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- Tasks: Join us as a Sales Assistant, delivering exceptional service and building client relationships.
- Company: JOSEPH is a luxury British designer brand known for its timeless essentials and craftsmanship.
- Benefits: Enjoy 33 days of annual leave, health resources, discounts, and access to exclusive events.
- Why this job: Be part of a creative team, grow your career in luxury retail, and share your passion for fashion.
- Qualifications: Strong people skills, a passion for luxury fashion, and a collaborative spirit are essential.
- Other info: Flexible hours based on availability and business needs; join a diverse and inclusive culture.
The predicted salary is between 24000 - 36000 £ per year.
The JOSEPH Company
JOSEPH is a British contemporary designer brand with a strong core of luxury essentials. Founded in 1966 by Casablanca-born Joseph Ettedgui, he was an early champion of the now iconic design houses & emerging brands alike.
Today, Joseph has 23 global stores, a strong digital presence & over 400 stockists – all vibrant centres of creativity and style. Contemporary, sophisticated, and effortless – the JOSEPH label & products are defined by their dedication to craftsmanship, attention to detail and the balance between fashion and a timeless wardrobe of luxury essentials.
Working with JOSEPH
We are looking for talented individuals to join our stores across the London area.
This is for a full-time, 40 hours per week role.
As a Sales Assistant, you will reflect the JOSEPH luxury brand image through the service you deliver, your positive and professional attitude, dress code and behaviour. You will work within a customer focused role driving client loyalty and sales through a unique and personal service.
- Provide a tailored in-store experience, that is welcoming and friendly for clients.
- Demonstrate understanding of our luxury products & provide knowledgeable recommendations
- Maximise sales opportunities to achieve store sales targets & KPIs.
- Work to maintain, to a high standard, the shop floor & display merchandise.
- Be proactive in your approach towards your clients.
- As a brand ambassador, work to build relationships with new clientele, and maintain with established clients.
- Build the bond between our brand and our customer, by answering queries, providing exemplary service, and adapting your approach based on individuals’ needs and requirements.
Additional Requirements:
People points:
- You have strong people skills — you’re approachable, a good communicator & listener and empathetic.
- Your work hours will be based on your availability, and business needs, and may vary week to week.
- You’re passionate about luxury fashion and eager to share that passion with others.
- You understand business needs and are motivated by sales.
- You show strong teamworking skills and the ability to collaborate with others.
Why work with JOSEPH?
As a team member and brand ambassador, you are an integral part of the JOSEPH brand and identity, and we will work to help you build your career within the luxury retail industry. As a member of the JOSEPH team, we also offer as part of our benefits package:
- 33 Days Annual Leave
- Health and Wellness resources (including a digital GP) & Retail Discounts via RetailTrust
- Wellbeing & Personal development programs via FidlLeaf
- Performance awarded bonus and/or commission scheme
- Generous staff discount towards our luxury JOSEPH products & our multi-brand products
- Access to Sample Sales, Social Events & more!
JOSEPH Company values
Uncompromising
We are driven by our ambitious expectations — good enough isn’t good enough. We understand that in order to compete and win in this category we must put our best foot forward, each and every time.
Integrity
How we treat our staff, make our product and the role we play in the industry and the world is underpinned by an unwavering integrity. We do the right thing, even when it’s not the easy thing. We never cut corners or sacrifice on our quality or our principles.
Attention to detail
Thought, care and a great attention to detail goes into everything we do. It’s the only way we will consistently delight our customers.
Restless
Born from the mind and spirit of a pioneer, we are curious, entrepreneurial and always looking for new ways to push our brand, our business and our customer experience forward.
At JOSEPH, we are committed to achieving a culture of diversity, inclusivity and gender balance. We value talent, regardless of age, gender, ethnicity, sex or any other factor.
By applying via this platform for this position you agree to JOSEPH retaining your application and any other documentation as submitted by you in accordance with your application until such time that our recruitment and on boarding process is complete. In connection with your application, we must process your personal data, although this will be used for recruitment purposes only. Please refer to our Applicant Privacy Notice located on the JOSEPH Website for further details.
Full-Time Sales Assistant employer: JOSEPH
Contact Detail:
JOSEPH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-Time Sales Assistant
✨Tip Number 1
Familiarize yourself with the JOSEPH brand and its luxury products. Understanding the craftsmanship and unique selling points of their items will help you provide knowledgeable recommendations to clients.
✨Tip Number 2
Showcase your people skills during any interactions. Being approachable, a good communicator, and empathetic will set you apart as a candidate who can build strong relationships with clients.
✨Tip Number 3
Demonstrate your passion for luxury fashion in conversations. Share your insights and enthusiasm about current trends and how they relate to JOSEPH's offerings to connect with the brand's identity.
✨Tip Number 4
Be proactive in thinking about how you can drive sales and enhance customer experiences. Prepare examples of how you've successfully maximized sales opportunities in previous roles to discuss during your interview.
We think you need these skills to ace Full-Time Sales Assistant
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to familiarize yourself with JOSEPH's brand values and product offerings. This will help you tailor your application to reflect the luxury and sophistication that the brand embodies.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in retail or customer service, especially in luxury fashion. Showcase your people skills and ability to build relationships with clients.
Show Your Passion: Express your enthusiasm for luxury fashion in your application. Mention specific aspects of JOSEPH's products that resonate with you and how you can contribute to enhancing the customer experience.
Tailor Your Application: Customize your cover letter to address the specific requirements mentioned in the job description. Use keywords from the listing to demonstrate that you understand the role and are a good fit for the team.
How to prepare for a job interview at JOSEPH
✨Show Your Passion for Luxury Fashion
Make sure to express your enthusiasm for luxury fashion during the interview. Share your knowledge about current trends and how they relate to JOSEPH's brand identity. This will demonstrate that you are not just looking for any job, but are genuinely interested in being part of their team.
✨Emphasize Your People Skills
Since the role requires strong people skills, be prepared to discuss your experience in customer service. Provide examples of how you've built relationships with clients and how you handle different personalities. This will show that you can create a welcoming and friendly atmosphere for customers.
✨Demonstrate Attention to Detail
JOSEPH values attention to detail, so be ready to talk about how you ensure high standards in your work. Whether it's maintaining the shop floor or displaying merchandise, share specific instances where your attention to detail made a difference in your previous roles.
✨Prepare for Sales-Related Questions
As a Sales Assistant, achieving sales targets is crucial. Prepare to discuss your previous sales experiences and how you maximized opportunities. Think of specific strategies you used to drive sales and client loyalty, as this will highlight your motivation and understanding of business needs.
