Food Service Assistant - Relief

Food Service Assistant - Relief

Part-Time No working from home possible
Joseph Rowntree

At a Glance

  • Tasks: Join us as a Food Service Assistant, delivering top-notch food and customer service.
  • Company: JRHT is a values-driven housing association focused on sustainable communities and quality services.
  • Benefits: Enjoy a welcoming workplace with a commitment to diversity and inclusion.
  • Other info: We encourage applications from all backgrounds, especially those with lived experience of poverty.
  • Why this job: Make a difference in residents' lives while gaining valuable experience in a supportive environment.
  • Qualifications: Customer service experience in catering and knowledge of food safety regulations are essential.
Permanent, Relief *Please note that we do not currently offer any Tier 2 sponsorship* Hartfields Manor is an extra care community which consists of self-contained properties with residents who are able to choose whether to eat in the restaurant, in their own homes or elsewhere About the role As a motivated and fully engaged member of the wider Care Services team, the Food Service Assistant is responsible for the efficient and timely service of food to residents & customers in Hartfields Manor, supporting the delivery of an excellent food and customer focussed service whilst adhering to the highest food safety standards. You’ll assist in the low skilled preparation of food and support with the service of food, delivery of meals and working on the counter serving customers in an organised and timely manner. You’ll get to know the residents’ preferences and ensure that they are always available and keep the pantries stocked. You’ll liaise with both the catering and care management teams to ensure good communication. You’ll take care to always be helpful and friendly, help clean the tables after service and adopt a ‘clean as you go’ work ethic, and fully stock the small kitchens, take fridge temperatures, clean kitchen fridges and keep kitchens clean and tidy. About you We’d like our Food Service Assistant to have relevant customer service experience in a commercial catering operation and have experience of following Food Safety and Health & Safety procedures. Adhering to the highest standards of due diligence, you’ll have working knowledge of Food Safety regulations. You’ll be able to work positively with residents and colleagues from diverse backgrounds and have demonstratable interpersonal and oral communication skills. Our core priority JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. How to apply To apply, please complete the online application. Closing date for applications is 29th June 2026. Please note that we will be shortlisting and interviewing on an on-going basis and reserve the right to bring the closing date forward should enough quality applications be received. Additional Information We are a values driven organisation and our values drive our behaviours. We’re at our best when we’re continually building on trust, showing we care and making a difference – and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves. Our commitment to Equality, Diversity and Inclusion At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty. As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process. We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme

Food Service Assistant - Relief employer: Joseph Rowntree

At JRHT, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment where every team member is valued. As a Food Service Assistant at the Hartrigg Oaks Residential Community, you will not only contribute to delivering exceptional service but also benefit from our commitment to employee growth and development, ensuring you have the opportunity to thrive in your role. Our values-driven culture fosters trust, care, and a genuine desire to make a difference in the lives of our residents and colleagues alike.

Joseph Rowntree

Contact Details:

Joseph Rowntree Recruitment Team

StudySmarter Expert Advice🀫

We think this is how you could land Food Service Assistant - Relief

✨Tip Number 1

Familiarise yourself with food safety regulations and health & safety procedures. Being knowledgeable in these areas will not only boost your confidence but also demonstrate to us that you take the role seriously.

✨Tip Number 2

Showcase your customer service skills by preparing examples of how you've positively interacted with customers in previous roles. We value interpersonal skills highly, so be ready to discuss specific situations where you made a difference.

✨Tip Number 3

Research our organisation's values and mission. Understanding what we stand for will help you align your answers during any interviews and show us that you're genuinely interested in being part of our team.

✨Tip Number 4

Be prepared to discuss your experience working in diverse teams. Highlighting your ability to collaborate with colleagues from various backgrounds will resonate well with our commitment to inclusivity.

We think you need these skills to ace Food Service Assistant - Relief

Customer Service Skills
Food Safety Knowledge
Health & Safety Awareness
Interpersonal Skills
Oral Communication Skills
Teamwork
Time Management

Some tips for your application 🫑

Understand the Role:Read the job description carefully to understand the responsibilities and requirements of the Food Service Assistant position. Tailor your application to highlight relevant experience in customer service and food safety.

Highlight Relevant Experience:In your CV and cover letter, emphasise any previous roles in commercial catering or food service. Mention specific examples where you adhered to food safety standards and provided excellent customer service.

Showcase Interpersonal Skills:Demonstrate your ability to work positively with diverse groups. Use examples from past experiences that showcase your communication skills and how you resolved queries or requests from customers or colleagues.

Follow Application Instructions:Ensure you complete the online application as specified. Double-check that all required documents are included and that your application is submitted before the closing date of 1st October 2025.

How to prepare for a job interview at Joseph Rowntree

✨Showcase Your Customer Service Skills

Since the role requires relevant customer service experience, be prepared to share specific examples of how you've provided excellent service in previous roles. Highlight any situations where you resolved issues or went above and beyond for customers.

✨Demonstrate Food Safety Knowledge

Familiarise yourself with food safety regulations and procedures. During the interview, mention your understanding of these standards and how you have applied them in past experiences, especially in a catering environment.

✨Emphasise Teamwork and Communication

The position involves working closely with colleagues and residents from diverse backgrounds. Be ready to discuss how you effectively communicate and collaborate with others, and provide examples of how you've built positive relationships in a team setting.

✨Adopt a Positive Attitude

JRHT values individuals who show care and make a difference. Approach the interview with a positive mindset, expressing your enthusiasm for the role and your commitment to contributing to a welcoming and inclusive environment.