Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with residents, address queries, and liaise with external partners for building safety.
- Company: Dynamic housing organisation in East London focused on community engagement.
- Benefits: Competitive pay at £25 per hour and flexible working days.
- Why this job: Make a real difference in residents' lives while enhancing your communication skills.
- Qualifications: Experience in resident liaison or engagement roles and strong interpersonal skills.
- Other info: Immediate start with interviews next week; perfect for local candidates.
The predicted salary is between 50000 - 50000 £ per year.
We are currently supporting a housing organisation in East London to appoint an experienced Interim Resident Liaison / Engagement Officer for an immediate requirement starting in early April. This is a highly visible, resident-facing role where you will act as the key link between tenants, internal teams, and external stakeholders including the Fire Service.
The Role
- Building strong relationships with residents across a small portfolio of housing sites located in Aldgate East, Mile End, Isle of Dogs, and Poplar.
- Conducting door-to-door resident engagement ("door knocking").
- Acting as the primary point of contact for residents, addressing queries and concerns.
- Liaising with Fire Service and other external partners.
- Supporting communication around building safety and works programmes.
- Maintaining accurate records and ensuring strong administrative oversight.
- Providing a visible, proactive presence across multiple sites.
About You
We are looking for someone who is confident, proactive, and highly organised, with a natural ability to engage with a wide range of residents. You will bring:
- Experience in a similar role such as: Resident Liaison Officer (RLO), Resident Engagement Officer, Housing Engagement Officer, Housing Liaison Officer.
- Strong communication and interpersonal skills.
- The confidence to work independently and "be on the ground".
- Excellent administrative and organisational ability.
- A proactive, "on-the-ball" approach.
Desirable (not essential):
- Experience or knowledge of building safety / fire safety.
Additional Information
Based out of an office near Aldgate East, with regular travel to nearby sites. Portfolio concentrated across 3-4 local locations, making this a manageable patch. Ideal for candidates based locally in East London.
Next Steps
This is an urgent requirement, with interviews taking place next week and a start date in early April. If you are immediately available (or becoming available soon) and enjoy working in a fast-paced, resident-focused environment, we would love to hear from you.
Interim Resident Liaison & Engagement Lead — East London employer: Joshua Robert Recruitment
Contact Detail:
Joshua Robert Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interim Resident Liaison & Engagement Lead — East London
✨Tip Number 1
Get to know the area! Familiarise yourself with Aldgate East and the surrounding sites. This will help you connect with residents and show that you're genuinely interested in their community.
✨Tip Number 2
Practice your communication skills. Since you'll be the go-to person for residents, being able to clearly address their concerns is key. Try role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Network like a pro! Reach out to current or former Resident Liaison Officers on LinkedIn. They can provide insights and tips that could give you an edge during interviews.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your skills and experience. Plus, it shows you're serious about the role and ready to jump in as soon as possible.
We think you need these skills to ace Interim Resident Liaison & Engagement Lead — East London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Interim Resident Liaison & Engagement Lead. Highlight your experience in resident engagement and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for this role. Don’t forget to mention your proactive approach and strong communication skills, as these are key for us.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. This will help us understand your qualifications quickly and easily.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Joshua Robert Recruitment
✨Know Your Residents
Before the interview, take some time to research the areas you'll be working in, like Aldgate East and Mile End. Understanding the community and its needs will help you demonstrate your ability to engage effectively with residents.
✨Showcase Your Communication Skills
Prepare examples of how you've successfully communicated with residents or stakeholders in the past. Be ready to discuss specific situations where your strong interpersonal skills made a difference.
✨Be Proactive in Your Approach
Highlight your proactive nature by discussing times when you took the initiative to solve problems or improve resident engagement. This role requires someone who can think on their feet, so show them you’re that person!
✨Familiarise Yourself with Building Safety
While not essential, having some knowledge about building safety and fire safety can set you apart. Brush up on key concepts and be prepared to discuss how you would communicate these important issues to residents.