At a Glance
- Tasks: Support the global wholesale business and manage communications with international partners.
- Company: Join JOSEPH, a luxury retail brand committed to excellence and integrity.
- Benefits: Gain valuable experience in a fast-paced environment with opportunities for growth.
- Why this job: Be part of a dynamic team driving operational excellence in the fashion industry.
- Qualifications: Experience in wholesale or operations, strong organisational skills, and excellent communication.
- Other info: Embrace a culture of diversity and continuous improvement at JOSEPH.
The predicted salary is between 28800 - 43200 £ per year.
The Role
We’re looking for a Wholesale Operations Assistant to join our team and help support the day to day running of our global wholesale business. The ideal candidate will demonstrate quick problem solving and provide support across the wholesale department. Working with both internal and external stakeholders such as logistics, finance, sales teams, 3PL warehouse and couriers to provide best practice to achieve operational excellence.
Key Responsibilities – Including but not limited to:
- Act as the main point of contact for JOSEPH Wholesale accounts, working with multiple international partners.
- Communicate with wholesale clients to provide order updates, shipping schedules and assist with general enquiries such as after sales and stock returns.
- Work in close partnership with the internal logistics and warehouse teams, to manage shipments, deliveries, and returns.
- Assist with wholesale dispatches to provide shipping documentation including invoices, packing lists, and customs information.
- Liaise with internal departments, working closely with the sales team to help drive account growth and selling opportunities with reorders and swaps.
- Ad Hoc support during wholesale market, sharing seasonal order confirmations.
- Provide administrative support to the wholesale operations team as and when required.
Requirements:
- Previous experience in any of the following: wholesale, operations, supply chain, ideally within luxury retail.
- Strong organisational skills & attention to detail.
- Ability to multitask in a fast-paced environment & prioritise workload.
- Excellent communication skills- verbal and written.
- Goal oriented, self-sufficient, and values continuous improvement.
- Proficient with Microsoft Office, including basic understanding of excel.
- Experience in using NAV & or similar ERP systems.
Preferred:
- Second langue would be beneficial but not essential
- Familiarity with fashion industry cycles and terminology.
JOSEPH Company values
Uncompromising
We are driven by our ambitious expectations — good enough isn’t good enough. We understand that in order to compete and win in this category we must put our best foot forward, each and every time.
Integrity
How we treat our staff, make our product and the role we play in the industry and the world is underpinned by an unwavering integrity. We do the right thing, even when it’s not the easy thing. We never cut corners or sacrifice on our quality or our principles.
Attention to detail
Thought, care and a great attention to detail goes into everything we do. It’s the only way we will consistently delight our customers.
Restless
Born from the mind and spirit of a pioneer, we are curious, entrepreneurial and always looking for new ways to push our brand, our business and our customer experience forward.
At JOSEPH, we are committed to achieving a culture of diversity, inclusivity and gender balance. We value talent, regardless of age, gender, ethnicity, sex or any other factor.
By applying via this platform for this position you agree to JOSEPH retaining your application and any other documentation as submitted by you in accordance with your application until such time that our recruitment and on boarding process is complete. In connection with your application, we must process your personal data, although this will be used for recruitment purposes only. Please refer to our Applicant Privacy Notice located on the JOSEPH Website for further details.
Wholesale Operations Assistant employer: JOSEPH
Contact Detail:
JOSEPH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wholesale Operations Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at JOSEPH or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Understand what makes JOSEPH tick and be ready to discuss how your skills align with their mission. Show them you’re not just another candidate!
✨Tip Number 3
Practice your problem-solving skills! Since the role involves quick thinking, try some mock scenarios related to wholesale operations. This will help you feel confident and ready to tackle any questions they throw your way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the JOSEPH team.
We think you need these skills to ace Wholesale Operations Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Wholesale Operations Assistant role. Highlight any relevant experience in wholesale, operations, or supply chain, especially within luxury retail. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you embody our company values like integrity and attention to detail. Let us know what makes you the perfect fit for JOSEPH.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at JOSEPH
✨Know Your Wholesale Stuff
Make sure you brush up on your knowledge of wholesale operations and the luxury retail sector. Understand the key terms and processes, like order updates and shipping schedules, so you can speak confidently about them during the interview.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you prioritised your workload in a fast-paced environment to achieve operational excellence.
✨Communicate Like a Pro
Excellent communication is key for this position. Practice articulating your thoughts clearly and concisely. You might even want to role-play common scenarios, like updating clients or liaising with logistics teams, to demonstrate your verbal and written communication skills.
✨Be Ready to Problem Solve
The ability to quickly solve problems is crucial. Think of specific challenges you've faced in previous roles and how you tackled them. Be prepared to discuss these examples, showcasing your goal-oriented mindset and continuous improvement approach.