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- Tasks: Engage customers with a tailored in-store experience and drive sales through exceptional service.
- Company: JOSEPH is a British luxury brand known for its contemporary essentials and commitment to craftsmanship.
- Benefits: Enjoy 33 days annual leave, health resources, generous discounts, and access to exclusive events.
- Why this job: Join a dynamic team where your passion for luxury fashion can shine and grow your career.
- Qualifications: Strong people skills, a passion for luxury fashion, and a collaborative spirit are essential.
- Other info: Flexible working hours based on availability and business needs.
The predicted salary is between 28800 - 43200 £ per year.
JOSEPH is a British contemporary designer brand with a strong core of luxury essentials. Founded in 1966 by Casablanca-born Joseph Ettedgui, he was an early champion of the now iconic design houses and emerging brands alike. Today, Joseph has 23 global stores, a strong digital presence and over 400 stockists – all vibrant centres of creativity and style. Contemporary, sophisticated, and effortless – the JOSEPH label and products are defined by their dedication to craftsmanship, attention to detail and the balance between fashion and a timeless wardrobe of luxury essentials.
We are looking for talented individuals for our store at St. John's Wood, on a full-time basis, 40 hours per week. As a Sales Assistant, you will reflect the JOSEPH luxury brand image through the service you deliver, your positive and professional attitude, dress code and behaviour. You will work within a customer focused role driving client loyalty and sales through a unique and personal service.
- Provide a tailored in-store experience that is welcoming and friendly for clients.
- Demonstrate understanding of our luxury products and provide knowledgeable recommendations.
- Maximise sales opportunities to achieve store sales targets and KPIs.
- Work to maintain, to a high standard, the shop floor and display merchandise.
- Be proactive in your approach towards your clients.
- As a brand ambassador, work to build relationships with new clientele, and maintain with established clients.
- Build the bond between our brand and our customer, by answering queries, providing exemplary service, and adapting your approach based on individuals’ needs and requirements.
Additional Requirements:
- You have strong people skills — you’re approachable, a good communicator and listener, and empathetic.
- Your work hours will be based on your availability, and business needs, and may vary week to week.
- You’re passionate about luxury fashion and eager to share that passion with others.
- You understand business needs and are motivated by sales.
- You show strong teamworking skills and the ability to collaborate with others.
As a team member and brand ambassador, you are an integral part of the JOSEPH brand and identity, and we will work to help you build your career within the luxury retail industry. As a member of the JOSEPH team, we also offer as part of our benefits package:
- 33 Days Annual Leave
- Health and Wellness resources (including a digital GP) & Retail Discounts via RetailTrust
- Wellbeing & Personal development programs via FidlLeaf
- Performance awarded bonus and/or commission scheme
- Generous staff discount towards our luxury JOSEPH products and our multi-brand products
- Access to Sample Sales, Social Events and more!
At JOSEPH, we are committed to achieving a culture of diversity, inclusivity and gender balance. We value talent, regardless of age, gender, ethnicity, sex or any other factor.
Full-Time Sales Assistant (St. John\'s Wood) (City of London) employer: JOSEPH
Contact Detail:
JOSEPH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-Time Sales Assistant (St. John\'s Wood) (City of London)
✨Tip Number 1
Familiarise yourself with the JOSEPH brand and its luxury products. Understanding their history, values, and product range will help you engage confidently with customers and demonstrate your passion for the brand.
✨Tip Number 2
Showcase your people skills during any interactions. Practice active listening and empathy, as these traits are crucial for building relationships with clients and providing exceptional service.
✨Tip Number 3
Prepare to discuss your sales experience and how you've successfully driven client loyalty in previous roles. Be ready to share specific examples that highlight your ability to meet sales targets and KPIs.
✨Tip Number 4
Dress appropriately and embody the luxury image of JOSEPH during any in-person meetings or interviews. Your appearance should reflect the brand's sophisticated style, demonstrating your understanding of their ethos.
We think you need these skills to ace Full-Time Sales Assistant (St. John\'s Wood) (City of London)
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand JOSEPH's brand values and product offerings. Familiarise yourself with their luxury essentials and how they position themselves in the market. This knowledge will help you tailor your application to reflect their ethos.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in retail or customer service, especially in luxury fashion. Showcase your ability to build relationships with clients and your understanding of sales targets, as these are key aspects of the Sales Assistant role.
Showcase Your People Skills: Since strong people skills are essential for this position, make sure to highlight your communication and interpersonal abilities. Provide examples of how you've successfully interacted with customers in the past, demonstrating your approachability and empathy.
Craft a Personalised Cover Letter: Write a tailored cover letter that reflects your passion for luxury fashion and your desire to work with JOSEPH. Mention specific reasons why you want to join their team and how you can contribute to their brand image and customer experience.
How to prepare for a job interview at JOSEPH
✨Show Your Passion for Luxury Fashion
Make sure to express your enthusiasm for luxury fashion during the interview. Share your knowledge about current trends and how they relate to JOSEPH's brand identity. This will demonstrate that you are not just looking for any job, but are genuinely interested in being part of their team.
✨Emphasise Your People Skills
Since the role requires strong people skills, be prepared to discuss your experience in customer service. Provide examples of how you've built relationships with clients and handled difficult situations. This will show that you can deliver the personal service that JOSEPH values.
✨Demonstrate Attention to Detail
JOSEPH prides itself on craftsmanship and attention to detail. During the interview, highlight instances where your attention to detail has positively impacted your work. This could be in maintaining store displays or ensuring customer satisfaction.
✨Prepare Questions About the Brand
Show your interest in the company by preparing thoughtful questions about JOSEPH's products, values, and future direction. This not only demonstrates your enthusiasm but also gives you a chance to engage with the interviewer and show that you are serious about the role.
