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- Tasks: Lead and manage dealer relationships to boost sales and market share.
- Company: Join Jotun, a global leader in performance coatings with a diverse culture.
- Benefits: Enjoy competitive salary, car allowance, and comprehensive support.
- Other info: Be part of a supportive team that values diversity and growth.
- Why this job: Make an impact in a dynamic industry while developing your career.
- Qualifications: Strong communication skills and experience in account management preferred.
The predicted salary is between 60000 - 80000 £ per year.
Manage and lead the assigned Customer Group(s) in a given country by utilizing Jotun’s sales tools and techniques to plan, execute and monitor sales objectives and collection to achieve sales budgets, improve customer relationships, profitability, and increased market share.
Key Responsibilities- Key Account Management
- Manage and develop relationships with national and regional dealer customers across Australia.
- Develop strategic account plans in conjunction with the National Sales Manager that are aligned with Jotun Australia’s Protective & Marine business objectives.
- Identify opportunities to grow market share through dealer partnerships.
- Negotiate commercial agreements, pricing structures, and promotional initiatives with key dealer partners.
- Ensure consistent execution of national agreements across dealer locations.
- Business Development
- Identify opportunities within existing dealer networks to increase sales and market penetration.
- Identify and action new dealer network expansion for both Protective and Marine markets.
- Work closely with dealer owners and management teams to implement growth initiatives.
- Support dealers with business planning, forecasting, and sales development activities.
- Stakeholder Collaboration
- Collaborate with internal teams including technical service, marketing, supply chain, and finance to support dealer performance and customer satisfaction.
- Coordinate with regional sales teams to ensure alignment with dealer strategies and consistent customer engagement.
- Performance Monitoring
- Track and analyse dealer sales performance and market trends.
- Utilise existing reporting frameworks to monitor key account performance against targets.
- Implement corrective actions as required to achieve agreed objectives.
- Market Intelligence
- Maintain strong knowledge of market trends, competitor activity, and industry developments within the Protective & Marine coatings sector.
- Provide insights to leadership to support strategic planning.
- Customer Engagement
- Conduct regular visits to dealer locations to maintain strong relationships and ensure alignment with Jotun standards and expectations.
- Provide training and product support where required to enhance dealer capability.
- Key Performance Indicators (KPIs)
- Achievement of annual sales and margin targets within the dealer customer group.
- Growth of dealer network revenue and market share, also dealer share of total sales.
- Successful implementation of national dealer agreements.
- Customer satisfaction and relationship strength with key dealer partners.
- Accurate forecasting and pipeline management.
- Implementation and usage of Jotun internal dealer management tools.
What We Offer
- Competitive salary
- Car allowance
- Annual leave loading
- Company paid income protection insurance
- Employee Assistance Program (EAP)
- Inclusive, diverse, and supportive team culture
- Comprehensive onboarding and ongoing support – we’ll set you up for success with the tools and resources you need
What We’re Looking For
- Great communication skills and a passion for connecting with people.
- Experience in coatings, construction, or industrial sectors.
- Experience in Key Account Management or Multi-Site Account Management is ideal.
- Experience working with dealer networks, distribution channels, or trade partners is highly desirable.
- Demonstrated ability to manage complex commercial relationships.
- Strong commercial acumen.
- Full working rights in Australia (Citizen or Permanent Resident).
- A valid driver’s license and willingness to travel up to 50 days per year interstate and international as required.
Dealer Customer Group Manager employer: Jotun Dekorativ Marketing
Contact Detail:
Jotun Dekorativ Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dealer Customer Group Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the coatings and construction sectors. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Jotun and understand their values and market position. Be ready to discuss how your experience aligns with their goals, especially in managing dealer relationships and driving sales. Practice common interview questions and think of examples that showcase your skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making a lasting impression. Mention something specific from your conversation to show you were engaged and interested. It’s a simple way to keep yourself top of mind for the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Jotun team. So, get your application in and let’s make it happen!
We think you need these skills to ace Dealer Customer Group Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Dealer Customer Group Manager role. Highlight your experience in key account management and any relevant industry knowledge that aligns with Jotun's objectives.
Showcase Your Communication Skills: Since great communication is key for this role, use your application to demonstrate how you connect with people. Share examples of how you've built relationships with dealer networks or managed complex commercial relationships.
Be Specific About Your Achievements: Quantify your successes where possible! Mention specific sales targets you've met or exceeded, and how you've contributed to market share growth in previous roles. This will help us see your potential impact at Jotun.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Jotun Dekorativ Marketing
✨Know Your Numbers
Before the interview, brush up on your sales figures and key performance indicators. Be ready to discuss how you've achieved targets in previous roles, especially in account management or dealer networks. This will show that you understand the importance of metrics in driving business success.
✨Research Jotun's Market Position
Familiarise yourself with Jotun’s position in the Protective & Marine coatings sector. Understand their competitors and recent market trends. This knowledge will help you demonstrate your commercial acumen and show that you're genuinely interested in contributing to their growth.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as negotiating with dealers or managing complex relationships. Think of examples from your past experiences that highlight your problem-solving skills and ability to foster strong partnerships.
✨Showcase Your Communication Skills
Since great communication is key for this role, practice articulating your thoughts clearly and confidently. Prepare to discuss how you've successfully engaged with stakeholders in the past, and be ready to demonstrate your ability to build rapport with dealer partners.