At a Glance
- Tasks: Serve delicious food and create a welcoming atmosphere for residents at Hartfields Manor.
- Company: Join a caring team dedicated to excellent service and food safety.
- Benefits: Earn £13.47 per hour with opportunities for growth and development.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
- Why this job: Make a difference in residents' lives while working in a friendly environment.
- Qualifications: Customer service experience and knowledge of food safety regulations required.
The predicted salary is between 13 - 14 £ per hour.
Location: Hartfields, Hartlepool
Salary: 13.47 per hour
As a motivated and fully engaged member of the wider Care Services team, the Food Service Assistant is responsible for the efficient and timely service of food to residents & customers in Hartfields Manor, supporting the delivery of an excellent food and customer focussed service whilst adhering to the highest food safety standards.
You’ll assist in the low skilled preparation of food and support with the service of food, delivery of meals and working on the counter serving customers in an organised and timely manner. You’ll get to know the residents’ preferences and ensure that they are always available and keep the pantries stocked. You’ll liaise with both the catering and care management teams to ensure good communication.
You’ll take care to always be helpful and friendly, help clean the tables after service and adopt a ‘clean as you go’ work ethic, and fully stock the small kitchens, take fridge temperatures, clean kitchen fridges and keep kitchens clean and tidy.
Qualifications
- Relevant customer service experience in a commercial catering operation.
- Experience of following Food Safety and Health & Safety procedures.
- Working knowledge of Food Safety regulations.
- Ability to work positively with residents and colleagues from diverse backgrounds.
- Demonstrable interpersonal and oral communication skills.
Equal Opportunity and Diversity
At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty. As part of our commitment to equity and specifically anti‑racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process. We are a Disability Confident Employer.
Food Service Assistant - Relief employer: Joseph Rowntree Housing Trust (JRHT)
At JRHT, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment in Hartfields, Hartlepool. Our commitment to employee growth is evident through ongoing training opportunities and a focus on teamwork, ensuring that every Food Service Assistant can thrive while delivering outstanding service to our residents. With competitive pay and a strong emphasis on diversity and equity, we create a workplace where everyone feels valued and empowered to make a difference.
Contact Details:
Joseph Rowntree Housing Trust (JRHT) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food Service Assistant - Relief
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they interact with residents and staff. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be working closely with residents and colleagues, it’s crucial to demonstrate your interpersonal skills. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows that you’re engaged and eager to learn more about the role and the team. Think about what you want to know regarding food safety practices or how they support their staff.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Food Service Assistant - Relief
Some tips for your application 🫡
Show Your Passion for Food Service:When writing your application, let us see your enthusiasm for food service! Share any relevant experiences that highlight your customer service skills and your ability to work in a team. We love candidates who are genuinely excited about making a difference in residents' lives.
Highlight Your Food Safety Knowledge:Make sure to mention your understanding of food safety regulations and procedures. We want to know that you can maintain the highest standards in food preparation and service. A little detail about how you've applied these practices in past roles can really make your application stand out!
Personalise Your Application:Take a moment to tailor your application to the specific role at Hartfields. Mention why you’re interested in working with us and how your skills align with the responsibilities outlined in the job description. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be on your way to joining our fantastic team!
How to prepare for a job interview at Joseph Rowntree Housing Trust (JRHT)
✨Know Your Food Safety Basics
Make sure you brush up on your food safety knowledge before the interview. Be ready to discuss how you would handle food preparation and service while adhering to health and safety regulations. This shows that you take food safety seriously, which is crucial for the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about times when you went above and beyond for a customer or resolved a difficult situation. This will demonstrate your ability to connect with residents and colleagues alike.
✨Familiarise Yourself with the Environment
Research Hartfields Manor and understand its values and the community it serves. Knowing the preferences of the residents and how the food service operates will help you stand out as someone who is genuinely interested in the role and the people you'll be serving.
✨Practice Your Communication Skills
Since you'll be liaising with both catering and care management teams, practice clear and friendly communication. You might even want to role-play common scenarios with a friend to get comfortable discussing your approach to teamwork and collaboration.
