At a Glance
- Tasks: Support merchandising operations and manage stock movements with precision and speed.
- Company: Join a dynamic company that values integrity and attention to detail.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Exciting environment with a focus on career development and teamwork.
- Why this job: Be part of a team that drives innovation and excellence in retail.
- Qualifications: Experience in merchandising admin, strong Excel skills, and attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
The Senior Merchandising Admin Assistant plays a critical role in supporting the merchandising function through ownership of core trading administration and stock operations, while also providing hands-on support to the Senior Merchandiser across in-season activity. This role ensures the day-to-day accuracy, speed and control of stock movement, system data and reporting, enabling the wider merchandising team to trade effectively and focus on commercial decision-making.
Key responsibilities and duties:
- Process store, concession and wholesale stock requests, including availability checks, inter-store transfers and warehouse movements.
- Manage stock transfers, consolidations and RTV support within NAV.
- Support uniform allocations and ongoing replenishment requests.
- Monitor deliveries and maintain accurate delivery schedules, flagging risks or delays.
- Import and validate price changes and markdowns ahead of trading activity.
- Ensure system data accuracy across allocations, pricing and stock status.
- Act as a key point of contact for stores, concessions and internal teams regarding stock queries.
- Support allocations, replenishment and consolidations with guidance from the Senior Merchandiser.
- Maintain linecards for continuity and core styles.
- Produce weekly trade reports and routine performance reporting.
- Carry out Excel-based analysis including lookups, pivots and size/store views.
- Maintain strong working knowledge of NAV, Excel tools and internal reporting cubes.
- Identify and escalate system issues or operational risks.
- Work closely with Buying, Retail, Ecommerce, Logistics and Operations teams.
Key skills, experience and knowledge required:
- Proven experience in a merchandising admin or merchandising support role.
- Strong numerical accuracy and attention to detail.
- Confident Microsoft Excel skills (lookups, pivots, data checks).
- Ability to manage high volumes of requests and competing priorities.
- Clear written and verbal communication skills.
- Strong understanding of stock flow and retail operations.
- Experience with ERP systems such as NAV (desirable).
Joseph Company values:
- Uncompromising: We are driven by our ambitious expectations — good enough isn’t good enough. We understand that in order to compete and win in this category we must put our best foot forward, each and every time.
- Integrity: How we treat our staff, make our product and the role we play in the industry and the world is underpinned by an unwavering integrity. We do the right thing, even when it’s not the easy thing. We never cut corners or sacrifice on our quality or our principles.
- Attention to detail: Thought, care and a great attention to detail goes into everything we do. It’s the only way we will consistently delight our customers.
- Restless: Born from the mind and spirit of a pioneer, we are curious, entrepreneurial, and always looking for new ways to push our brand, our business and our customer experience forward.
We are an equal opportunities employer and welcome applications from all suitably qualified candidates. We are committed to ensuring our recruitment process is fair, inclusive, and free from discrimination. Reasonable adjustments are available throughout the recruitment process upon request.
Senior Merchandising Administration Assistant in City of London employer: JOSEPH
At Joseph Company, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters integrity, attention to detail, and a relentless pursuit of excellence. As a Senior Merchandising Administration Assistant, you will benefit from a collaborative environment that encourages professional growth and development, while also enjoying the advantages of working in a vibrant location that values innovation and teamwork. Join us to be part of a team that is committed to delivering outstanding results and making a meaningful impact in the retail industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Merchandising Administration Assistant in City of London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like JOSEPH, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like JOSEPH!
We think you need these skills to ace Senior Merchandising Administration Assistant in City of London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at JOSEPH, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at JOSEPH and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show JOSEPH that you’re ready to jump in and contribute right away!
How to prepare for a job interview at JOSEPH
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
