Part-Time Sales Assistant

JOSEPHJOSEPH, a British contemporary designer brand, founded in 1966 by Casablanca-born Joseph Ettedgui. The JOSEPH label includes ready-to-wear, accessories and footwear. Contemporary, sophisticated, and effortless— the collections are defined by their quality and flawless fit.

About the role:

We are looking for passionate Sales Assistants to join us in our stores across the London area. As a Sales Assistant you will be responsible for building a strong rapport with new and existing customers, conveying passion for the brand as well as achieving sales targets. You will work to embody the Company’s values to ensure a seamless shopping experience for the customer.

Key responsibilities - Includes but is not limited to:

• Deliver a luxury shopping experience to all customers, which is inspiring and engaging and encourages purchase.
• Build a reputable client book through repeat business and work to develop your personal network of clients.
• Handle customer enquiries quickly and efficiently and escalate to management where appropriate.
• Process and replenish merchandise as well as monitor floor stock.
• Help update store price changes and stock checks.
• Support the store management team with the control of stock and processing deliveries; transfers and stock returns as necessary.

Knowledge, skills and abilities required:

• Demonstrable experience of working in a luxury retail or premium retail environment where face-to-face customer contact is essential.
• Experience of delivering strong clienteling initiatives within a luxury retail or premium retail environment.
• Sales driven, proven experience of meeting or exceeding commercial targets.
• Knowledge of POS and store systems.
• Demonstrable excellent standards of customer service in a luxury environment.
• Demonstrable relationship building skills, able to collaborate and motivate peers.

Benefits:

At JOSEPH we offer a range of benefits, these include access to Retail Trust, supporting you with life’s ups and downs. J Community, our employee engagement, social, D&I committee, wellbeing talks and employee support. Excellent staff discount scheme and access to sample sales to ensure our team members can wear our JOSEPH items.

JOSEPH Company values

• Uncompromising: We are driven by our ambitious expectations — good enough isn’t good enough. We understand that in order to compete and win in this category we must put our best foot forward, each and every time.
• Integrity: How we treat our staff, make our product and the role we play in the industry and the world is underpinned by an unwavering integrity. We do the right thing, even when it’s not the easy thing. We never cut corners or sacrifice on our quality or our principles.
• Attention to detail: Thought, care and a great attention to detail goes into everything we do. It’s the only way we will consistently delight our customers.
• Restless: Born from the mind and spirit of a pioneer, we are curious, entrepreneurial and always looking for new ways to push our brand, our business and our customer experience forward.

At JOSEPH, we are committed to achieving a culture of diversity, inclusivity and gender balance. We value talent, regardless of age, gender, ethnicity, sex or any other factor.

By applying via this platform for this position you agree to JOSEPH retaining your application and any other documentation as submitted by you in accordance with your application until such time that our recruitment and onboarding process is complete. In connection with your application, we must process your personal data, although this will be used for recruitment purposes only. Please refer to our Applicant Privacy Notice located on the JOSEPH Website for further details.