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- Tasks: Provide exceptional customer service and support to clients in the construction industry.
- Company: Leading recruitment agency with a focus on client satisfaction.
- Benefits: Full-time hours, Monday to Friday, with opportunities for growth.
- Why this job: Join a dynamic team and make a difference in client experiences.
- Qualifications: Confident telephone manner and strong listening skills; customer service experience is a plus.
- Other info: Great opportunity for career development in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading recruitment agency is seeking a Construction Client Services Coordinator in Birmingham. The role involves providing outstanding customer service through professional and empathetic communication via telephone.
Responsibilities include:
- Handling calls
- Recording details
- Supporting team performance targets
Ideal candidates should possess a confident telephone manner and strong listening skills, with a background in customer service being a plus. This is a full-time position operating from Monday to Friday.
Construction Client Support Specialist in Birmingham employer: Joshua Robert Recruitment
Contact Detail:
Joshua Robert Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Construction Client Support Specialist in Birmingham
✨Tip Number 1
Practice your phone skills! Since this role is all about communication, grab a friend and do some mock calls. This will help you feel more confident and ready to impress during the real deal.
✨Tip Number 2
Research the company! Knowing their values and what they stand for can give you an edge. It shows you’re genuinely interested and helps you tailor your responses during the call.
✨Tip Number 3
Prepare some questions! Asking insightful questions not only shows your enthusiasm but also helps you gauge if the company is the right fit for you. Plus, it keeps the conversation flowing!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Construction Client Support Specialist role. Let’s get you started on this exciting journey!
We think you need these skills to ace Construction Client Support Specialist in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your unique flair to the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Construction Client Support Specialist role. We love seeing genuine enthusiasm, so let your personality come through.
Showcase Your Communication Skills: Since the role involves professional and empathetic communication, make sure your application reflects this. Use clear and concise language, and don’t forget to proofread for any typos or errors – we appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do!
How to prepare for a job interview at Joshua Robert Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role of a Construction Client Support Specialist. Familiarise yourself with common customer service scenarios in the construction industry. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Practice Your Phone Skills
Since the role involves a lot of telephone communication, practice your phone manner. You can do this by role-playing with a friend or family member. Focus on being clear, friendly, and professional. Remember, a confident tone can make a huge difference!
✨Listen Actively
During the interview, demonstrate your strong listening skills. When asked questions, take a moment to think before responding. This shows that you value what the interviewer is saying and are thoughtful in your replies. It’s a great way to showcase your empathy and understanding.
✨Show Your Team Spirit
Since supporting team performance targets is part of the job, be ready to discuss how you've contributed to team success in previous roles. Share specific examples where your actions helped achieve goals, and highlight your ability to work collaboratively. This will show that you’re not just a lone wolf but a team player!
