At a Glance
- Tasks: Deliver exceptional customer service and drive sales in a luxury retail environment.
- Company: Join JOSEPH, a contemporary British designer brand known for luxury essentials.
- Benefits: Enjoy 33 days annual leave, health resources, and generous staff discounts.
- Other info: Flexible hours based on availability and business needs.
- Why this job: Be part of a dynamic team and build your career in luxury retail.
- Qualifications: Strong people skills and a passion for luxury fashion are essential.
JOSEPH is a British contemporary designer brand with a strong core of luxury essentials. Founded in 1966 by Casablanca-born Joseph Ettedgui, he was an early champion of the now iconic design houses and emerging brands alike. Today, Joseph has 23 global stores, a strong digital presence and over 400 stockists – all vibrant centres of creativity and style.
We are looking for talented individuals to join the team at our Leeds Harvey Nichols concession stores on a part-time basis (16 hours per week). As a Sales Assistant, you will reflect the JOSEPH luxury brand image through the service you deliver, your positive and professional attitude, dress code and behaviour. You will work within a customer focused role driving client loyalty and sales through a unique and personal service.
- Provide a tailored in-store experience that is welcoming and friendly for clients.
- Demonstrate understanding of our luxury products and provide knowledgeable recommendations.
- Maximise sales opportunities to achieve store sales targets and KPIs.
- Work to maintain, to a high standard, the shop floor and display merchandise.
- Be proactive in your approach towards your clients.
- As a brand ambassador, work to build relationships with new clientele, and maintain with established clients.
- Build the bond between our brand and our customer, by answering queries, providing exemplary service, and adapting your approach based on individuals’ needs and requirements.
Additional Requirements:
- You have strong people skills — you’re approachable, a good communicator and listener, and empathetic.
- Your work hours will be based on your availability, and business needs, and may vary week to week.
- You’re passionate about luxury fashion and eager to share that passion with others.
- You understand business needs and are motivated by sales.
- You show strong teamworking skills and the ability to collaborate with others.
As a team member and brand ambassador, you are an integral part of the JOSEPH brand and identity, and we will work to help you build your career within the luxury retail industry. As a member of the JOSEPH team, we also offer as part of our benefits package:
- 33 Days Annual Leave
- Health and Wellness resources (including a digital GP) & Retail Discounts via RetailTrust
- Wellbeing & Personal development programs via FidlLeaf
- Performance awarded bonus and/or commission scheme
- Generous staff discount towards our luxury JOSEPH products & our multi-brand products
- Access to Sample Sales, Social Events & more!
At JOSEPH, we are committed to achieving a culture of diversity, inclusivity and gender balance. We value talent, regardless of age, gender, ethnicity, sex or any other factor.
Part-Time Sales Assistant, Harvey Nichols Leeds employer: JOSEPH
At JOSEPH, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions creativity and luxury fashion. Our Leeds Harvey Nichols concession provides a supportive environment where you can grow your career in retail, with benefits such as 33 days of annual leave, health and wellness resources, and generous staff discounts. Join us to be part of a team that values integrity, attention to detail, and personal development, all while delivering a unique shopping experience to our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Sales Assistant, Harvey Nichols Leeds
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including JOSEPH, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Part-Time Sales Assistant, Harvey Nichols Leeds
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like JOSEPH that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at JOSEPH will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about JOSEPH and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at JOSEPH
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at JOSEPH, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at JOSEPH!
