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- Tasks: Deliver exceptional customer service and drive sales in a luxury retail environment.
- Company: Join JOSEPH, a contemporary British designer brand known for luxury essentials.
- Benefits: Enjoy 33 days annual leave, health resources, and generous staff discounts.
- Why this job: Be part of a dynamic team and build your career in luxury retail.
- Qualifications: Strong people skills and a passion for luxury fashion are essential.
- Other info: Flexible hours based on availability and business needs.
JOSEPH is a British contemporary designer brand with a strong core of luxury essentials. Founded in 1966 by Casablanca-born Joseph Ettedgui, he was an early champion of the now iconic design houses and emerging brands alike. Today, Joseph has 23 global stores, a strong digital presence and over 400 stockists – all vibrant centres of creativity and style.
We are looking for talented individuals to join the team at our Leeds Harvey Nichols concession stores on a part-time basis (16 hours per week). As a Sales Assistant, you will reflect the JOSEPH luxury brand image through the service you deliver, your positive and professional attitude, dress code and behaviour. You will work within a customer focused role driving client loyalty and sales through a unique and personal service.
- Provide a tailored in-store experience that is welcoming and friendly for clients.
- Demonstrate understanding of our luxury products and provide knowledgeable recommendations.
- Maximise sales opportunities to achieve store sales targets and KPIs.
- Work to maintain, to a high standard, the shop floor and display merchandise.
- Be proactive in your approach towards your clients.
- As a brand ambassador, work to build relationships with new clientele, and maintain with established clients.
- Build the bond between our brand and our customer, by answering queries, providing exemplary service, and adapting your approach based on individuals’ needs and requirements.
Additional Requirements:
- You have strong people skills — you’re approachable, a good communicator and listener, and empathetic.
- Your work hours will be based on your availability, and business needs, and may vary week to week.
- You’re passionate about luxury fashion and eager to share that passion with others.
- You understand business needs and are motivated by sales.
- You show strong teamworking skills and the ability to collaborate with others.
As a team member and brand ambassador, you are an integral part of the JOSEPH brand and identity, and we will work to help you build your career within the luxury retail industry. As a member of the JOSEPH team, we also offer as part of our benefits package:
- 33 Days Annual Leave
- Health and Wellness resources (including a digital GP) & Retail Discounts via RetailTrust
- Wellbeing & Personal development programs via FidlLeaf
- Performance awarded bonus and/or commission scheme
- Generous staff discount towards our luxury JOSEPH products & our multi-brand products
- Access to Sample Sales, Social Events & more!
At JOSEPH, we are committed to achieving a culture of diversity, inclusivity and gender balance. We value talent, regardless of age, gender, ethnicity, sex or any other factor.
Part-Time Sales Assistant, Harvey Nichols Leeds employer: JOSEPH
Contact Detail:
JOSEPH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Sales Assistant, Harvey Nichols Leeds
✨Tip Number 1
Get to know the brand inside out! Research JOSEPH's history, values, and products. This way, when you walk into that interview, you can show off your passion for luxury fashion and how you can embody their brand image.
✨Tip Number 2
Practice your people skills! Role-play with a friend or family member to get comfortable with customer interactions. Remember, as a Sales Assistant, you'll need to be approachable and empathetic, so showing off those skills in your interview is key.
✨Tip Number 3
Dress the part! When you go for your interview, make sure your outfit reflects the luxury and sophistication of the JOSEPH brand. First impressions matter, and looking the part can help you stand out as a potential brand ambassador.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the JOSEPH team and ready to contribute to their success.
We think you need these skills to ace Part-Time Sales Assistant, Harvey Nichols Leeds
Some tips for your application 🫡
Show Your Passion for Luxury Fashion: When writing your application, let your love for luxury fashion shine through! Share why you're excited about JOSEPH and how you can contribute to the brand's image. We want to see your enthusiasm for the products and the experience you can create for our clients.
Tailor Your Application: Make sure to customise your application to reflect the specific role of a Sales Assistant. Highlight your people skills, customer service experience, and any relevant sales achievements. We appreciate when candidates take the time to align their skills with what we’re looking for!
Be Professional Yet Approachable: Your written application should reflect the professional yet friendly vibe we aim for at JOSEPH. Use a warm tone while maintaining professionalism. Remember, we’re looking for someone who can build relationships with clients, so let that come across in your writing!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining the JOSEPH team!
How to prepare for a job interview at JOSEPH
✨Know Your Luxury Fashion
Before the interview, brush up on your knowledge of luxury fashion and the JOSEPH brand. Familiarise yourself with their products, values, and what sets them apart in the market. This will help you demonstrate your passion and understanding during the conversation.
✨Showcase Your People Skills
As a Sales Assistant, strong people skills are essential. Prepare examples of how you've successfully interacted with customers in the past. Think about times when you went above and beyond to provide excellent service or resolved a customer issue effectively.
✨Dress the Part
Since JOSEPH is all about luxury and sophistication, make sure you dress appropriately for the interview. Choose an outfit that reflects the brand's style while also being comfortable. This shows that you understand the importance of presentation in the luxury retail environment.
✨Be Proactive and Engaging
During the interview, be proactive in your responses. Ask insightful questions about the role and the company. Show enthusiasm for building relationships with clients and how you can contribute to achieving sales targets. This will highlight your motivation and fit for the team.
