At a Glance
- Tasks: Serve delicious meals and create a friendly atmosphere for residents at The Oaks Care Home.
- Company: Join a values-driven organisation focused on care and community.
- Benefits: Part-time hours, inclusive workplace, and the chance to make a real difference.
- Other info: Ongoing recruitment with a commitment to diversity and inclusion.
- Why this job: Be part of a team that prioritises quality service and resident satisfaction.
- Qualifications: Customer service experience and knowledge of food safety regulations required.
The predicted salary is between 10 - 12 £ per hour.
Permanent, Part Time (20 hours per week)
About the role
As a motivated and fully engaged member of the wider Care Services team, the Food Service Assistant is responsible for the efficient and timely service of food and beverages to residents in The Oaks Care Home, supporting the delivery of an excellent food and customer focussed service whilst adhering to the highest food safety standards. You’ll support the preparation of The Oaks dining room and the service of quality and nutritious meals for our residents. You’ll get to know the residents’ preferences and ensure that they are always available and keep the pantries stocked. You’ll liaise with both the catering and care management teams to ensure good communication.
Serving in The Oaks and other social spaces, you’ll take care to always be helpful and friendly, help clean the tables after service and adopt a ‘clean as you go’ work ethic, and fully stock the small kitchens, take fridge temperatures, clean kitchen fridges and keep kitchens clean and tidy.
About you
We’d like our Food Service Assistant to have relevant customer service experience in a care home environment and have experience of following Food Safety and Health & Safety procedures. Adhering to the highest standards of due diligence, you’ll have working knowledge of Food Safety regulations. You’ll be able to work positively with residents and colleagues from diverse backgrounds and have demonstrable interpersonal and oral communication skills.
Our core priority
JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need.
How to apply
To apply, please complete the online application. Closing date for applications is 29th June 2026. Please note that we will be shortlisting and interviewing on an ongoing basis and reserve the right to bring the closing date forward should enough quality applications be received.
Additional Information
We are a values driven organisation and our values drive our behaviours. We’re at our best when we’re continually building on trust, showing we care and making a difference – and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves.
Our commitment to Equality, Diversity and Inclusion
At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty.
As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process. We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.
Food Service Assistant - 20 hours employer: Joseph Rowntree
At JRHT, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment for our Food Service Assistants at The Oaks Care Home. Our commitment to employee growth is reflected in our values-driven culture, where teamwork and communication are paramount, ensuring that you can make a meaningful impact on the lives of our residents while adhering to the highest food safety standards. With a focus on equality, diversity, and inclusion, we welcome applicants from all backgrounds, providing opportunities for everyone to thrive in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Food Service Assistant - 20 hours
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on The Oaks Care Home. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service to residents, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview!
✨Tip Number 3
Show off your teamwork abilities! The job involves liaising with both catering and care management teams, so be prepared to discuss how you’ve successfully worked with others in the past. Highlighting your communication skills will definitely make you stand out.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people, and it shows that you’re proactive and keen to join our team.
We think you need these skills to ace Food Service Assistant - 20 hours
Some tips for your application 🫡
Show Your Passion for Food Service:When writing your application, let your enthusiasm for food service shine through! Share any relevant experiences you have in customer service, especially in care home settings, to show us that you genuinely care about providing quality meals and support to residents.
Highlight Your Food Safety Knowledge:Make sure to mention your understanding of Food Safety regulations and Health & Safety procedures. We want to see that you’re committed to maintaining the highest standards in food service, so don’t hold back on showcasing your knowledge!
Personalise Your Application:Take a moment to tailor your application to our values and the role. Mention how you can contribute to creating an inclusive and welcoming environment at The Oaks Care Home. We love seeing candidates who align with our mission and values!
Apply Through Our Website:Remember, the best way to apply is through our website! It’s straightforward and ensures your application gets to us directly. Don’t forget to submit before the closing date, and good luck – we can’t wait to hear from you!
How to prepare for a job interview at Joseph Rowntree
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Food Service Assistant. Familiarise yourself with the key tasks like serving food, maintaining cleanliness, and adhering to food safety standards. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role involves interacting with residents, be ready to share examples of your previous customer service experience. Highlight how you've positively engaged with people from diverse backgrounds and how you’ve handled any challenges in a friendly and professional manner.
✨Emphasise Teamwork
The job requires liaising with both catering and care management teams. Be prepared to discuss your experience working in a team environment. Share specific instances where you collaborated effectively with others to achieve a common goal, especially in a care setting.
✨Demonstrate Your Commitment to Safety
Understanding food safety regulations is crucial for this position. Brush up on relevant food safety practices and be ready to discuss how you’ve implemented these in past roles. Showing that you prioritise health and safety will set you apart as a candidate who takes their responsibilities seriously.
