Estates Coordinator

Estates Coordinator
9-month Fixed Term Contract
Location: Guildford, Surrey
Salary: £30,000 – £40,000 plus £3,000 car allowance
Hours: Full-time (37.5 hours per week)

We have an exciting opportunity for an Estates Coordinator to join a dynamic team in Surrey. This role offers a competitive salary, 27 days of holiday, and the chance to make a real impact in the facilities management sector.
As an Estates Coordinator, you will support the Senior Estates Manager to ensure that site services meet the needs of colleagues, patients, and visitors within the premises, while adhering to policies, procedures, legislation, and statutory requirements. You will play a key role in coordinating in-house and outsourced services across a diverse property portfolio.

Key Responsibilities:

• Coordinate activities across a portfolio of properties, including tenant liaison, meetings, briefings, and training sessions. Ensure updates are provided to customers on any issues.
• Respond promptly to emerging issues, ensuring delivery within agreed Service Level Agreements (SLAs).
• Manage selected contracted services in the portfolio, ensuring contractors adhere to SLAs and policies.
• Conduct regular inspections, audits, and compliance checks; produce reports and mitigate risks.
• Manage security across sites, including incident investigations, security audits, and action plans.
• Oversee maintenance, repairs, health & safety, and compliance issues, reporting to the Senior Estates Manager.
• Ensure continuity of service delivery in case of adverse incidents.
• Maintain property information in databases and ensure appropriate cost recharges to tenants.
• Manage asset registers and act as the occupier liaison for new works.
• Oversee the day-to-day purchase-to-pay process, staying within budget.
• Ensure contractual requirements, including PFI schedules, are met and monitored.

Experience, Capabilities, and Knowledge:

• Broad experience in Facilities Management (FM) and property management.
• Strong knowledge of Health and Safety Management and safe systems of work.
• Proven ability to work independently and within team guidelines.
• Experience in customer service and handling sensitive information.
• Budget management and supplier management experience.
• Strong planning, delivery, and reporting skills.
• Data-driven decision-making and continuous improvement focus.
• Knowledge of FM building compliance and healthcare cleanliness standards.
• Experience with CAFM systems and understanding of business continuity processes.
• IOSH Managing Safely qualification (highly desirable) or equivalent in Facilities Management, Property Management, or proven experience.

Why Join Us? This is a fantastic opportunity for someone looking to make a difference in facilities management, with a clear pathway for career progression. You will be supported with cross-functional training and development opportunities.

If you’re ready to take on this exciting challenge, we encourage you to apply today!