General Assistant

General Assistant

York Full-Time No home office possible
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At a Glance

  • Tasks: Support residents with laundry, catering, and activities while maintaining cleanliness.
  • Company: Join JRHT, a values-driven housing association focused on quality living environments.
  • Benefits: Enjoy flexible working hours and the chance to make a real difference in people's lives.
  • Why this job: Be part of a diverse team that prioritises respect, dignity, and community engagement.
  • Qualifications: Good communication skills and ability to work both independently and as part of a team.
  • Other info: Enhanced DBS check required; applications welcome from all backgrounds.

Permanent, Part Time (16 hours per week) *Please note that we do not currently offer any Tier 2 sponsorship* New Lodge is a thriving community in New Earswick that provides care accommodation for people aged 55 and over – a sanctuary for those looking to lead independent lives. The genuine sense of community and togetherness felt among our staff here is what makes it such a great place to work. As a General Assistant with the Joseph Rowntree Housing Trust, you will make a real and positive difference to the lives of older people. About the role You will work as part of a friendly and dedicated team to ensure New Lodge internal & external communal areas are clean and tidy in order to provide a quality living environment for residents and visitors. You will also develop good relationships with our residents and be prepared to be flexible in your duties such as helping with events and talking to residents. You will be willing to play an integral part in developing our thriving community. About you As our General Assistant, we’d like you to… * Be able to work positively with residents and colleagues from diverse backgrounds. * Be able to work as part of a team. * Have good communication skills. * Be able to work on your own and under instruction from others. * Be able to work flexible shifts across a seven-day week to meet the service needs. If you have cleaning experience or have worked in a care environment this would be beneficial, although full training will be provided. In return, we offer a real living wage along with a fabulous range of benefits, as well as a programme of training and development which includes nationally recognised qualifications, and an opportunity to progress your social care career. *Please note an Enhanced DBS check is required for this role. Our core priority JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. How to apply To apply, please complete the online application. Closing date for applications is 6th February 2026. Please note that we will be shortlisting and interviewing on an on-going basis and reserve the right to bring the closing date forward should enough quality applications be received. Additional Information We are a values driven organisation and our values drive our behaviours. We’re at our best when we’re continually building on trust, showing we care and making a difference – and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves. Our commitment to Equality, Diversity and Inclusion At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty. As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process. We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme

General Assistant employer: Joseph Rowntree

At JRHT, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment where every team member is valued. Our commitment to employee growth is evident through our flexible working arrangements and dedication to diversity, ensuring that all staff can thrive while making a meaningful impact in the lives of our residents. Join us in creating a caring community that prioritises dignity and respect for all.
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Contact Detail:

Joseph Rowntree Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land General Assistant

✨Tip Number 1

Familiarise yourself with the values and mission of JRHT. Understanding their commitment to equality, diversity, and inclusion will help you align your approach during interviews and demonstrate that you share their values.

✨Tip Number 2

Highlight any previous experience working in a team or with diverse groups. Be prepared to share specific examples of how you've positively interacted with residents or colleagues from different backgrounds.

✨Tip Number 3

Show your flexibility by being open about your availability for shifts. Since the role requires working across a seven-day week, emphasising your willingness to adapt to varying schedules can set you apart.

✨Tip Number 4

Prepare to discuss how you maintain professional boundaries and confidentiality in your work. This is crucial for the role, so having clear examples ready will demonstrate your understanding of these important aspects.

We think you need these skills to ace General Assistant

Communication Skills
Teamwork
Flexibility
Attention to Detail
Time Management
Customer Service
Confidentiality
Problem-Solving Skills
Empathy
Ability to Work Independently
Adaptability
Basic Cooking Skills
Knowledge of Health and Safety Standards
Organisational Skills

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the General Assistant position. Tailor your application to highlight how your skills and experiences align with these needs.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in cleaning, catering, or working with diverse groups. Mention specific examples that demonstrate your ability to maintain cleanliness and provide support to residents.

Showcase Communication Skills: Since good communication is essential for this role, include examples in your application that illustrate your ability to communicate effectively with both residents and colleagues. This could be through teamwork or customer service experiences.

Express Your Values: JRHT values trust, care, and making a difference. In your application, reflect on how you embody these values in your work ethic and interactions with others. This will show that you align with their organisational culture.

How to prepare for a job interview at Joseph Rowntree

✨Show Your Commitment to Cleanliness

As a General Assistant, maintaining cleanliness is key. Be prepared to discuss your previous experiences in cleaning or hygiene roles, and highlight your understanding of the importance of a clean environment for residents.

✨Demonstrate Teamwork Skills

This role requires working closely with colleagues and residents. Share examples of how you've successfully collaborated in a team setting, and emphasise your ability to adapt to different working styles.

✨Communicate Effectively

Good communication is essential in this position. Practice articulating your thoughts clearly and consider how you would approach conversations with residents from diverse backgrounds, ensuring you convey respect and empathy.

✨Be Flexible and Adaptable

The job involves flexible shifts across a seven-day week. Be ready to discuss your availability and willingness to adapt to changing schedules, as well as any previous experiences where you've had to be flexible in your work.

General Assistant
Joseph Rowntree
Location: York
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