At a Glance
- Tasks: Support HR operations by managing queries and providing guidance to colleagues.
- Company: Join a dynamic team in a hybrid role based in London.
- Benefits: Earn £18.00 - £19.00 per hour with flexible working options.
- Other info: Great opportunity for growth and learning in HR operations.
- Why this job: Kickstart your HR career in a supportive environment with diverse responsibilities.
- Qualifications: Experience in HR or customer service, strong communication, and organisational skills.
Location - London - Hybrid
Hourly Rate - £18.00 - £19.00 per hour
Job Type - Ongoing Temporary
ABOUT THE ROLE
We are looking for an organised and proactive HR Administrator to join our clients team, providing first-line support to colleagues across the business. You will be the friendly, reliable point of contact for HR queries, keeping our clients shared inbox running smoothly, triaging requests, and pointing people toward the right guidance and resources. This is a great opportunity for someone who enjoys variety, takes pride in getting the details right, and wants to build a strong foundation in HR operations within a supportive team.
KEY RESPONSIBILITIES
- Support with the creation of standardised responses to queries
- Monitor and manage the shared support mailbox
- Triage incoming queries and respond where appropriate
- Signpost colleagues to relevant guidance materials, resources, and training
- Escalate more complex issues to the appropriate teams when required
- Support the updating of resources, e.g. FAQ documentation based on queries received
ABOUT YOU
You will be a clear communicator with a genuine interest in HR, comfortable managing a busy inbox and juggling multiple queries at once. You'll bring a calm, methodical approach, good judgement about when to handle something yourself versus escalate it, and a willingness to keep resources and guidance materials up to date and useful for the wider team.
ESSENTIAL SKILLS & EXPERIENCE
- Previous experience in an HR administration, HR shared services, or customer service/query-handling role
- Strong written communication skills, with the ability to explain things clearly and professionally
- Excellent organisational skills and the ability to manage competing priorities in a fast-paced environment
- A proactive, solutions-focused approach, with good judgement on when to escalate
- Comfortable working with shared mailboxes, ticketing systems, or case management tools
- Good working knowledge of Microsoft Office (Outlook, Word, Excel)
DESIRABLE
- Experience using Workday would be a strong advantage
HR Administrator in London employer: Joshua Robert Recruitment
Joshua Robert Recruitment is an exceptional employer, offering a dynamic work culture that fosters professional growth and development. With a focus on high-profile commercial assets in the vibrant city of Manchester, employees benefit from exposure to prestigious clients and projects, alongside opportunities for career advancement in a rapidly growing consultancy environment.
StudySmarter Expert Advice🤫
We think this is how you could land HR Administrator in London
✨Get Your Foot in the Door with Temp Agencies
Temporary roles in HR are often filled through agencies. Reach out to temp agencies that specialise in HR placements. They can help you find gigs quickly and give you a chance to demonstrate your skills in real-world scenarios.
✨Network at HR Events and Workshops
Dive into local HR events, workshops, and seminars. These are great opportunities to meet professionals already in the field and might lead to temporary positions. Be sure to have a chat, exchange contacts, and express your interest in on-the-spot opportunities!
✨Showcase Your Flexibility
In the temporary HR world, being adaptable is key. When you're networking or interviewing, highlight your ability to quickly learn and fill diverse roles, from recruitment to employee onboarding. Make it clear that you’re ready to dive in at any time!
✨Apply Directly Through Our Website
Don’t forget to check out the opportunities at Joshua Robert Recruitment and apply directly via our website. This way, you can express your interest in temporary roles and get ahead in the application process!
We think you need these skills to ace HR Administrator in London
Some tips for your application 🫡
Show Off Your People Skills:In HR, showcasing your interpersonal skills is key. Make sure your CV highlights any experience you have dealing with talent management, resolving conflicts, or facilitating workshops. We want to see your ability to connect with others!
Tailor Your CV to HR:Use HR-specific language in your CV and cover letter. Mention any specific HR tools, software, or methodologies you’re familiar with, like ATS systems or performance management frameworks. This will show that you’re not just a good fit, but you've got the know-how to back it up!
Emphasise Your Flexibility:Since this is a temporary role, emphasising your adaptability and willingness to learn quickly is crucial. Include examples of how you've successfully jumped into new environments before or handled sudden changes in previous jobs. We love a team player who can hit the ground running!
Availability Matters:In your application, make sure to clarify your availability and commitment to the temporary position. This will help us understand when you can start and how you fit into our plans at Joshua Robert Recruitment. So, don’t be shy about laying it all out there!
How to prepare for a job interview at Joshua Robert Recruitment
✨Showcase Your Adaptability
Given that this is a temporary HR role at Joshua Robert Recruitment, it's crucial to demonstrate your flexibility and ability to adapt quickly. You might be thrown into new projects or systems, so share examples of how you've successfully navigated changes in past roles.
✨Familiarise Yourself with HR Tools
Many HR positions require familiarity with tools like HRIS or ATS systems. Before the interview, brush up on the specific software that Joshua Robert Recruitment uses—if you see any mentioned in the job posting, make sure you're ready to discuss them and your experience with similar tools.
✨Your Motivation Matters
As a temp, it's essential to convey your motivation for this role. Employers often look for candidates who are not just filling a position, but who are genuinely keen on contributing effectively in a short period. Consider sharing why you’re passionate about HR and how you see yourself adding value at Joshua Robert Recruitment.
✨Prepare for Real-World Scenarios
HR interviews often include situational questions that test your problem-solving skills. Think about common HR challenges, like dealing with conflict or managing onboarding efficiently, and prepare to discuss how you would handle these situations at Joshua Robert Recruitment.
