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For Companies At a Glance
- Tasks: Engage with customers, drive sales, and create memorable shopping experiences.
- Company: Join JOSEPH, a luxury fashion brand known for elegance and style.
- Benefits: Enjoy 33 days annual leave, health resources, and generous staff discounts.
- Why this job: Be part of a dynamic team that values integrity, attention to detail, and personal growth.
- Qualifications: Strong people skills, luxury retail experience, and a passion for fashion are essential.
- Other info: Opportunities for career development and exclusive access to events await you!
The predicted salary is between 28800 - 43200 £ per year.
We are looking for talented individuals for our store at Regent Street, on a full-time basis, 40 hours per week. As Sales Assistant at JOSEPH, you love connecting with people, have a natural sense of style, and know how to make someone feel effortlessly elegant. Whether you are styling an existing customer or helping a new customer fall in love with the brand, you bring energy, empathy and excellence to every interaction. Not just a sales role, this is about curating experiences, building relationships and growing with one of London’s most iconic brands.
Key Responsibilities:
- Commerciality & Sales Generation: Drive sales with purpose, meet and exceed individual and store targets. Share product knowledge, styling ideas and stories behind the collection. Stay up to date on new products in the store. Champion clienteling initiatives to boost sales results. Understand missed opportunities and work with management team on solutions for underperformance.
- CRM & Customer Experience: Ensure a seamless, high-touch customer journey, delivering personalised service that exceeds expectations. Utilise the CRM system to track customer preferences, purchase history, and behaviours, ensuring tailored recommendations and bespoke experiences. Effectively use CRM insights to anticipate client needs, follow up meaningfully, and create memorable one-to-one interactions. Support activating commercial moments, such as client anniversaries, product launches, and special events to drive engagement. Re-engagement strategies for lapsed or VIP clients through strategic outreach. Exclusive in-store experiences based on customer preferences and spending behaviour. Ensure a proactive approach to client follow-ups, invitations, and personalised communications to build long-term loyalty. Develop deep brand and product knowledge. Drive high service standards and accountability. Uphold luxury service and company values.
- Store Operations: Work with VM standards in line with Guidelines. If required, ensure stock movements in and out of store are managed accurately to minimise stock loss. Follow the Retail Operations Guidelines and complete Store Operational tasks within the time frames set. Ensure compliance with health, safety, and company policies. Maintain store upkeep and organisation.
Key Skills & Experience:
- Strong people skills — you are approachable, a good communicator & listener and empathetic.
- Experience and knowledgeable of working within a luxury or premium retail brand.
- Passionate about luxury fashion and eager to share that passion with others.
- Understand business needs and are motivated by sales.
- Show strong teamworking skills and the ability to collaborate with others.
- Effective communicator and team motivator.
- Excellent attention to detail and reliability.
Why work with JOSEPH:
As a team member and brand ambassador, you are an integral part of the JOSEPH brand and identity, and we will work to help you build your career within the luxury retail industry. As a member of the JOSEPH team, we also offer as part of our benefits package:
- 33 Days Annual Leave (Full time contracts)
- Health and Wellness resources (including a digital GP) & Retail Discounts via Retail Trust
- Performance awarded bonus and/or commission scheme
- Generous staff discount towards our luxury JOSEPH products & our multi-brand products
- Access to Sample Sales, Social Events & more!
JOSEPH Company values:
- Uncompromising: We are driven by our ambitious expectations — good enough isn’t good enough.
- Integrity: How we treat our staff, make our product and the role we play in the industry and the world is underpinned by an unwavering integrity.
- Attention to detail: Thought, care and a great attention to detail goes into everything we do.
- Restless: Born from the mind and spirit of a pioneer, we are curious, entrepreneurial and always looking for new ways to push our brand, our business and our customer experience forward.
At JOSEPH, we are committed to achieving a culture of diversity, inclusivity and gender balance. We value talent, regardless of age, gender, ethnicity, sex or any other factor.
Full-Time Sales Assistant (Regent Street) employer: JOSEPH
Contact Detail:
JOSEPH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-Time Sales Assistant (Regent Street)
✨Tip Number 1
Familiarise yourself with JOSEPH's brand values and product offerings. Understanding their commitment to quality, integrity, and attention to detail will help you connect with the brand during your interactions.
✨Tip Number 2
Practice your people skills by engaging with customers in various retail settings. The role requires strong communication and empathy, so showcasing these skills in real-life scenarios can set you apart.
✨Tip Number 3
Stay updated on luxury fashion trends and be prepared to discuss them. This knowledge will not only impress during interviews but also demonstrate your passion for the industry.
✨Tip Number 4
Network with current or former employees of JOSEPH if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your application.
We think you need these skills to ace Full-Time Sales Assistant (Regent Street)
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand JOSEPH's brand values and identity. Familiarise yourself with their luxury fashion offerings and how they connect with customers. This knowledge will help you tailor your application to reflect their ethos.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in luxury retail or customer service. Showcase specific examples where you've demonstrated strong people skills, attention to detail, and a passion for fashion, as these are key attributes for the Sales Assistant role.
Personalise Your Application: Make your application stand out by personalising it. Address the hiring manager by name if possible, and mention why you are specifically interested in working for JOSEPH. Share your enthusiasm for the brand and how you can contribute to their success.
Showcase Your Communication Skills: Since strong communication is essential for this role, ensure your application reflects your ability to communicate effectively. Use clear and concise language, and consider including examples of how you've successfully engaged with customers or worked as part of a team.
How to prepare for a job interview at JOSEPH
✨Show Your Passion for Luxury Fashion
Make sure to express your enthusiasm for luxury fashion during the interview. Share your personal experiences with the brand and how you connect with its values. This will demonstrate your genuine interest in the role and the company.
✨Demonstrate Strong People Skills
Since this role involves connecting with customers, highlight your strong communication and listening skills. Prepare examples of how you've successfully built relationships in previous roles, showcasing your empathy and approachability.
✨Prepare for Sales Scenarios
Be ready to discuss how you would drive sales and meet targets. Think of specific strategies you could implement to enhance customer experiences and boost sales, as well as how you would use CRM insights to tailor recommendations.
✨Emphasise Attention to Detail
JOSEPH values attention to detail, so be prepared to discuss how you ensure high standards in your work. Provide examples of how you've maintained quality and organisation in previous roles, especially in a retail environment.
