We are looking for a competitive store sales associate to help customers identify and purchase the products they desire. Duties include selling, restocking and merchandising. The goal is to provide high-quality customer service and increase the company’s growth and revenue through sales maximization.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Maintain outstanding store condition and visual merchandising standards
- Maintain a fully stocked store
- Ascertain customers’ needs and wants
- Recommend and display items that match customer needs
- Welcome and greet customers
- Manage point-of-sale processes
- Actively involve in the receiving of new shipments
- Keep up to date with product informationAccurately describe product features and benefits
- Follow all company's policies and procedures
- Work with teammates towards store goals, creating a positive working atmosphere, and supporting each other to combine individual strengths to enhance team performance
- Operate point of sale (POS) and take payment or obtain credit authorization
- Provide estimates for jewelry and watch repairs
- Perform business opening and closing procedures as outlined in Policy and Procedures Guide
- Perform basic housekeeping, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, and washing windows
- Complete case counts
- Maintain safety and security of location by following all Loss Prevention and Security policy and procedures
- Maintain flexibility to work any shift, including weekends, holidays and overtime
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Skills
- 3+ years in jewelry sales experience
- Proven working experience in retail sales
- Basic understanding of sales principles and customer service practices
- Proficiency in English
- Track record of over‑achieving sales quota
- Solid communication and interpersonal skills
- Customer service focus
- Friendly, helpful, confident and engaging personality
- Basic administration skills
- High school degree
- Commitment to excellence, with a passion for jewelry with a desire to succeed
- Compensation based on experience.
Sales Associate employer: josephjacobjewelers
At josephjacobjewelers, we pride ourselves on fostering a vibrant and supportive work culture that values excellence and customer satisfaction. Located in the picturesque York and North Yorkshire, we offer our employees competitive benefits, opportunities for professional growth, and a chance to be part of a passionate team dedicated to creating memorable experiences for our customers. Join us to not only advance your career in jewelry sales but also to contribute to a legacy of quality and craftsmanship.
