Salon Coordinator, Hair & Beauty Salon, Croydon in London

# Salon Coordinator, Hair & Beauty Salon, Croydon| || --- || Salon Coordinator **Salary:** £1,300 – £1,700 per month **Job Type:** Full Time or Part Time | Permanent **Location:** 55 Frith Road, Croydon CR0 1TB, Croydon **Role Overview** Josh Hair and Beauty Salon is looking for a friendly, organised and customer-focused Salon Coordinator / Receptionist to join our team. This role is perfect for someone who thrives in a client-facing, fast-paced salon environment and enjoys keeping daily operations running smoothly behind the scenes. You will be the first point of contact for our clients and play a key role in delivering an exceptional salon experience from arrival to checkout. **Key Responsibilities** **Client Experience & Front of House** You will be responsible for creating a welcoming and professional environment for every client. * Greet clients warmly and professionally on arrival * Check clients in and out using Salon IQ, ensuring records are accurate * Offer refreshments and maintain a welcoming salon atmosphere * Keep the reception and waiting area tidy, calm and fully stocked * Send appointment reminders, follow-ups and relevant client communications **Appointments & Scheduling** You will manage the salon diary and ensure appointments run smoothly. * Book, reschedule and cancel appointments using Salon IQ * Answer phone calls, WhatsApp and Instagram enquiries promptly and professionally * Maintain accurate client records, preferences and service history * Manage walk-in enquiries and resolve scheduling conflicts * Support stylists by keeping them informed and on time throughout the day **Administration & Salon Coordination** You will help keep the salon organised and running efficiently. * Monitor salon email inbox and assist with daily admin tasks * Help with stock checks and product reordering (colour, treatments and retail) * Maintain inventory records and notify management when stock is low * Assist with preparing client packages and service bundles * Support paperwork and forms for new and existing clients and staff **Essential Skills & Experience** * Previous experience in a salon, reception, hospitality or admin role * Excellent verbal and written communication skills * Highly organised with strong attention to detail * Confident using technology and booking systems (training provided) * Ability to multitask and stay calm in a busy environment * Friendly, professional and naturally hospitable personality **Desirable (Not Essential)** Experience using Salon IQ or other salon booking software Interest in the hair, beauty or wellness industry **Why Join Josh Hair and Beauty?** * Flexible full-time or part-time hours * Friendly and supportive salon environment * Opportunity to grow within a thriving business * Work at the heart of a busy, client-focused salon **Apply Online** If you enjoy working with people and want to be part of a welcoming salon team, we’d love to hear from you. Apply online or get in touch in confidence to discuss the role further. |
#J-18808-Ljbffr