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- Tasks: Oversee service charge management, budgeting, compliance, and recovery across a diverse property portfolio.
- Company: Highly regarded property and asset management organisation with a focus on excellence.
- Benefits: Competitive salary, professional development opportunities, and a chance to shape service charge strategy.
- Why this job: Join a pivotal role that influences best practices and regulatory compliance in service charge management.
- Qualifications: Strong experience in service charge management and excellent communication skills required.
- Other info: Dynamic environment with opportunities for career growth and influence.
The predicted salary is between 36000 - 60000 £ per year.
We are acting on behalf of a highly regarded property and asset management organisation that is seeking to appoint an experienced Surveyor to join its Service Charge Management function at Associate Director level. This is a confidential search for a pivotal role that will support the creation of a best-in-class centre of excellence overseeing service charge management across a diverse managed portfolio.
Reporting directly to the Head of Service Charge Management, the successful candidate will play a key role in shaping service charge strategy, ensuring regulatory compliance, and supporting the mobilisation of new assets.
This position carries broad responsibility across service charge budgeting, management, compliance and recovery. You will help ensure that all service charge processes meet RICS compliance standards, deadlines are achieved, and robust quality controls are embedded throughout.
Key elements of the role include:
- Oversight of all service charges under management
- Delivery of service charge budgets and year-end reconciliations, including high-quality packs with clear commentary
- Working closely with Service Charge, Property Management and Facilities Management teams to embed best practice
- Acting as a key point of contact for external auditors and internal stakeholders
- Reviewing leases and resolving service charge and lease-related queries
- Liaising with outsourced service charge auditors to close enquiries efficiently
- Supporting mobilisation and demobilisation of assets, including due diligence on new instructions
- Promoting and implementing updates to RICS Service Charge Guidelines within internal processes
This is a role for someone who enjoys ownership, detail, and influence, and who is motivated by helping to establish a recognised centre of excellence.
You will already have strong experience across Service Charge Management, with a solid understanding of lease structures, service charge clauses and regulatory requirements.
Key requirements include:
- Proven experience managing service charges across a property portfolio
- Strong lease interpretation skills and the ability to deliver practical solutions
- A highly organised, deadline-driven approach with excellent attention to detail
- Strong communication skills and confidence working with multiple stakeholders
- Advanced Excel capability, including variance analysis and data interrogation
- Strong analytical skills with the ability to identify and challenge anomalies
Desirable:
- Chartered Surveyor status
- Experience using MRI Qube
- The ability to clearly explain financial information to non-financial stakeholders
Service Charge Management Surveyor in Birmingham employer: Joshua Robert
Contact Detail:
Joshua Robert Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Charge Management Surveyor in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the property and asset management sector. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its service charge management practices. Be ready to discuss how your experience aligns with their needs. Practise common interview questions and think of examples that showcase your skills in managing service charges.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Service Charge Management Surveyor in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Charge Management Surveyor role. Highlight your experience in service charge budgeting and compliance, and don’t forget to showcase your strong lease interpretation skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your passion for establishing a centre of excellence and how your skills align with the job description.
Showcase Your Analytical Skills: Since this role requires strong analytical skills, be sure to include examples of how you've identified and resolved anomalies in service charge management. Numbers speak volumes, so don’t shy away from sharing your achievements!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Joshua Robert
✨Know Your Numbers
Make sure you brush up on your service charge budgeting and year-end reconciliation skills. Be ready to discuss how you've managed service charges in the past, including any specific examples of high-quality packs you've delivered. This will show that you understand the financial side of the role.
✨Understand RICS Compliance
Familiarise yourself with the RICS Service Charge Guidelines and be prepared to discuss how you've implemented these in previous roles. Showing that you can ensure compliance and have a proactive approach to regulatory requirements will impress the interviewers.
✨Communicate Clearly
Since this role involves liaising with various stakeholders, practice explaining complex financial information in simple terms. Think of examples where you've successfully communicated with non-financial stakeholders, as this will demonstrate your strong communication skills.
✨Show Your Organisational Skills
Prepare to talk about how you manage deadlines and maintain attention to detail in your work. Share specific strategies or tools you use to stay organised, especially when overseeing multiple service charges. This will highlight your ability to thrive in a deadline-driven environment.
