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For Companies At a Glance
- Tasks: Lead the sales team, ensuring excellent customer service and a unique shopping experience.
- Company: Join Joules, a vibrant British country lifestyle brand known for its fun and adventurous spirit.
- Benefits: Enjoy 25% off Joules products, discounts at partner brands, and a vibrant workplace culture.
- Why this job: Be part of a passionate team that values creativity, kindness, and personal growth.
- Qualifications: Previous retail supervisory experience or a Senior Sales Assistant ready to step up.
- Other info: Flexible working options available; embrace a career in a bold and colourful environment.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Role: Joules Retail Supervisor – York Outlet
Location: North Yorkshire, England, United Kingdom
Shifts you are applying for: 38.75hrs p/w; Mon 11:45 – 20:15; Tue 11:45 – 20:15; Wed 11:45 – 20:15; Fri 09:15 – 17:45; Sat 11:45 – 20:15
About the Role
The grass is greener… at Joules!
We have an eye for detail. We care and we challenge. We are creative and commercial, passionate and practical. We are flexible and generous. We inspire hard work and lead with kindness. We have big ambitions and are never afraid to give it some welly.
Step into a role as a Supervisor working in one of our retail stores where you will lead the sales team by example, using an excellent understanding of product with a friendly, welcoming approach to provide excellent customer service, ensuring your team does the same.
Flexible working options are available.
Responsibilities
- Lead the sales team by example, using an excellent understanding of product with a friendly, welcoming approach to provide excellent customer service, ensuring the team does the same.
- Think commercially and work with the Store Manager to create a shopping experience that is unique to the Joules brand.
- Support the development of the sales team and ensure customer needs and wants are met.
- Assist in setting up and delivering exceptional retail operational standards and in-store efficiencies to drive profitability.
- Previous experience as a retail Supervisor or a Senior Sales Assistant ready to progress your career.
Benefits
- Recognition and rewards for doing a great job and achieving great results
- 25% off most Joules, NEXT, MADE*, Lipsy*, Gap* and Victoria\\\’s Secret* products (when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- Uniform allowance
- Access to discounts at our Staff Shops
- Life assurance
- Discounted health plan for you and your family
- A bold and vibrant place to work
Conditions apply to all benefits. These benefits are discretionary and subject to change.
About Us
Give your career a breath of fresh (countryside) air.
For the colourful and carefree who make the most out of life, Joules is the British country lifestyle brand that encourages all of life’s adventures.
At Joules, we design clothing, accessories and homeware for all the family. Alongside a whole lot more. We are inspired by nature. We have fun. And we care.
It’s been quite a journey from when we started way back in 1989. And thanks to staying true to our roots, and a team that is always wanting to do better, we’re pleased that the adventure is as exciting as ever.
We think it’s your time to join in the fun.
About The Team
We’re an inspirational and passionate team here at Joules, focused on delivering great service and product knowledge to our customers.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Sales and Business Development
Industries
- Retail
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Joules Retail Supervisor - York Outlet employer: Joules
Contact Detail:
Joules Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Joules Retail Supervisor - York Outlet
✨Tip Number 1
Familiarise yourself with Joules' product range and brand values. Understanding their unique style and customer base will help you demonstrate your passion for the brand during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led a team in previous roles. Highlighting your ability to inspire and motivate others will resonate well with the hiring team.
✨Tip Number 3
Research the latest retail trends and customer service practices. Being knowledgeable about current industry standards will allow you to discuss how you can contribute to enhancing the shopping experience at Joules.
✨Tip Number 4
Network with current or former employees of Joules if possible. Gaining insights from their experiences can provide you with valuable information to tailor your approach and show your genuine interest in the company.
We think you need these skills to ace Joules Retail Supervisor - York Outlet
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Joules' brand values and product offerings. This will help you tailor your application to reflect how your experience aligns with their ethos of creativity, commercial awareness, and customer service.
Highlight Relevant Experience: Emphasise any previous retail supervisory roles or senior sales assistant positions in your CV. Detail specific achievements that demonstrate your ability to lead a team and enhance customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of Joules' unique shopping experience. Mention how you can contribute to the team and support the development of your colleagues.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role in retail.
How to prepare for a job interview at Joules
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Joules and its products during the interview. Familiarise yourself with their latest collections and values, as this will demonstrate your genuine interest in the brand and its mission.
✨Highlight Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to share examples of how you've successfully managed or motivated a team in the past. Discuss specific situations where you led by example and achieved positive results.
✨Demonstrate Customer Service Excellence
Joules places a strong emphasis on customer service. Prepare to discuss your approach to providing exceptional service and how you would ensure your team does the same. Use real-life examples to illustrate your points.
✨Think Commercially
Be ready to talk about how you can contribute to creating a unique shopping experience that aligns with Joules' brand. Consider discussing strategies you've used in the past to drive sales and improve store performance.
