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- Tasks: Provide reception services and administrative support in a vibrant retirement community.
- Company: Hartrigg Oaks, a welcoming retirement community focused on quality living.
- Benefits: Flexible working hours and a supportive, inclusive environment.
- Why this job: Make a difference in the lives of residents while gaining valuable experience.
- Qualifications: Customer service skills and IT proficiency are essential.
- Other info: Join a values-driven organisation committed to equality and diversity.
This role is a relief position, working flexibly on an as and when basis. *Please note that we do not currently offer any Tier 2 sponsorship* Hartrigg Oaks is a retirement community for people over 60 to live full and independent lives. Located on the edge of the Edwardian Garden village of New Earswick, it’s ideally positioned to enjoy village life and is within easy reach of York’s historic city centre. About the role We’re seeking a Relief Receptionist to provide a full reception service at Hartrigg Oaks. You’ll assist with telephone calls, residents and visitors and provide an administrative support to the Care Services Department and the Hartrigg Oaks Management Team. About you As our Relief Receptionist, you’ll have a flexible approach with previous experience of prioritising tasks and demonstrable skills and experience in delivering customer service. With an understanding of IT systems and the knowledge and skills to put these into practice, you’ll have a proven ability to connect, form relationships with, and manage stakeholders at all levels. Our core priority JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. How to apply To apply, please complete the online application. Please note that we will be shortlisting and interviewing on an on-going basis and reserve the right to bring the closing date forward should enough quality applications be received. Additional Information We are a values driven organisation and our values drive our behaviours. We’re at our best when we’re continually building on trust, showing we care and making a difference – and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves. Our commitment to Equality, Diversity and Inclusion At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty. As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process. We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme
Relief Receptionist employer: Joseph Rowntree
Contact Detail:
Joseph Rowntree Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Receptionist
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hartrigg Oaks. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and reception roles. Prepare your answers, but keep them natural. We want you to sound confident and authentic when discussing your experience.
✨Tip Number 3
Show off your flexibility! Since this is a relief position, highlight your ability to adapt to different situations and work schedules. Share examples from your past where you successfully managed changing priorities or unexpected challenges.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Relief Receptionist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience align with the Relief Receptionist role. We want to see how you can bring your unique flair to our team at Hartrigg Oaks!
Show Off Your Customer Service Skills: Since this role is all about connecting with residents and visitors, don’t forget to showcase your customer service experience. We love candidates who can demonstrate their ability to manage relationships and provide top-notch support.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the heart of what makes you a great fit for us.
Apply Through Our Website: Remember, the best way to apply is through our website! It’s super easy and ensures your application goes directly to us. Plus, you’ll be one step closer to joining our fantastic team at Hartrigg Oaks!
How to prepare for a job interview at Joseph Rowntree
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Relief Receptionist. Familiarise yourself with the key tasks like handling phone calls and providing administrative support. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves interacting with residents and visitors, be prepared to discuss your previous customer service experiences. Think of specific examples where you went above and beyond to assist someone. This will highlight your ability to connect with people and manage relationships effectively.
✨Flexibility is Key
As a relief position, flexibility is crucial. Be ready to talk about how you've adapted to changing circumstances in past roles. Share instances where you successfully prioritised tasks or adjusted your schedule to meet the needs of your team or clients.
✨Emphasise Your IT Skills
The job requires an understanding of IT systems, so brush up on any relevant software or tools you’ve used before. During the interview, mention your proficiency with these systems and how they can enhance your efficiency in the role. This will show that you’re tech-savvy and ready to hit the ground running.