Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Connect with customers, drive sales, and create memorable shopping experiences.
- Company: Join JOSEPH, a luxury brand known for elegance and style.
- Benefits: Enjoy 33 days annual leave, health resources, and generous staff discounts.
- Why this job: Be part of a dynamic team and grow your career in luxury retail.
- Qualifications: Strong people skills and a passion for luxury fashion are essential.
- Other info: Access exclusive events and sample sales while building lasting relationships.
The predicted salary is between 24000 - 36000 £ per year.
As Sales Assistant at JOSEPH, you love connecting with people, have a natural sense of style, and know how to make someone feel effortlessly elegant. Whether you are styling an existing customer or helping a new customer fall in love with the brand, you bring energy, empathy and excellence to every interaction. Not just a sales role, this is about curating experiences, building relationships and growing with one of London’s most iconic brands.
Key Responsibilities:
- Commerciality & Sales Generation: Drive sales with purpose, meet and exceed individual and store targets. Share product knowledge, styling ideas and stories behind the collection. Stay up to date on new products in the store. Champion clienteling initiatives to boost sales results. Understand missed opportunities and work with management team on solutions for underperformance.
- CRM & Customer Experience: Ensure a seamless, high-touch customer journey, delivering personalised service that exceeds expectations. Utilise the CRM system to track customer preferences, purchase history, and behaviours, ensuring tailored recommendations and bespoke experiences. Effectively use CRM insights to anticipate client needs, follow up meaningfully, and create memorable one-to-one interactions. Support activating commercial moments, such as client anniversaries, product launches, and special events to drive engagement. Re‑engagement strategies for lapsed or VIP clients through strategic outreach. Exclusive in-store experiences based on customer preferences and spending behaviour. Ensure a proactive approach to client follow‑ups, invitations, and personalised communications to build long‑term loyalty. Develop deep brand and product knowledge. Drive high service standards and accountability. Uphold luxury service and company values.
- Store Operations: Work with VM standards in line with Guidelines. If required, ensure stock movements in and out of store are managed accurately to minimise stock loss. Follow the Retail Operations Guidelines and complete Store Operational tasks within the time frames set. Ensure compliance with health, safety, and company policies. Maintain store upkeep and organisation.
Key Skills & Experience:
- Strong people skills — you are approachable, a good communicator and listener and empathetic.
- Experience and knowledgeable of working within a luxury or premium retail brand.
- Passionate about luxury fashion and eager to share that passion with others.
- Understand business needs and are motivated by sales.
- Show strong teamworking skills and the ability to collaborate with others.
- Effective communicator and team motivator.
- Excellent attention to detail and reliability.
Why work with JOSEPH: As a team member and brand ambassador, you are an integral part of the JOSEPH brand and identity, and we will work to help you build your career within the luxury retail industry. As a member of the JOSEPH team, we also offer as part of our benefits package: 33 Days Annual Leave (Full time contracts), Health and Wellness resources (including a digital GP) & Retail Discounts via Retail Trust, Performance awarded commission scheme, Generous staff discount towards our luxury JOSEPH products & our multi‑brand products, Access to Sample Sales, Social Events & more!
Sales Assistant in Ashford employer: JOSEPH
Contact Detail:
JOSEPH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Ashford
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into JOSEPH's history, values, and latest collections. This will not only impress your interviewers but also help you connect with customers authentically.
✨Tip Number 2
Practice your people skills! Role-play with a friend or family member to simulate customer interactions. Focus on being approachable and empathetic, just like you would in a real sales scenario.
✨Tip Number 3
Show off your styling skills! Prepare a few outfit ideas using JOSEPH products that you can share during your interview. This demonstrates your passion for fashion and your ability to curate experiences for customers.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance at landing that Sales Assistant position!
We think you need these skills to ace Sales Assistant in Ashford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for fashion and connecting with people. Make it engaging and relatable!
Tailor Your Application: Make sure to customise your application for the Sales Assistant role at JOSEPH. Highlight your experience in luxury retail and how your skills align with the responsibilities mentioned in the job description. We love seeing how you fit into our brand!
Be Specific About Your Experience: Use specific examples from your past roles to demonstrate your sales achievements and customer service skills. We’re looking for evidence of how you’ve driven sales and created memorable experiences for customers.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at JOSEPH
✨Know Your Brand Inside Out
Before the interview, dive deep into JOSEPH's history, values, and product lines. Familiarise yourself with their latest collections and be ready to discuss how you can embody the brand's ethos in your role as a Sales Assistant.
✨Showcase Your People Skills
Since this role is all about connecting with customers, prepare examples of how you've successfully built relationships in previous roles. Think about times when you went above and beyond to create a memorable experience for a customer.
✨Demonstrate Your Sales Savvy
Be ready to discuss your approach to driving sales and meeting targets. Share specific strategies you've used in the past to boost sales, and think about how you can apply those to JOSEPH's unique environment.
✨Prepare Questions That Matter
At the end of the interview, have thoughtful questions ready that show your interest in the role and the company. Ask about their clienteling initiatives or how they measure success in customer experiences to demonstrate your enthusiasm for the position.