules! Familiarise yourself with their products and values. When you walk into that interview, show off your passion for the brand and how you can contribute to creating that amazing shopping experience.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your friendly and welcoming approach. Role-play with a mate or in front of the mirror to nail those responses.
✨Tip Number 3
Teamwork makes the dream work! Be ready to share examples of how you've worked well in a team before. Joules values collaboration, so highlight your ability to maintain high standards alongside your colleagues.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen and ready to jump into the Joules family. Don’t miss out on this opportunity!
We think you need these skills to ace Joules Sales Assistant - East Midlands Outlet (N113591)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and customer service shine through. We want to see how much you care about creating amazing shopping experiences for our customers!
Tailor Your Application: Make sure to customise your application to reflect the specific role at Joules. Highlight any relevant experience or skills that align with our values of creativity, teamwork, and high standards.
Be Yourself: We love authenticity! Don’t be afraid to let your personality come through in your writing. Show us who you are and why you’d be a great fit for our vibrant team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Joules
✨Know Your Joules
Before the interview, make sure you familiarise yourself with Joules' products and brand values. Understanding their unique character will help you demonstrate your passion for the brand and how you can contribute to creating that amazing shopping experience.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about situations where you went above and beyond to meet a customer's needs, as this aligns perfectly with Joules' focus on delivering a friendly and welcoming approach.
✨Team Player Attitude
Since teamwork is crucial in this role, be ready to discuss your experiences working collaboratively. Highlight instances where you contributed to maintaining operational standards or supported your colleagues, showcasing your commitment to the team.
✨Embrace the Brand's Ambitions
Joules has big ambitions, so express your enthusiasm for growth and innovation. Share your ideas on how you can help the store achieve its targets and maintain high standards, demonstrating that you're not just looking for a job, but a chance to grow with the brand.