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- Tasks: Deliver exceptional customer service and drive sales in a luxury retail environment.
- Company: Join JOSEPH, a pioneering luxury brand known for quality and innovation.
- Benefits: Enjoy 33 days annual leave, health resources, discounts, and performance bonuses.
- Why this job: Be part of a diverse team that values talent and fosters personal growth.
- Qualifications: No specific qualifications required; just bring your passion for sales and customer service.
- Other info: Access exclusive sample sales and social events as part of the JOSEPH family.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for talented individuals to join our Harvey Nichols concession store in the London area. This is for a full-time, 40 hours per week role.
As a Sales Assistant, you will reflect the JOSEPH luxury brand image through the service you deliver, your positive and professional attitude, dress code and behaviour. You will work within a customer focused role driving client loyalty and sales through a unique and personal service.
- Provide a tailored in-store experience that is welcoming and friendly for clients.
- Maximise sales opportunities to achieve store sales targets & KPIs.
- Work to maintain, to a high standard, the shop floor & display merchandise.
- As a brand ambassador, work to build relationships with new clientele, and maintain with established clients.
- Build the bond between our brand and our customer, by answering queries, providing exemplary service, and adapting your approach based on individuals’ needs and requirements.
You understand business needs and are motivated by sales. As a team member and brand ambassador, you are an integral part of the JOSEPH brand and identity, and we will work to help you build your career within the luxury retail industry.
As a member of the JOSEPH team, we also offer as part of our benefits package:
- 33 Days Annual Leave
- Health and Wellness resources (including a digital GP) & Retail Discounts via RetailTrust
- Wellbeing & Personal development programs via FidlLeaf
- Performance awarded bonus and/or commission scheme
- Generous staff discount towards our luxury JOSEPH products & our multi-brand products
- Access to Sample Sales, Social Events & more!
We never cut corners or sacrifice on our quality or our principles. Born from the mind and spirit of a pioneer, we are curious, entrepreneurial and always looking for new ways to push our brand, our business and our customer experience forward.
At JOSEPH, we are committed to achieving a culture of diversity, inclusivity and gender balance. We value talent, regardless of age, gender, ethnicity, sex or any other factor.
By applying via this platform for this position you agree to JOSEPH retaining your application and any other documentation as submitted by you in accordance with your application until such time that our recruitment and onboarding process is complete. In connection with your application, we must process your personal data, although this will be used for recruitment purposes only. Please refer to our Applicant Privacy Notice located on the JOSEPH Website for further details.
Full - Time Sales Assistant (Retail) employer: JOSEPH
Contact Detail:
JOSEPH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full - Time Sales Assistant (Retail)
✨Tip Number 1
Familiarise yourself with the JOSEPH brand and its values. Understanding their luxury image and customer service philosophy will help you align your approach during interviews and interactions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided exceptional service in previous roles. Be ready to discuss how you can create a welcoming atmosphere for clients.
✨Tip Number 3
Network within the retail industry, especially with those who have experience in luxury brands. Attend events or join online forums to connect with professionals who can provide insights or even referrals.
✨Tip Number 4
Demonstrate your sales motivation by researching current trends in luxury retail. Being knowledgeable about what drives sales in this sector can set you apart as a candidate who understands the business needs.
We think you need these skills to ace Full - Time Sales Assistant (Retail)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with the JOSEPH brand and its values. Highlight your understanding of luxury retail and how you can embody the brand image in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail and customer service. Emphasise any previous roles where you demonstrated a strong sales ability or provided exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the luxury retail sector. Mention specific examples of how you've built client relationships and maximised sales opportunities in past roles.
Showcase Your Personality: In your application, let your personality shine through. Since this role is customer-focused, demonstrate your positive attitude and professional demeanour, which are essential for a Sales Assistant.
How to prepare for a job interview at JOSEPH
✨Dress to Impress
As a Sales Assistant for a luxury brand like JOSEPH, your appearance matters. Make sure to dress smartly and in line with the brand's image. This shows that you understand the importance of presentation in retail.
✨Know the Brand Inside Out
Familiarise yourself with JOSEPH's history, values, and product range. Being able to discuss the brand confidently will demonstrate your genuine interest and help you connect with potential customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you went above and beyond to meet a customer's needs, as this aligns perfectly with the role's focus on client loyalty and personal service.
✨Demonstrate Your Sales Motivation
Be ready to discuss your understanding of sales targets and KPIs. Share your experiences in driving sales and how you can contribute to achieving the store's goals, showing that you're motivated by results and business needs.
