At a Glance
- Tasks: Drive growth strategies and build strong client relationships in London's property market.
- Company: FirstPort, the UK's leading residential property management business.
- Benefits: Competitive salary, commission, private medical insurance, and career development opportunities.
- Other info: Join a dynamic team with board-level visibility and exciting career prospects.
- Why this job: Be a key player in transforming London's property management landscape with real impact.
- Qualifications: Proven experience in business development within the property sector and strong communication skills.
The predicted salary is between 60000 - 80000 € per year.
Location - London
Salary - Competitive Salary + Commission + Benefits
Job Type - Permanent
Joshua Robert are proud to be representing FirstPort, the UK's leading residential property management business, managing thousands of developments across England, Scotland and Wales.
FirstPort serves close to a million residents and works with developers, freeholders, RMCs, and RTMs to deliver consistently excellent property management. In London, the business is entering an ambitious growth phase, investing in marketing, people, and commercial capability to take a significantly larger share of one of the UK's most valuable property markets.
The Role
Reporting into the Director of Region, the Growth Director will be the commercial engine of FirstPort's London operation. This is a senior, high-profile role combining strategic business development with hands-on execution, building pipeline, winning tenders, and re-establishing FirstPort as the most credible and proactive operator in the London block and estate management market.
The successful candidate will have exposure to the MD and CEO, lead and set direction for a dedicated London marketing team, including an embedded specialist marketing business partner and step into a warm pipeline of active and developing opportunities. Warm pipeline will be flowing from day one. Success will be measured in units won, pipeline built and market share gained.
Key Responsibilities
- Develop and implement a regional business development strategy that drives measurable growth in FirstPort's London market share
- Build and manage a qualified sales pipeline targeting RMCs, RTMs, developers, freeholders, and other relevant client groups
- Lead the preparation and delivery of tenders, pitches and proposals, presenting compelling, tailored solutions to diverse client audiences
- Convert warm opportunities generated through consumer marketing, SEO and referrals, alongside self-generated prospecting activity
- Identify new business opportunities across existing stock, new-build developments and block/estate management transitions
- Represent FirstPort at industry conferences, ARMA and TPI events, networking forums and developer and client meetings across London
- Collaborate with the London marketing business partner to ensure commercial messaging is consistent, credible and market-facing
- Monitor competitor activity, sector trends, leasehold reform developments and market intelligence to inform the growth strategy
- Report regularly to the Regional Director, MD and board on pipeline performance, conversion rates and progress against growth targets
- Foster long-term client relationships that deliver retention, referrals and repeat business
- Contribute to the broader strategic agenda, informing pricing decisions, product positioning, and the company's narrative in London
- Sector authority that can walk into any room in the industry and be taken seriously
- Commercial hunger and a genuine desire to win, build, and grow with measurable outcomes
- Executive presence with the communication, gravitas, and interpersonal skills to operate at board level
- Strategic thinking and the ability to build a plan, not just follow one
- Resilience and self-belief, with an ambitious mindset and the confidence to handle scrutiny
- Collaborative instinct a leader who builds bridges internally as readily as they win clients externally
Person Specification - Essential
- Proven track record operating at a senior commercial, business development, or director level within the property sector
- Background in residential block management, estate management, property development, or land acquisition, with a clear understanding of how the residential management market works
- Demonstrable success winning new business through relationship-led and tender-driven sales, including RMC, RTM, developer and/or land-facing work
- Ability to speak credibly with developers, resident management companies, right-to-manage organisations, and senior stakeholders
- TPI Level 3 qualification (or above) is advantageous; strong sector experience and commercial pedigree considered in lieu
- Exceptional communication and presentation skills, comfortable in front of developers, residents' committees, and board-level stakeholders
- Commercially astute with a strategic mindset: able to build a plan, manage a pipeline, and report on performance
- Based in London, with regular attendance in the office and client meetings will be expected
Person Specification - Desirable
- Experience working for or alongside a large-scale residential property management business
- Existing relationships with developers, housing associations, or institutional landlords active in the London market
- Experience operating within a PE-backed or high-growth business environment
- Familiarity with CRM systems and structured pipeline management processes
What FirstPort Offers
- Competitive base salary, dependent on experience
- Commission scheme structured to reward high performance in new business generation
- Private medical insurance and life assurance
- Pension with matched employer contributions
- Accredited CPD and professional development support
- Employee well-being and discount programme
- Board-level visibility and genuine career development prospects
Director of Growth in London employer: Joshua Robert Recruitment
FirstPort is an exceptional employer, particularly for the Director of Growth role in London, as it offers a dynamic work environment focused on ambitious growth and innovation within the residential property management sector. Employees benefit from competitive salaries, a commission structure that rewards high performance, and opportunities for professional development, all while being part of a collaborative culture that values strategic thinking and long-term client relationships. With board-level visibility and a warm pipeline of opportunities, FirstPort provides a unique platform for career advancement in one of the UK's most valuable property markets.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Growth in London
✨Tip Number 1
Network like a pro! Attend industry events, conferences, and local meet-ups to connect with key players in the property management sector. Building relationships can open doors to opportunities that aren't even advertised.
✨Tip Number 2
Be proactive in your approach. Don’t just wait for job openings; reach out to companies you admire, like FirstPort, and express your interest. A well-timed email or LinkedIn message can make a lasting impression.
✨Tip Number 3
Showcase your expertise! Create a personal brand by sharing insights on social media or writing articles about trends in property management. This not only highlights your knowledge but also positions you as a thought leader in the field.
✨Tip Number 4
Utilise our website to apply directly for roles. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the team at FirstPort!
We think you need these skills to ace Director of Growth in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in business development and property management. We want to see how your skills align with the role of Director of Growth at FirstPort.
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you’ve driven growth or won new business in previous roles. We love numbers, so include metrics that demonstrate your success!
Be Authentic:Let your personality shine through in your application. We’re looking for someone with commercial hunger and a genuine desire to win, so don’t be afraid to show us who you are and what motivates you.
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Joshua Robert Recruitment
✨Know Your Market
Before the interview, dive deep into the London property management market. Understand the key players, recent trends, and FirstPort's position within the industry. This knowledge will help you speak confidently about how you can contribute to their growth strategy.
✨Showcase Your Success Stories
Prepare specific examples of your past successes in business development, particularly in the property sector. Highlight instances where you've won new business or built strong client relationships, as this aligns perfectly with what FirstPort is looking for.
✨Tailor Your Approach
When discussing your strategies, make sure to tailor your responses to FirstPort's goals. Emphasise your ability to develop a regional business strategy and manage a sales pipeline, showcasing how your experience directly relates to their needs.
✨Engage with Executive Presence
Since this role involves interacting with senior stakeholders, practice your communication skills. Be prepared to demonstrate your gravitas and interpersonal skills during the interview, ensuring you come across as a confident leader who can represent FirstPort effectively.
