At a Glance
- Tasks: Support service delivery across a high-profile London property portfolio.
- Company: Leading property and asset management business known for innovation and client service.
- Benefits: Career development, exposure to premium assets, and a supportive work environment.
- Why this job: Join a progressive firm and make a real impact in facilities management.
- Qualifications: Minimum 2 years in facilities management and IOSH qualification required.
- Other info: Dynamic role with opportunities for growth and learning.
The predicted salary is between 36000 - 60000 ÂŁ per year.
The Company
A leading property and asset management business is seeking an Assistant Facilities Manager to support service delivery across a high‑profile London portfolio. The organisation is known for redefining standards in property management, focusing on exceptional client service, sustainability, and innovation.
The Role
The Assistant Facilities Manager will act as the key point of contact across a mixed‑use property portfolio, assisting the wider Facilities Management and Senior Leadership teams to ensure that buildings are operated safely, efficiently, and to the highest standards.
Key Responsibilities
- Manage the day‑to‑day operational performance of the assigned portfolio, ensuring exceptional service delivery
- Support the Facilities and Senior Management teams in meeting operational and client objectives
- Deliver outstanding customer service to clients, occupiers, and visitors
- Conduct and record regular property inspections, identifying and resolving issues proactively
- Monitor contractor and supplier performance against agreed service levels
- Assist with financial management including expenditure allocation and invoice approval
- Liaise with occupiers, contractors, and stakeholders to maintain clear and effective communication
- Ensure compliance with all statutory and internal standards including policies, procedures, and regulatory obligations
- Supervise on‑site staff and ensure adherence to health, safety, and quality standards
- Support the implementation of new systems, technology, and operational initiatives
Skills, Knowledge and Values
Technical and People Skills
- Experience managing or supporting FM operations within a commercial property environment
- Strong understanding of contractor management and performance monitoring
- Excellent organisational, administrative, and reporting skills
- Financial awareness and attention to cost control and budget allocation
- Clear written and verbal communication skills, able to engage confidently with all stakeholders
- Competent with FM systems and reporting tools
Values and Behaviour
- Proactive and self‑motivated, demonstrating initiative and accountability
- Embraces change, innovation, and technology
- Delivers high‑quality customer service and builds strong professional relationships
- Organised, results‑driven, and attentive to detail
- Problem solver with a positive and solution‑focused mindset
- Keen to learn, develop, and contribute to team success
Experience & Qualifications
- Minimum 2 years\’ experience in a similar facilities management role
- IOSH qualification (essential)
- NEBOSH qualification (desirable)
The Opportunity
This is an excellent opportunity to join a progressive and highly regarded property management firm offering career development, exposure to premium assets, and the chance to work within a supportive, forward‑thinking environment.
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Assistant Facilities Manager employer: Joshua Robert Recruitment
Contact Detail:
Joshua Robert Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Facilities Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the property and facilities management sector. Attend industry events or join relevant online groups to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its portfolio. Understand their values around sustainability and innovation, and think of examples from your experience that align with their mission. This will show them you’re genuinely interested!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to discuss specific challenges you've faced in facilities management and how you tackled them. Employers love candidates who can think on their feet and deliver results.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Assistant Facilities Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your facilities management experience and any relevant qualifications like IOSH or NEBOSH. We want to see how you fit into our vision of exceptional service delivery!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about facilities management and how you can contribute to our team. Be sure to mention specific examples from your past roles that align with the responsibilities listed in the job description.
Showcase Your Communication Skills: Since clear communication is key in this role, make sure your application is well-written and free of errors. We appreciate candidates who can engage confidently with stakeholders, so let your personality come through while keeping it professional!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our innovative team!
How to prepare for a job interview at Joshua Robert Recruitment
✨Know Your Portfolio
Before the interview, take some time to research the company's property portfolio. Familiarise yourself with their high-profile projects and understand what makes them stand out in the market. This will not only show your genuine interest but also help you tailor your responses to align with their values of exceptional service and innovation.
✨Showcase Your Customer Service Skills
As an Assistant Facilities Manager, delivering outstanding customer service is key. Prepare examples from your past experiences where you've gone above and beyond for clients or resolved issues effectively. Highlighting these moments will demonstrate your proactive approach and commitment to client satisfaction.
✨Be Ready to Discuss Compliance and Safety
Given the importance of health, safety, and compliance in facilities management, be prepared to discuss your understanding of relevant regulations and how you've ensured adherence in previous roles. Bring up any specific instances where you successfully managed compliance issues or improved safety standards.
✨Demonstrate Your Organisational Skills
The role requires excellent organisational and reporting skills. Think of ways you've managed multiple tasks or projects simultaneously and how you kept everything on track. Sharing specific tools or systems you've used can also illustrate your competence in managing operational performance effectively.