Resettlement Broker

Role:Resettlement Coordinator t\\n Location: HMP Wandsworth & surrounding community (London)\\n Job Type: Temporary (contracted role)\\n Hourly Rate: £15.13\\nGrade: 6\\nDisclosure Requirements: Enhanced DBS and Barred List Check \\n  \\n About the Role\\n  \\n We are seeking a motivated and compassionate Resettlement Coordinator to support individuals with acute mental health needs as they transition from custody back into the community.\\n This service works as part of a wider healthcare provision within HMP Wandsworth, providing targeted resettlement support and clear pathways into ongoing care on release. You will work closely with healthcare and criminal justice partners to deliver through-the-gate support, helping people access housing, health, training, and community services to aid their rehabilitation and reintegration.\\n This is an excellent opportunity for someone who is passionate about making a tangible difference in people's lives while working within a multi-agency environment.\\n  \\n Key Responsibilities\\n \\nEngage with internal healthcare teams and referral partners to identify eligible service users. \\nConduct initial assessments of needs and risks, developing tailored support and resettlement plans.

\\nMaintain regular contact with service users both in custody and post-release, providing guidance, advocacy, and emotional support. \\nDeliver group sessions and one-to-one interventions focused on wellbeing, independence, and reintegration. \\nCoordinate through-the-gate support, including meeting service users on release and helping them access community resources.

\\nCollaborate with external agencies and statutory partners to ensure continuity of care and positive outcomes. \\nKeep accurate records, case notes, and progress reports in line with service requirements. \\nPromote service-user involvement in shaping and evaluating the service.

\\nSupport the recruitment, training, and supervision of volunteer or peer mentors. \\nAdhere to safeguarding, health and safety, equality, and confidentiality policies at all times.  \\n About You\\n  \\n You'll be an empathetic, organised, and proactive professional who thrives in a people-centred environment.

You will be confident working independently, managing your own caseload, and communicating effectively with diverse stakeholders.\\n  \\n Essential Skills & Experience:\\n \\nExperience supporting individuals with complex or mental health needs (in custody, social care, or community settings). \\nStrong assessment, planning, and case management skills. \\nExcellent interpersonal and communication skills with the ability to build trust and rapport.

\\nAbility to manage risk and work within safeguarding and confidentiality frameworks. \\nCompetent IT skills, including MS Office and case management systems. \\nA collaborative approach with the ability to work within a multi-disciplinary team.

Desirable:\\n \\nKnowledge of resettlement pathways, housing, benefits, or employment services. \\nExperience working in a secure, healthcare, or criminal justice environment. \\nRelevant qualification in Health & Social Care, Criminology, or related field