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For Companies At a Glance
- Tasks: Manage facilities across diverse properties, ensuring compliance and high-quality service delivery.
- Company: Confidential client in the dynamic London property market.
- Benefits: Competitive salary, professional development, and opportunities for career growth.
- Why this job: Be a key player in property management and make a real impact on tenant satisfaction.
- Qualifications: Experience in facilities management and strong stakeholder engagement skills required.
- Other info: Join a proactive team with a focus on continuous improvement and professional development.
The predicted salary is between 36000 - 60000 ÂŁ per year.
A confidential client in the London property market is seeking an experienced Facilities Manager to oversee a diverse portfolio of mixedâuse assets. Acting on behalf of the landlord, you will ensure the delivery of highâquality FM services, statutory compliance, and smooth dayâtoâday operations across several sites. This is a key role within the wider property and asset management team and reports directly into the Head of Asset & Property Management.
The Role
You will take full operational ownership of your allocated properties, ensuring they are safe, compliant, wellâmaintained and presented to the highest standard. The position requires a confident, proactive operator with strong knowledge of statutory compliance and the ability to work both independently and collaboratively.
Key Responsibilities
- Operations & Site Management
- Oversee all FM services and site operations across allocated properties.
- Conduct regular inspections in line with internal processes and legal requirements.
- Carry out routine inspections of void properties, ensuring security, condition and readiness for viewings or handovers.
- Act as the primary FM contact for tenants, building strong relationships and resolving issues promptly.
- Contractor & Service Provider Management
- Manage dayâtoâday contractor performance, ensuring service levels are met and improved over time.
- Coordinate hard and soft FM services including M&E, security and cleaning.
- Support the tendering of FM contracts and maintain upâtoâdate contract documentation.
- Budgeting & Service Charges
- Work with Asset Managers to obtain costs and assist in annual service charge budget setting.
- Manage and monitor operational expenditure throughout the year, ensuring accuracy and cost control.
- Recommend maintenance and project works for future budgeting cycles.
- Oversee purchase orders, invoice approval and cost allocation processes.
- Support yearâend service charge reconciliation and identify opportunities for efficiency savings.
- Compliance, H&S and Insurance
- Ensure full statutory compliance across the portfolio, including H&S, fire safety, water hygiene, asbestos and more.
- Coordinate statutory testing, PPM delivery and reactive works with the wider team.
- Close out actions from H&S and engineering insurance reports and review RAMS when required.
- Report property damage and potential claims to the relevant internal teams.
- Collaboration & Reporting
- Hold monthly site reviews with Asset Managers, discussing performance, risks and tenant matters.
- Prepare accurate reports, records and updates for internal stakeholders.
- Identify opportunities to improve processes across the business.
- Operational Support
- Support siteâspecific initiatives including capex projects, refurbishments and dilapidations.
- Assist with business plan preparation and highlight potential leasing or development opportunities.
- Support mobilisation of new acquisitions and handover of disposed assets.
- Contribute to due diligence and tenant fitâout review processes.
- Liaise with insurers and loss adjusters on claims when required.
Person Profile
- Significant experience managing facilities across multiâsite, mixedâuse (commercial and residential) portfolios.
- Strong stakeholder and tenant engagement skills, with a customerâfocused approach.
- Highly organised, proactive and detailâdriven, with strong problemâsolving capabilities.
- Confident managing thirdâparty contractors and service providers.
- Strong understanding of service charge budgeting and reconciliation.
- Proficient in Microsoft Office and reporting tools.
Qualifications & Training
- Industryârecognised qualifications (e.g., IOSH, NEBOSH, IWFM or relevant technical certifications), or a willingness to work towards them.
- Strong understanding of statutory building compliance and H&S legislation.
- Full UK driving licence and willingness to travel across sites.
- Commitment to continuous professional development and staying up to date with legislative changes.
Facilities Manager - Client Side in London employer: Joshua Robert Recruitment
Contact Detail:
Joshua Robert Recruitment Recruiting Team
StudySmarter Expert Advice đ€«
We think this is how you could land Facilities Manager - Client Side in London
âšTip Number 1
Network like a pro! Get out there and connect with people in the property and facilities management scene. Attend industry events, join relevant online groups, and donât be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
âšTip Number 2
Show off your skills in interviews! When you land that interview, be ready to discuss your experience managing multi-site portfolios and how you've tackled compliance issues. Use specific examples to demonstrate your problem-solving abilities and how youâve built strong relationships with tenants and contractors.
âšTip Number 3
Research the company before your interview. Understand their portfolio and any recent news or projects theyâre involved in. This will not only help you tailor your answers but also show that youâre genuinely interested in the role and the companyâs success.
âšTip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows us that youâre keen on joining our team. Donât forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Facilities Manager - Client Side in London
Some tips for your application đ«Ą
Tailor Your CV: Make sure your CV is tailored to the Facilities Manager role. Highlight your experience with multi-site management and any relevant qualifications. We want to see how your skills match what we're looking for!
Showcase Your Achievements: Donât just list your responsibilities; showcase your achievements! Use specific examples of how you've improved operations or managed budgets effectively. This helps us see the impact you've made in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you're passionate about facilities management and how you can contribute to our team. Keep it concise but engaging â we want to feel your enthusiasm!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, itâs super easy!
How to prepare for a job interview at Joshua Robert Recruitment
âšKnow Your Portfolio Inside Out
Before the interview, make sure you thoroughly understand the properties you'll be managing. Research the clientâs portfolio and be ready to discuss how your experience aligns with their needs. This shows that you're proactive and genuinely interested in the role.
âšDemonstrate Your Compliance Knowledge
Given the importance of statutory compliance in this role, brush up on relevant legislation and best practices. Be prepared to share examples of how you've ensured compliance in previous positions, as this will highlight your expertise and attention to detail.
âšShowcase Your Stakeholder Engagement Skills
This role requires strong relationships with tenants and contractors. Think of specific instances where you've successfully managed stakeholder relationships or resolved conflicts. Sharing these stories will demonstrate your customer-focused approach and problem-solving capabilities.
âšPrepare for Budgeting Questions
Since budgeting and service charge management are key responsibilities, be ready to discuss your experience in these areas. Bring examples of how you've managed operational expenditure and contributed to budget setting, as this will show your financial acumen and organisational skills.
