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For Companies At a Glance
- Tasks: Support the Store Manager and create a unique shopping experience for customers.
- Company: Join Joules, a vibrant brand known for its stylish and quality products.
- Benefits: Enjoy 25% off Joules products, discounts at partner brands, and a uniform allowance.
- Why this job: Be part of a passionate team and make a real impact in retail.
- Qualifications: Previous retail supervisory or assistant manager experience with a focus on customer service.
- Other info: Flexible working options and opportunities for personal growth.
The predicted salary is between 25000 - 30000 £ per year.
38.75hrs p/w; Sun 09:30 - 18:00; Mon 09:30 - 18:00; Wed 09:45 - 18:15; Thu 09:30 - 18:00; Fri 09:45 - 18:15
About the Role
The grass is greener… at Joules! Step into a role as an Assistant Store Manager working in one of our retail stores, where you will support and step into the Store Manager’s shoes when needed. Your passion for Joules people and products will shine through your store’s performance. Flexible working options are available.
Job Description
We have an eye for detail. We care and we challenge. We are creative and commercial, passionate and practical. We are flexible and generous. We inspire hard work and lead with kindness. We have big ambitions and are never afraid to give it some welly.
As an Assistant Store Manager you will be commercially driven and marketing savvy, with the ability to create a shopping experience that is unique to the Joules brand. Reporting to the Store Manager and working shoulder to shoulder with them, you will understand individual needs to help develop your sales team. You will support the Store Manager in setting up and managing exceptional retail operational standards and in-store efficiencies to drive profitability.
You will need to have previous experience of working to KPIs and targets with a strong customer service focus, either in a retail supervisory or assistant manager role. Our Assistant Store Managers are the glue that keeps our team approach together, making life easier and keeping service special along the way – and our customers love them for it.
This is a truly great time to be part of an inspirational and passionate team here at Joules.
About Us
Our Working Way
At Joules, we honour our British heritage while creating products and experiences that delight, inspire, and connect with our customers every day. We are committed to bringing freshness and innovation to our collections, delivering style, quality, and joy in every season. We strive to be the leading brand in preppy, heritage ‘time off’ clothing, offering standout outerwear and rainwear, layered autumn and winter essentials, fresh spring and summer styles, and a broad selection across womenswear, menswear, kidswear, and homeware. At Joules we lead on product, design, print, creative brand strategy and marketing whilst NEXT supports retail, HR, finance, distribution, customer service and returns - offering operational excellence.
Benefits
- Recognition and rewards for doing a great job and achieving great results
- 25% off most Joules, NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- Uniform allowance
- Access to fantastic discounts at our Staff Shops
- Life assurance
- You can register for a discounted health plan for you and your family
A bold and vibrant place to work. Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on 0116 479 2223 / 0044 116 479 2223 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).
Joules Assistant Store Manager - Braintree (N115021) employer: Joules
Contact Detail:
Joules Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Joules Assistant Store Manager - Braintree (N115021)
✨Tip Number 1
Get to know Joules! Before your interview, dive into the brand's history and values. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant culture.
✨Tip Number 2
Practice your people skills! As an Assistant Store Manager, you'll be leading a team and engaging with customers. Role-play common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Show off your commercial savvy! Be ready to discuss how you've met KPIs in previous roles. Think of specific examples where you drove sales or improved customer experiences – this will make you stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and keen to join the Joules family. Don’t miss out on this opportunity!
We think you need these skills to ace Joules Assistant Store Manager - Braintree (N115021)
Some tips for your application 🫡
Show Your Passion for Joules: When writing your application, let your love for Joules and its products shine through. Share why you want to be part of our team and how you can contribute to creating that unique shopping experience we pride ourselves on.
Highlight Relevant Experience: Make sure to showcase any previous retail supervisory or assistant manager roles you've had. We want to see how your experience aligns with our focus on KPIs, targets, and exceptional customer service.
Be Authentic and Personable: We’re all about kindness and teamwork at Joules, so don’t be afraid to let your personality come through in your application. Share stories that reflect your ability to inspire and lead a team while keeping the service special for our customers.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to connect and get to know you better as a potential member of our vibrant team!
How to prepare for a job interview at Joules
✨Know Your Joules
Before the interview, dive deep into Joules' brand values and product offerings. Familiarise yourself with their latest collections and understand what makes them unique. This will not only show your passion for the brand but also help you connect your experience to their ethos.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully motivated others or improved team performance. Highlight how you can step into the Store Manager's shoes when needed.
✨Emphasise Customer Service Excellence
Joules values exceptional customer service, so be ready to discuss how you've gone above and beyond for customers in previous roles. Share specific stories that illustrate your commitment to creating a unique shopping experience and how you’ve handled challenging situations.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the store's culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if Joules is the right fit for you.