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- Tasks: Deliver exceptional customer service and drive sales in a luxury retail environment.
- Company: JOSEPH is a British designer brand known for luxury essentials and contemporary style.
- Benefits: Enjoy 33 days annual leave, health resources, generous discounts, and access to exclusive events.
- Why this job: Join a creative team, build relationships, and grow your career in luxury fashion.
- Qualifications: Strong people skills, passion for luxury fashion, and a collaborative spirit are essential.
- Other info: Flexible working hours based on availability and business needs.
The predicted salary is between 28800 - 43200 £ per year.
JOSEPH is a British contemporary designer brand with a strong core of luxury essentials. Founded in 1966 by Casablanca-born Joseph Ettedgui, he was an early champion of the now iconic design houses and emerging brands alike. Today, Joseph has 23 global stores, a strong digital presence and over 400 stockists – all vibrant centres of creativity and style. Contemporary, sophisticated, and effortless – the JOSEPH label and products are defined by their dedication to craftsmanship, attention to detail and the balance between fashion and a timeless wardrobe of luxury essentials.
We are looking for talented individuals for our store at Duke of York Square, on a full-time basis, 40 hours per week. As a Sales Assistant, you will reflect the JOSEPH luxury brand image through the service you deliver, your positive and professional attitude, dress code and behaviour. You will work within a customer focused role driving client loyalty and sales through a unique and personal service.
- Provide a tailored in-store experience, that is welcoming and friendly for clients.
- Demonstrate understanding of our luxury products and provide knowledgeable recommendations.
- Maximise sales opportunities to achieve store sales targets and KPIs.
- Work to maintain, to a high standard, the shop floor and display merchandise.
- Be proactive in your approach towards your clients.
- As a brand ambassador, work to build relationships with new clientele, and maintain with established clients.
- Build the bond between our brand and our customer, by answering queries, providing exemplary service, and adapting your approach based on individuals’ needs and requirements.
Additional Requirements:
- You have strong people skills — you’re approachable, a good communicator and listener and empathetic.
- Your work hours will be based on your availability, and business needs, and may vary week to week.
- You’re passionate about luxury fashion and eager to share that passion with others.
- You understand business needs and are motivated by sales.
- You show strong teamworking skills and the ability to collaborate with others.
As a team member and brand ambassador, you are an integral part of the JOSEPH brand and identity, and we will work to help you build your career within the luxury retail industry. As a member of the JOSEPH team, we also offer as part of our benefits package:
- 33 Days Annual Leave
- Health and Wellness resources (including a digital GP) & Retail Discounts via RetailTrust
- Wellbeing & Personal development programs via FidlLeaf
- Performance awarded bonus and/or commission scheme
- Generous staff discount towards our luxury JOSEPH products and our multi-brand products
- Access to Sample Sales, Social Events and more!
At JOSEPH, we are committed to achieving a culture of diversity, inclusivity and gender balance. We value talent, regardless of age, gender, ethnicity, sex or any other factor.
Full-Time Sales Assistant (Duke of York) (City of London) employer: JOSEPH
Contact Detail:
JOSEPH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-Time Sales Assistant (Duke of York) (City of London)
✨Tip Number 1
Familiarise yourself with the JOSEPH brand and its luxury products. Understanding their history, craftsmanship, and current collections will help you engage with customers more effectively and demonstrate your passion for the brand.
✨Tip Number 2
Showcase your people skills during any interactions, whether in person or over the phone. Practice active listening and empathy to build rapport with potential clients, as these qualities are essential for a Sales Assistant role.
✨Tip Number 3
Prepare to discuss your previous retail experience and how it relates to driving sales and client loyalty. Be ready to share specific examples of how you've successfully engaged customers and met sales targets in the past.
✨Tip Number 4
Dress appropriately and embody the luxury image of JOSEPH during any interviews or assessments. Your appearance should reflect the brand's sophisticated style, demonstrating that you understand and can represent their values.
We think you need these skills to ace Full-Time Sales Assistant (Duke of York) (City of London)
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to research JOSEPH as a brand. Familiarise yourself with their luxury products, values, and the overall customer experience they aim to provide. This knowledge will help you tailor your application to reflect their brand image.
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service, especially in luxury fashion. Emphasise your people skills, teamwork abilities, and any sales achievements that demonstrate your capability to drive client loyalty and sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury fashion and your understanding of JOSEPH's brand ethos. Use specific examples from your past experiences to illustrate how you can contribute to their team and enhance the customer experience.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in the luxury retail sector.
How to prepare for a job interview at JOSEPH
✨Show Your Passion for Luxury Fashion
Make sure to express your enthusiasm for luxury fashion during the interview. Share your knowledge about the JOSEPH brand and its products, and explain why you are excited about the opportunity to work with them.
✨Demonstrate Strong People Skills
Since the role requires excellent communication and interpersonal skills, be prepared to showcase your ability to connect with customers. Use examples from past experiences where you successfully built relationships or provided exceptional service.
✨Prepare for Sales Scenarios
Think of potential sales scenarios you might encounter in the role. Be ready to discuss how you would approach a customer looking for a luxury item, and how you would maximise sales opportunities while maintaining a personal touch.
✨Emphasise Teamwork and Collaboration
JOSEPH values strong teamwork, so highlight your ability to work well with others. Share examples of how you've collaborated with colleagues in previous roles to achieve common goals or enhance customer experiences.
