Housing Support Worker - Colchester

Role –

Housing Support Worker

Location –

Colchester

Covering the East of England South Patch

Hours –

Full Time (Apply online only) and (Apply online only) ROTA BASIS

Hourly Rate –

GBP14.61 PAYE and GBP19.28 Umbrella

Are you passionate about giving people a second chance? Do you hold experience in supporting adults with complex needs?

The Organisation

A responsible and progressive charity, aiming to provide social justice and support to vulnerable groups of people across the UK; victims of domestic violence, ex-offenders, young people, people with mental health difficulties and those struggling with substance misuse. They are a well-established organisation with over 20 years of experience in supported living.

This company currently operates supported housing services for rehabilitating ex-offenders, focusing on independent living skills, wellbeing, and personal development to prevent reoffending.

The Opportunity

• Competitive pay rates; GBP19.28 (Umbrella) per hour, plus GBP0.45 per mile for travel.
• Contract length: 3 months, with potential extension or permanence.
• Based in Colchester, covering the East of England South Patch.
• Flexible location for administrative work, with IT equipment provided.
• Work involves supporting service users on bail, HDC, or on license.

The Responsibilities

• Visit properties regularly, conducting support sessions with service users.
• Assist clients with benefits, housing pathways, and signposting to local agencies.
• Support income management and tenancy sustainment.
• Manage housing and support services, including property maintenance and liaising with contractors.
• Provide emotional support and monitor wellbeing.
• Support ex-offenders with housing management, support sessions, inspections, and appointments.
• Develop support and safety plans, referring to specialists as needed.
• Ensure properties are well-maintained and equipped.
• Help residents understand their responsibilities to maintain their accommodation.
• Motivate and empower service users to achieve their goals.
• Develop move-on plans for future housing options.

The Requirements

• Valid driver’s license, access to a vehicle, and business insurance.
• Experience supporting clients with complex needs (essential).
• Proactive, able to manage caseload independently.
• Knowledge of social/supported housing processes (essential).
• Support tenancy sustainment and income management.
• Enhanced DBS (on update service); HMPPS clearance required.

The Desirables

• Relevant training in housing or health and social care.
• Over 3 years’ experience in healthcare or social support roles.
• Understanding of housing law and frameworks for complex needs.

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