Business Administrator in Derry

The Central Services Team provides essential support across a full range of core business functions, enabling our organisation to operate efficiently and effectively in delivering high-quality projects to our global clients. This role will provide simultaneous administrative support across several different disciplines within a rapidly growing small-medium sized business environment. It will consist of finance, commercial support, data management, and general administrative support.

The Business Administrator will play an integral team role in enabling our fire engineers by providing effective operational support, consistent business practices, and generating meaningful analytical reports to support performance measurement and business decision-making. This is a full-time position based in our Derry office.

Role responsibilities:

• Invoice generation and issuance to clients
• Primary credit control responsibility for all UK clients
• Client relationship management, handling or referring queries
• Full-cycle project data management using ERP system
• Maintain process controls across all stages of project management
• Work closely with colleagues across all offices
• Booking travel / online orders etc.
• First point of contact duties – enquiries, calls, emails, etc.
• General office administration duties
• To undertake other duties within the competence of the post holder, as may be reasonably required
• To operate within Joule Group policies, procedures and quality assurance systems
• To communicate effectively (verbally, in writing and electronically) to meet the job purpose

Required experience & skills:

• A good general education including GCSEs in English and Maths
• A minimum of 2 years’ recent experience in a business administration role with relevant finance support duties
• Good practical experience of data capture and reporting using ERP systems
• Strong experience of utilising the full MS Office suite in day-to-day work activities
• Strong communication skills and able to demonstrate ability to work effectively at all levels of the organisation
• Able to manage workload and prioritise according to changing needs of business
• Self-motivated approach with ability to work on own initiative
• Fluent in English
• High-impact communication skills
• Possess strong persuasive and interpersonal skills
• Ability to work under pressure with a positive ‘can do’ attitude
• Highly client-centric
• Superb time management, analytical, decision-making and problem-solving skills
• Thrives in both individual and collaborative team environments

Why Joule Group?

We are fully committed to making Joule Group a great place to work and to creating a happy and healthy workforce who feel empowered, engaged, and fulfilled. We strive to nurture and facilitate a working environment where all team members are equally valued, truly supported, and duly recognised for their contribution. Our overriding aim is to create an environment where everyone can flourish and thrive together.

Our employee benefits include competitive salary, enhanced pension contributions, a profit share scheme, 35 days' leave (inclusive of bank holidays), private healthcare and health cashback plan, as well as flexible working options. Please note that we may close the application window early depending on responses.